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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Radar2000
I Plan to Stick Around

@astrudlelis

 

Sorry for the late reply. I was #5.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

stevehut
I Plan to Stick Around
@MandaLoo85

I picked up a 128 gb gold at the Apple Store on Sunday.

I guess the stock has dried up since then.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

stevehut
I Plan to Stick Around
This is a bit off topic, but if you have weak cell signals at home then put your iPhone 6s Plus on airport mode and turn on the wifi only. Mine still says wifi Rogers as my network and I don't waste my battery staying connected to a weak cell signal. Wifi calling is awesome Rogers. Good job finally bringing this to customers.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

stevehut
I Plan to Stick Around

Delete this please. Thanks. 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around
My tracking number still doesn't show anything - is this normal? I got a shipping notice last evening around 4pm.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

benamin
I Plan to Stick Around

My Gold 6S+ 64gb finally showed up and I picked it up last night!

 

Thanks MeowMix for our support as usual!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

try again now @Haziq, i was in the same spot as you and now i'm in transit! 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @benamin

Very happy that u got ur device!:). Enjoy it!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around
Nice.. More and more people picking up their 6s+ 64gb RG and mine is still open at #5 since sept 12. Makes perfect sense

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around

@charlo1108


Are you a business customer?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

brodger
I Plan to Stick Around

Beyond frustrated. I have been very patient. Finally got shipment notice from Rogers. Phone is on its way. Well UPS seems to have had my phone since Friday. Says the address is wrong now ( Which it isn't) They have delivered to my home at least 10 times in the past. Called them and can't get an answer on where the phone is !! What the heck is going on.. Can't blame Rogers for this one.. 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @brodger

Hmm i would contact UPS and ask to speak to a manager and demand answers. It seems like either they aren't doing their jobs right or something is going on. Ask for a investigation to be opened into this matter.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

brodger
I Plan to Stick Around

@Meowmix thanks that is the next step if I don't get a call by 10am. This is redicoulous. I have a feeling someone is playing with a new Iphone somewhere else ..LOL 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Aloha11
I Plan to Stick Around
@Haziq mine did the same. Updated at 8 am for action via ups at 5 am. I presume the system is somewhat delayed. Hope we get them today!!!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Lizzybear
I Plan to Stick Around
@Haziq my tracking number still shows nothing and my email probably came in about a half hour after yours yesterday.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mixedbreed
I Plan to Stick Around

still stuck at 48 and 51, open

64GB Rose Gold iPhone 6S Plus

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around

@Lizzybear Mine shipped yesterday at 4pm so I'm guessing it'll take some time to be updated. I talked to someone and they said check in 2-3 hours time.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Lizzybear
I Plan to Stick Around
@Haziq okay thanks for the info!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

AMB_TO
I Plan to Stick Around

Sorry if I'm asking something already posted before but wading through 300 pages isn't feasible for me.   Does anyone know if the space grey 64 gig 6S+ models are shipping yet?  I started out #84 but noticed that that number flucuated prior to the 25th so I assumed that was due to people taking their names off the list, switching to other models etc.  I'm currently #65 (of 246).  

 

I know that the 6s+ models are constrained in production at Apple due to backlight panel production but am just trying to get a feel for whether things are moving in the Rogers queue at all.  MTIA.

 

Edit -  I should note that my status has been listed as "In progress (Pre Fulfillment)" since around the 25th.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around
@omro

Yes I have a corporate account which means I can't go to the Apple Store. But I reserved through the residential reservation since the stupid business reservation site was down that day.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around

@charlo1108

 

I didn't know that business customers could reserve through the consumer reservation. That might be part of your issue. I actually had the same issue with the corporate website and despite all the warnings on the automated call that the call centre could not reserve phones, she did it.