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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Reserved mine with Apple, but... Went into Rogers reservations to see two minutes ago, just to look, and saw all the different models as options. 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

lxhunter
I Plan to Stick Around

Only one model of 6s listed.

Why am I not surprised....

Text from Rogers:

"Direct from @RogersHelps: Hi David, you'll be able to pre-order at 9AM today."

Rogers has never got a launch right ...  

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @gaband27

Honestly it seems to be a theme now with them. Also it's not only Rogers that has issues on launch day. All carriers do. Even in the states. There systems crash once the stores all open at once.

As for the reservation, I have given them some tips and ways to improve it but nothing happened

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Corrode
I Plan to Stick Around

Look closer. They're not all there. 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @lxhunter

Oh I made it clear that they screwed up again. I wonder why is this going on every year. Yeah don't get me wrong it's nice to get a good number BUT they should open them up on the times they say.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

zuma022
I Plan to Stick Around
I'm going back to bed. I've got one through the Apple store

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

jordanclark1993
I Plan to Stick Around
Waiting another 15 minutes then just sticking with my Gold 64GB Plus. Been waiting for a Space Grey/Silver option.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

chiufam
I Plan to Stick Around

Update:

So I went into myrogers to upgrade my device, and it let me pick the iPhone 6S 64GB Gold (the page had the photos), confirm I'm keeping my existing plan, and got a order confirmation number.

 

So now I'm waiting for the next email confirmation apparently within 24 hours.

 

It says "We'll email you to let you know when your device will be shipped and send you a tracking number"

Q: I thought it was pick up in store?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

elvtnedge
I Plan to Stick Around
Sign in and go through your wireless link instead of going through the front page. I found mine that way

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hey guys

Honestly I feel really bad. It seems Rogers once again has screwed up the reservations in couple of ways. From opening an hour early, to not having all models and colors and giving wrong information. I feel really bad 😞 I wish I could have done something ( even though I don't work for them but still)

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

hendersonsarah
I Plan to Stick Around
yeah same here got mine through Apple Store. Safe and sound. Rogers is a let down once again. Telus got the launch right starting early. This is just silly.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

hendersonsarah
I Plan to Stick Around
Thanks meowmix

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @hendersonsarah

I agree with what u said!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

nasa25x
I'm a Senior Enthusiast
This kinda sucks. Was trying to get a 64 rose gold 6s through the Apple Store reservation and managed to finally get in and all I could get was a 64 gold and 128 rose gold. Now I can't even get my 64 rose gold with rogers.....

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Shakkan
I've Been Around

Hopefully the people handling the site update along with the launch logistics are all interns.

Otherwise, this is really pathetic. 🙂

 

Quick question though, if I can see the iPhone 6S for reservation, does it automatically mean I qualify for upgrade with my current plan? I am not on a Share Everything plan but it's 75$ - retention credits and it went through just fine last year with the iPhone 6. Also, I'm in Quebec where the policy is usually more relaxed due to bigger competition.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

quattrob
I Plan to Stick Around

@jordanclark1993

 

Same here.. still waiting for space grey option for 6s plus 64gb 😞

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

pp1111
I Plan to Stick Around

Have you try choose 6S from rogers.com, device, 6S and pick your color and Click preorder.

Do it work?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

darkdad
I Plan to Stick Around

Yeah, last year it took forever to get my phone, they were also early again with opening the reservations. I got tired of waiting and got mine at Apple. Now Rogers only puts up a few phones and early again.....going with Apple. GOt a reservation in the 25th for 6pm, 6S plus SG 64GB

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

lxhunter
I Plan to Stick Around

@Meowmix

 

"It seems Rogers once again has screwed up the reservations in couple of ways."

Yeppers.

This is last year I try to go throught Rogers reservation system.

No matter how many years they make mistakes they never learn.

In future will be going unlocked - buy at Apple.

As well as dumping Rogers Cable TV

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Radar2000
I Plan to Stick Around

I bet someone who sets these iPhone items on the back end fulfillment system, forgot to make them active items...and are probably just sitting there inactive. I use to be part of a team where the buyers would setup items into the system...once they are made active, they show up on the clients redemption site. Rogers may want to try there.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @lxhunter

I would do the same thing in ur position as well my friend