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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around
Still no update via business. I'm guessing I won't get out until next week.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

anishagupta
I Plan to Stick Around

@Haziq

Same here... pretty frustrating since no one seems to give information on business account when I call in... just get the run around and told false things. I have been escilated priority since sept 12 and still in pre-fulfillment stage... looks like escilated priority really doesnt mean anything at all. 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Chofs
I've Been Here Awhile

i just received my iphone 6s plus 64gb slate grey. preordered first day. ups man just dropped it off 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

David2Crazy
I've Been Here Awhile

@Chofs Ordered from the Shop or the Reservation system? And did you ever recieve a shipping notification about it?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Chofs
I've Been Here Awhile

@David2Crazy i did it all online. when it was being preordered instead of reserved. i received emails on the 23 about it being shipped then the 24 with my tracking number and it arrived today.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

David2Crazy
I've Been Here Awhile

@Chofs Thanks. Well this is frustrating, I also pre-ordered mine from the shop online day 1 (Sept 12, before 9am) but never recieved a shipment email or anything. So I used the reservation system a few days later, that one shipped, went to pick it up today but they couldn't process it for me because of my shop order - which to my knowledge hadn't shipped yet. I'm incredibly frustrated and this sort of thing happens everytime I do anything with Rogers.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Xon
I Plan to Stick Around

I called my Rogers store,

Also they got shipment, but they said there is no device for me.

Weird, it says shipped, and if it is came from Concord, ON.

It must be in my Rogers store. 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around

@anishagupta Agreed. It's really frustrating just getting different answers. If I got a solid answer that the phone won't ship until sometime next week, I wouldn't mind.

 

I've just been told four different things.

1. Phone will ship Thursday (yesterday)

2. Phone will ship today (Friday)

3. Phone will ship today, but will take 2 weeks to get to my house

4. Email confirmation will be sent 'soon'

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

hansonxi
I Plan to Stick Around

I ordered September 12 at 7am was 6th in line.

My phone reservation says shipped but i called my store in scarboorugh and they still have not yet recevied it. 

Waiting for my Iphone 6s plus 64gb rose gold.

anybody received one yet?
 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

SummerlyGenie
I Plan to Stick Around
Honestly I don't think there are many iPhone6s plus in stock.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Vheshka
I Plan to Stick Around

I'm scared to call as I don't want to hear they didn't get it 😞 lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Vheshka
I Plan to Stick Around

ITS THERE ITS THERE!!!!!!!!

 

Just gotta wait for my dad to come home, then we'll go get it! 

 

YAYYYY!!!!! IM SO EXCITED AHHHHH

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Xon
I Plan to Stick Around

I called Rogers, and explained, the reps said 'It seems like preparing shipment'.

WHAT? Oh, Rogers, you were not supposed to do that.

I think Rogers lied to us, it says 'Shipped' but it is not actually SHIPPED.

The reason is why I think that way, my store did not get my device, my store is just right in Toronto.

If my thoughts is correct, I will complain them seriously.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

jrfox87
I Plan to Stick Around

@Meowmix

 

Well I went to my store and they didn't have it yet, UPS hadnt gotten to them yet. They did give me a loaner phone so they can at least reach me now when it does come in. Funny part was, as I was leaving the mall my store is in I saw the UPS guy lol I would have stayed if I didnt need to be somewhere this afternoon. Hopefully they call today, if they dont call before I leave where I am now I'll just call them.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

20three
I Plan to Stick Around

This is God's way of saying Cancel your order!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

jrfox87
I Plan to Stick Around

@Xon

 

Many others who had their reservations ship last night have had theirs reach their stores already so I am fairly certain they did ship out. Was the store you had yours shipped to a Rogers authorized dealer? As those can take extra time for your phone to reach them.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Just picked up my wifes 16g 6s rose gold 🙂

Generally everything went smoothly.  Was able to get $215 credit from the first reward points towards it.

 

Had to change to an IN MARKET plan, as i was on a 'bring your own device' plan for the last 6 months or so.
Not too bad there, about the same price.. 1gb less, but never reach the max anyways. (that price point went from 4 to 5 anyways recently).

 

Only MAJOR disapointment.... is that VISUAL VOICEMAIL is no longer available to any in market plans, for the iPhone apparently...



Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mattc1989
I Plan to Stick Around

I got my 6S + in hand....Is that force touch not turned on? @Meowmix @Gdkitty Can you PM me I have question about contract...not seeing my trade up discount. Also what features to turn off or on.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @mattc1989

Yeah PM me and let help u 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Good day @mattc1989,

 

I am so happy for you!

 

Just wanted to let you know that if you performed a Hardware Upgrade, you'll receive the trade-up credit 2 or 3 billing cycles after the trade has been done.

 

RogersMaude

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @jrfox87

Hopefully they do! 🙂