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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

stevehut
I Plan to Stick Around
I'm pretty sure the reason corporate and business customers get left until last is because they get better rate plans than the average customer, and thus are less profitable for Rogers. Can't blame Rogers I guess.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @altheasharon

If the store has a iPhone 6S in stock then ask them to change it. They will do it. If not then it's up to you.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @stevehut

Maybe and maybe not. It all depends. I thought of that as well seeing as business and corporate customers get better deals on plans and such. Who knows.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around
I upgraded a corporate phone at an Apple Store last year. Got sick of the wait. Caused me no end of hassle in store and after, talking to Rogers customer service. I didn't want to go through that again. Not the apple store's fault.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mattc1989
I Plan to Stick Around
Next year can you make your thread for consumers only? I'm getting tired of listening to the business whine and complain lol 😛 hahahahaha 😉

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @mattc1989

I'll still make this next year and they can join! This is for everyone to come in and speak what they need to say and join us!. At the end it's a device and we must pay attention to our families as well lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

stevehut
I Plan to Stick Around
@mattc1989

Out of curiosity, what is your cell plan and what do you pay?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

quattrob
I Plan to Stick Around

Just got a confirmation email that my Iphone 6s+ Space grey 64gb has shipped and on it's way to my local Rogers store I chose!  Was #3 in line and looks like I might be able to get my hands on this device tomorrow!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @quattrob

That great to hear! Of course u will! 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

booruce
I Plan to Stick Around

@omro

 

So you're on coporate and did upgrade at apple store with no issues? Which corporate plan or company are you on if you don't mind me asking.

 

My plan just recently got changed from 3 years to 2 years before they could process my reservation but my device balance hasn't been used up yet so I'm still eligible for an upgrade... I'm just wondering if I should try my luck at the apple store tomorrow morning rather than wait for the business reservation which seems to be never updating.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around
I am on a 5gb share everything plan through corporate for higher ed employees. I had to buy the phone outright from Apple and with a whole ton of backwards and forwards with Rogers, they refunded me the upgrade amount. It was totally painful. They even forgot to cancel the phone I'd ordered through corporate and it arrived the week before Christmas, while I was away, and they charged me for that phone the week before Christmas! My credit card hated me by New Years

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

rchiang1288
I've Been Here Awhile

Just so everyone knows, data overages charges are now going to cost $5/100MB on Rogers new plans (previously $10/GB in Manitoba and $15/GB in many other provinces). I know that this is kind of off topic here, but I really want to get this out there. I feel this was NOT fairly communicated to consumers because Rogers is hiding it in the extra fine print of the plan details. They failed to mention the change to me when I agreed to change my plan after preordering. When I noticed the fine print, I called Rogers and they said they can't give me my old plan back despite it being a share everything plan, as it is no longer part of the system.

A coupled days ago my boss preordered the new iPhone on his business account and despite the rep assuring him that the price plan was the "same", when I prompted him to ask about overages, they then told him that it changed.

This is another reason why it is better to keep your old plan. If Ijust reserved my device, I would think I would be able to keep my old plan since it was a Share Everything plan. Sadly, I was caught in the frantic panic that Saturday Morning when the reservation showed no 6s except for rose gold.

Hopefully, those who were patient and waited for the reservation system are able to keep their plans...

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Dsburfitt
I Plan to Stick Around

2:25 am, 128gb, 6S+ silver, number 6 on reservation...STILL OPEN.

 

looks like I've missed launch day

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Dsburfitt

Have u tried lining up at a store?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

thomaspage
I Plan to Stick Around
Taking @Meowmix advice and currently first in line at my Rogers store hoping they have some since my reservation isn't shipping out until today!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @thomaspage

I am currently going to the store at this moment! Glad you are waiting outside the store and hopefully they got some stock!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

thomaspage
I Plan to Stick Around
Unfortunately it's a mall location, so I'm just waiting outside the entrance in my car since no one else is here yet lol .. I called last night and they weren't sure helpful, so I just picked the closest entrance to the store. I'm hoping I'm at the right one haha

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @thomaspage

Lol nice! Me and my buddy our at Timmie's getting coffee the heading there. No one is outside lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

thomaspage
I Plan to Stick Around
Haha no one wanted to come with me, I'm hoping someone else shows up so I can have some company and some reassurance that I'm at the right entrance

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around
Still nothing on my end for business, just order in progress (activation). Hopefully they ship business by today sometime so we get them next week.

Everyone else getting theirs today, enjoy!! Let us know what you think 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

canamera
I'm a Reliable Contributor
@Meowmix @thomaspage

Good luck guys!!!

I'm just getting up to go to work now, I'll be picking up my iPhone's later today, as in sure since they only shipped out last night, they probably won't be there first thing in the morning, even though I'm in Toronto.