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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Sammy87

Rogers is slowly getting more stock in. So hopefully it comes more!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Sammy87
I Plan to Stick Around
Hopefully! It's been 3 weeks. 2 weeks stuck only 20 spots down from my original 343

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

vishu81b
I Plan to Stick Around

hoping for best. soon everybody will receive their phones...

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Peak
I've Been Here Awhile

This service is actually getting ridiculous.

 

I have been patiently waiting for over 4 weeks, and have moved from 40th to 32nd. At this rate it will be some time next year I can expect to receive my hardware upgrade.

 

Rogers - please take responsibility for this severe lack of customer service. If you are not actually able to provide your customers with hardware to go along with your expensive monthly service then at the very least give ALL of your customers other options for purchasing the hardware (ie. directly from apple). 

 

 

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Peak

You are allowed to buy a iPhone at any local Apple store outright if you wish. If u are a business customer it's up to Apple if the stores can access those accounts as some business and corporate accounts aren't able to be accessed from third party stores.

If you are a regular customer, u have many choices then.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Peak
I've Been Here Awhile
Hello,

Thank you for your response.

Can you please provide details as to how one might find out if my account "is able to be accessed from third party stores".

Obviously I know the phone can be purchased outright - I am hoping to have the phone under contract to subsidize the cost.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

weewee
I've Been Here Awhile

I haven't seen much chat on the regular 6S. Does this mean I should expect a 64GB 6S in Rose Gold any day? I noticed apple.ca says it ships in 1 day.

Or, did I make a huge mistake when I cancelled my 6+ order?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Peak

You would need to go to a Apple store and have them check your account or some third party stores and see.. That's the only way unfortunately.

Hopefully it works out!!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @weewee

It all depends on how many units Apple sends them and how many they ship out. Most likely Rogers is slowly getting more

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

vishu81b
I Plan to Stick Around
I have just asked my business specialist they told me apple is no more trusted vendor they couldnt provide enough apple iphone as they promiced. They are really having big problem with production issue.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @vishu81b

They are. That's why the production is slow for the iPhones. It happened last year and the year before that.. Apple is known for this lol.


Some Apple stores CAN do it but depends in the account and some codes in the account.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

weewee
I've Been Here Awhile
Thank you!

Just seems odd since it says in stock in Apple.ca

I get why the 6s+ would take longer but not the 6s!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @weewee

They use the same processors and some internals so it could be due to that. Remember they cater every city in the work mostly so it's not just us!

You are welcome 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

d-m-z
I Plan to Stick Around

 

Corporate - iPhone 6s Plus - Gold - 64GB - position #1 (of 128).  Shipped today (Oct 27).

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

dannyt275
I Plan to Stick Around

Mine shipped as well. 

 

Corporate - iPhone 6S Plus 64GB Gold - Position #23 of 128 - Shipped Today (Oct. 27)

 

I also had a seperate order rather than reservation for the phone, it was still out of stock so I got them to cancel the order for me. 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @D-M-z

Glad to hear it shipped out!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @dannyt275

Not bad! Yours shipped which is great.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

coolcool
I've Been Around

I finally cancelled the iPhone 6s Plus 64GB Silver, got the Note 5 instead.

The whole reservation system is a joke!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

weewee
I've Been Here Awhile

I got my 6S 64GB in rose gold. So glad I switched from the plus. I was unsure about the size to begin with, but it reaching me in 2 days was the best part.

 

Hope everyone gets their phones soon!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @weewee

Glad to hear you got urs!!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

I just reserved my iPhone 6S+ Space Grey 128GB last night and am currently 242 on the list. How long of a wait am I looking at? I know there's no way to know 100%, but from experience here, what is a good estimate?