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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Vheshka


Yayyyy!!!!!!! 🙂 glad to hear

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mattc1989
I Plan to Stick Around

@RogersMaude Since my bill cycle ends today will the device charges be applied today? CSR said no, it wont appear until Nov bill (next next bill)

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @mattc1989

No it will be on your next next invoice :).

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mattc1989
I Plan to Stick Around
phew okay lol cause once i walked out i was like shoot if i waited till tomorrow it wont be on this bill coming in a week or so lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @mattc1989

Lol no worries you are good!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mattc1989
I Plan to Stick Around
did you get my pm?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around

Can any Rogers rep on the forum answer for business account inquires? 

 

Kind of frustrating not knowing when my phone will ship. That's all I'm wondering, I don't care if it's next week - but seeing my number change up and down on the reservation list is pretty random and annoying.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @mattc1989

I just saw the email now! I'll reply back to u!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

nasa25x
I'm a Senior Enthusiast

@RogersMaude

 

I couldn't use my reward points when I upgraded because I was 4 points shy of 2500 (even though I have 130 pending points which brings me over 2500).  Yesterday the live chat rep told me I could use them and I was disappointed when I couldn't this morning, as that represents $25 off the price of my 6s.  

 

With the pending points I should have 2626 points which would give me $26 off of the device.  I'd like to use these points against my hardware upgrade.  Is this something you can help me with?  Thanks 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mixedbreed
I Plan to Stick Around

one spot moved for both phones, 53 and 56, open

 

iPhone 6S Plus 64 GB rose gold

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @mixedbreed

Yours will ship next week! Most likely.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

canamera
I'm a Reliable Contributor
Have both my new 6s+ 64gb gold, and Apple care for each. Can't wait to get home and sinc them.

By the way, my guy didn't open either of them. They're perfectly sealed, and still have the UPS tracking sticker on it.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

20three
I Plan to Stick Around

@Haziq They won't answer you if your question has already been answered previously. They expect you to read from page 1 up to the current one. If you're lucky, one hateful person will reply to you and will say that "it has been said a gazillion times.. blah blah blah.."

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @canamera

Yeah i added AppleCare+ at the Rogers store & its being billed on my next invoice :). Nice nice!!!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Good day @nasa25x,

 

I can definitely look into what could be done for you regarding this situation.

 

Allow me a few minutes and I will contact you from @CommunityHelps.

 

Look out for the message in your inbox!

 

RogersMaude

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mattc1989
I Plan to Stick Around
@Meowmix thanks for the help i sent you a quick question 😛 if you can answer 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

lexy
I Plan to Stick Around
Got the call from the store didn't sound too busy but I'll be going tomorrow to get my beautiful new pink phone haha

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

hankmoody
I'm Here A Lot
@Chofs where do you live? I am also waiting on UPS to deliver, still says 'on vehicle for delivery today' just wondering when I can expect it

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @lexy

Very nice! The pink one i wont lie i like it hehe

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around

I'm now # 0 out of 11 ... so ... who knows.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @hankmoody

Normally my UPS Driver drops things off around 3-4pm sometimes if they are busy.