10-14-2015 05:05 AM
10-14-2015 08:24 AM
The Good news is, your reservation is still there.
Here is a list of Device Reservation and Online Statuses.
Open – The device reservation has been placed,
In Progress – The device is at the fulfillment stage before it's assigned to order.
Shipped - Closed – The device is on its way to the billing address.
Cancelled - Closed – The reservation has been cancelled.
Regards,
RogersAliciaG
10-14-2015 08:36 AM
10-14-2015 08:37 AM
10-14-2015 11:16 AM
Is there a way to see my position in line or do I have to wait on my corporate adviser to tell me when the device is ready?
10-14-2015 11:33 AM
10-14-2015 12:02 PM - edited 10-14-2015 12:03 PM
I did it through e-mail, so I am guessing I will just be contacted when it ships?
10-14-2015 12:28 PM
10-15-2015 12:19 PM
Reserved an iPhone 6s Plus 128GB Space Grey on day one and was #14 nationally and no real movement so far (over the last 4 weeks moved to #8 but mostly due to cancellations I'm sure rather than actually Rogers fulfilling anything).
I've now called Rogers and confirmed that they happen to have Gold, Silver and Space Grey all available in stock at 128GB capacities for pre-order. Now cancelled my reservation and ordered it via pre-paid and will be receiving it tomorrow or Monday most likely.
Rogers stock allocation for Reservations has been completely unacceptable from day 1.
Anyway just posting this to let others know to call in and see if you can get your phone via pre-order rather than waiting longer for absulotely no progress. The reason I've not done this earlier was that I was wanting to do the trade-in thing with an old phone which I now cannot do as you have to pickup at a store for you to be able to do it and pre-orders will only be shipped to your home directly.
Hopefully Rogers will learn how to communicate and allocate stock fairly by the next iPhone launch a year from now!
10-15-2015 01:22 PM - edited 10-15-2015 01:22 PM
@Mark777 I just called to see if I was as lucky as you, they're already sold out of all Plus's in all sizes and colours according to the person who helped me.
I've been waiting since day 1 and still haven't heard anything at all. I can't even go to any stores locally because none can handle corporate upgrades. I'm very fed up with this reservation system and it's unlikely that I'll do it again.