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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @zuma022

It seems like once again Rogers says a time but opens it up a different time lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

matcartmill
I Plan to Stick Around
You have to go through a different online system for business. I had to do the whole process this morning, and after all the issues with registration on the site, I now have to call Rogers Business when they open at 9am because it needs to be validated. I hope this doesn't lose my "place in line".

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

somalp
I Plan to Stick Around

can i reserve my devices as buying them outright and then call in saying i want to do a hardware upgrade? The reservation system is only working if you want to buy the device outright...

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

jordanclark1993
I Plan to Stick Around
I'm going to wait up until 9am but since I'm position 3 for the 64GB 6S Plus Gold I'm not sure whether to cancel and change to Space Grey/Silver of the same model/size if it becomes available by then. I guess I might as well. If you are top 50 at least I'd assume you'll get it day one.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

isally
I Plan to Stick Around

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

zuma022
I Plan to Stick Around

Oh no it's a plus. Ugh, just cancelled again. That's what happens at 5am

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

theGrok
I Plan to Stick Around

I went through the business system and then got an email saying that I failed price plan verification even though I KNOW I qualify, is this what happened to you?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

gaband27
I Plan to Stick Around
I just don't get what is so hard about administering a reservation system. Ask they're guaranteeing you is a spot in line for when they receive stock. There is no reason not to have ALL models listed even if they don't have immediate delivery available for all of them on launch day.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

StephenHoltzman
I'm Here A Lot

Well I just woke up.. 8:20am logged into the Businesess Registration Service... Picked my iPhone 6s Plus Gold 128 and ordered it! #1 of 1. First one!!! After all these years this was so simple!!!!! I have been a rogers customer for over 25 years.... I will never change and hate Bell and anything to do with them. I have a great plan and they do not want me to leave! So instead of paying full price again for a phone why not get it cheaper and this time it was a big amount. Next year I will get the iPhone 7 and use the other account on the line and get that the same way... and each year rotate. I am still impressed at how easy it was.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

somalp
I Plan to Stick Around
No mine just fails after the customer information part...

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

matcartmill
I Plan to Stick Around
@somalp

Go to https://secure.rogersdirect.ca/ and click the red button to create an account. It will ask for your current account number and such. Then you should be able to select which device you want.

I had no problems with that part, except that my order "failed validation" and I have to "call to verify".

I was #1 in the business queue for a 128gb space grey 6s. I don't want to lose that spot!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @gaband27

It seems like u are taking this a but personal don't u think? Something might be going on and honestly until we know what, stay calm and reserve a device if u like. If this is Rogers doing I'll be upset too

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

jrfox87
I Plan to Stick Around

Well, enjoy the frenzy everyone, I'm off to get some sleep finally! lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

hendersonsarah
I Plan to Stick Around
Waiting till 9am to see if rest of the 6s family comes out

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

matcartmill
I Plan to Stick Around
@theGrok

Yep, that's exactly what happened. Now I have to wait 30 minutes until they open. At least I'm not the only person, though.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @isally

That has nothing to do with the reservation time. Take a look at this

"multiple languages, new customers, existing customers"

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @hendersonsarah

Hopefully they come out my friend!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

nasa25x
I'm a Senior Enthusiast
Lol waited In a line for 5 min and they don't even have the one I want. Nice

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

The rose gold was the only regular 6 when i just loged in.

Which is the one my wife wants!

Got spot 13, woot!



Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

hendersonsarah
I Plan to Stick Around
Thanks @Meowmix 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

somalp
I Plan to Stick Around

When i fill out all my info and agree to pre-hup..it says sorry we cannot process this..