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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

juneid
I Plan to Stick Around

mine has been like this since friday 

RESERVATION SPOT

# 0 out of 7

 

In progress

In progress

9/24/2015 2:19:30 PM

 

 

In progress

In progress

9/24/2015 2:32:06 PM

 

 

In progress

In progress

9/24/2015 2:32:06 PM

 

 

In progress

Order In Progress (Activation)

9/24/2015 3:09:20 PM

 

I'm really not understanding my Reservation spot here!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

same! I am #0/18. It got up to 0/11 this weekend and then it changed but i'm still "in progress (Activation)". i have no idea what it means. wating for 6S 64GB Rose Gold. I am a small business account. I still don't know what the difference is between small business and corporate.. if there is one?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Hey guys.

 

Can anyone help me with this issue - I can't login to my account to check status of iPhone reservation.

 

My husband and I reserved 2 iPhones 6s, and we both got emails from Rogers with confirmation. However, for some reason, I can't login to my account to check the status (my husband can). It tells me that my password is incorrect, I hit "forgot password", but they say that my email was not registered. Which is impossible, because I received email from Rogers with confirmation on that email address.

I don't know even where to ask this question, can anyone help me in here?....

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

juneid
I Plan to Stick Around
@Haziq I have been trying to figure this out too, but no one seems to have an answer

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

juneid
I Plan to Stick Around
@vchernoukhova you can email rogers.businesssupport@rci.rogers.com and ask for a password reset.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Aloha11
I Plan to Stick Around

Ive talked to rogers about this as I am in the same boat.. 6s rose gold 64gbi was number 57.. now im 0 out of 15... they bascially told me they didnt even start shipping for business until Friday, gave me some attitude about it only being launched on Friday as well. They will not give any other answers. One rep said i should have it by Tuesday, and another said by next week. From a business perspective, its bs.. i pay so much for my phone and have my business with it but yet we get second priority? not to mention, I cant even delete the reservation and go to the store.

I just want to know when ill get the phone lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Aloha11
I Plan to Stick Around
UPDATE:



Sumanpreet Kaur Order In Progress (Activation) In progress(Finalization) 9/28/2015 12:46:43 PM

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Thanks a lot, will do that.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

lucky!! i'm 0 out of 20 now...... ughhhhh hopefully i get the same notifcation as you soon! 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Aloha11
I Plan to Stick Around

I hope so too! This makes me feel crazier than i know i am just monitoring the reservation site 😕

 

Mine still says 0 out of 20 but now it is in the "finalization" stage apparently. 

 

With our luck, itll be abother 4 days before it ships lol. 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

juneid
I Plan to Stick Around
@Aloha11 lucky you lol. I'm 0 out of 7 and still in "Order In Progress (Activation)". That's a lot of activation for one phone lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Aloha11
I Plan to Stick Around
@juneid lucky is stretch lol! and you should see what my reservation says.. I mean how much activating do they need to do? Ive learned my lesson though, No more reserving. Ill go to Apple and get the phone next upgrade for sure.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around

I'm still 0 out of 7 for business and Order In Progress (Activation) -- since Thursday.

 

Godddddd.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Aloha11
I Plan to Stick Around

@Haziqi feel your pain my friend!! its the not knowing when thats brutal. 

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around

@Aloha11 Exactly. If I knew what the Reservation Spot meant (it keeps fluctuating between 0 out of 3 to 0 out of 4 to 0 out of 5, etc) then I wouldn't have as big of an issue.

 

It seems no one at Rogers can tell me what it means or what's actually happening with the order. If I had an estimated time of arrival I'd be much happier.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Aloha11
I Plan to Stick Around

@Haziqmy thoughts exactly. its just so vague!! I will make sure i upadte when mine ships to give you an idea as to the progress! as crappy as it is, im glad im not alone! 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

juneid
I Plan to Stick Around
@Haziq, if you ordered iPhone 6s 64G Silver, then we are in the same spot! lol let's have a race, who beats who lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

20three
I Plan to Stick Around

@Meowmix My status is still open at position 121. Can you give me a rough estimate on when will it arrive? Is it gonna be days? weeks? or months? Just your guess/opinion would be great. Thanks.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

juneid
I Plan to Stick Around
@Aloha11 it's just frustrating more than anything, at least a timeframe rather be activating a phone for that long!!!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Aloha11
I Plan to Stick Around
@juneid exactly. If they had said 2 week from the get go, I wouldn't have complained one bit!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @20three

I would say within a week or so. Depends on how many units and which units Rogers gets from Apple