cancel
Showing results for 
Search instead for 
Did you mean: 

Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @thomaspage


Very nice! I actually like it. I worked for Sony before hand

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Manarclarke
I Plan to Stick Around

@mikeo007 I'm assuming it is because when i spoke to community helps they said that my contract was renewed as of two days ago and that's when the message started popping up. it used to say to call in to get more information. i could be wrong though but to me it seemed like they were related Smiley Happy

 

 

(sorry i posted from the wrong account before haha)

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

thomaspage
I Plan to Stick Around

@Meowmix, very cool, I'm in school so I've been texting people at work like crazy to check RSS to let me know when the demos come in so I can go see them haha. What location are you? You don't have to reveal that on here if you don't want to lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around

I spoke to a business specialist on live chat - apparently, mine will be shipped out in two weeks...?  I think he was a little confused.

 

He said it might ship tomorrow or Friday, but it will take two weeks to get to my home.

 

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Haziq

It won't take 2 weeks to get to u. I guess he was mistaken there. It normally takes 1-3 business days

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @thomaspage

Good old RSS. They need to update the systems a bit as the terminal to even log into RSS for us takes a while. Mind u we can't see other best buy locations. We can only see the ones that were converted into a best buy 😞 lol.

I work at y&e. You should know that location in Toronto lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mikeo007
I Plan to Stick Around
@Manarclarke @Meowmix Hopefully that is what it means since the message just changed yesterday, but I won't get my hopes up just to be safe.

On a side note, I'd absolutely love to be a fly on the wall at a logistics meeting for Rogers to see how they sort all this out. All these different concurrent orders must just wreck havoc on their shipping department.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @mikeo007


It is a havic right now in there I can guarantee you that. They have so much on their plate and work overtime for this it seem.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around

@Meowmix Thanks -- I figured it wouldn't take that long.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

canamera
I'm a Reliable Contributor
My phone just laughs at me now when I check to see if there was a change in status!!!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

ragu13
I Plan to Stick Around

Good day everyone...

 

Just a note of comfort, @Meowmix is exactly correct, the phones do not take long to ship from delivery warehosue in the vicintiy...last year, I was around #400 or so on Wednesday afternoon, by Wednesday at 10pm I was in progrees and low and behold by Friday September 19th, I had my new iPhone 6 in hand by 4pm.

 

Shipping process says it may take 3-5 business days but I believe from experience that is a worst case scenerio...I would imagine those that are still "OPEN" or even "IN PROGRESS" still have a good 12-15 hour window before you have to start to 'worry' about not getting it at launch.

 

Status updates start to move very quickly and the shipping process just as quick when the units start to arrive on site...I'm sure Rogers wants to get the phone to us as much as we want it to keep us satisfied customers.

 

I know its easy for me to say since my phone is waiting for me at the store but the process is working itself right now, still plenty of time for it all to happen!

 

Pulling for all of you to have it by Friday end of business day 🙂

 

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @canamera

Lol awww that's no good haha.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

hsandhar
I Plan to Stick Around

I'm still #25 with Open status for a 6S+ (64 GB; Gold). I just called the Apple store to confirm my appointment with them on Friday and everything is good to go.

 

I think I'll wait till Thursday afternoon to see if I can get my hands on the new phone by Friday morning with Rogers; if not, I'm just gonna end up going to the Apple store and do a hardware upgrade there.

 

Is anyone else on the same page as I am? Conflicted between getting it from Apple/Rogers?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

SpykeYs
I Plan to Stick Around

Finally!

 

I was able to place my reservation... Website is now fixed (Got a confirmation from Rogers there was an issue)

 

I'm #23 for a 6S 64GB Grey to be shipped to a Rogers store.

 

Is this 23 overall ? Or it's 23 for this store ?

 

I also tried a Silver but cancelled and the Silver was #11... I'm maybe tempted to go with the Silver to get it quickier lol..

 

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Tubigg
I Plan to Stick Around
@hsandhar
im on the same boat as you, Im position #9 for a 6s+ and position #39 as well and both open, but I have my email confirmation from apple and I confirmed my appointment time with them as well...

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @SpykeYs

Its Canada wide. Not store.

Glad to see it got fixed and u reserved it!!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

canamera
I'm a Reliable Contributor
@SkypeYs

Im pretty sure #11 to #23 won't make any difference... If they were maybe 100 apart then possibly

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

lexy
I Plan to Stick Around
Shipping is really fast mine came across country overnight and will be at the store today I won't be picking up until Saturday but still cool it got here fast

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

SpykeYs
I Plan to Stick Around

Coool!!!!

 

I'm only 23.. Was expecting to be #98290 as i'm so late making my reservation.

 

Hopefully I will get it Friday and be able to switch over from Bell 😉 YAY!

 

Thanks guys!..

 

Now going to the Apple Store to see if I like the white or black better lol..

 

Always had black since 3GS... I watch lots of videos on the bus and I'm scared that the white is going to distract me a lot.. What do you guys think ?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mikeo007
I Plan to Stick Around
@SpykeYs That reservation # is extremely low! For the last few days people have been reporting numbers in the hundreds.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mattc1989
I Plan to Stick Around

@Meowmix I understand Rogers doesn't need to do anything, they don't even have to sell the new phone, but if they want to keep customers happy and entice new customers to go to Rogers then they need to make decisions that focus on the customer and their needs.


I think most peoples issue is the lack of information. I think an ETA would be very helpful and even posting how much stock they have received and are receiving, even just the ETA would be nice, that is my issue, I need to know when I will get my phone so I can sell my old one, so I dont have a $1,000,000 bill next month 😛 Tracking info is great but is updated maybe daily?

 

Long story short is I think if Rogers made customers the deciding factor for their decisions they would not loose so many customers, especially like what happened last year. I also dont get why providers dont think they can go against Apple, like they just do what apple tells them and dont ask any questions.....If I was a business owner and my supplier said I wont tell you how much stock you're getting or when you're going to get it, I would drop them on the spot.

 

On the flip side too if Apple continutes to short stock places everywhere people will just get fed up and get a different phone.