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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

SummerlyGenie
I Plan to Stick Around

@aojsn

I reserved #11 RoseGold iPhone6s+ 128GB on 12th at 8:11AM EST.

It still says OPEN.

Yes it's hard to believe Rogers got less than 100 units of the model, but who knows.

Anything is possible at this point.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello guys


Rogers does not control the inventory when it comes to the Apple products. They do not control how many units come and go. They do not control the prices and what not. I am not saying Rogers is not at fault but guys, remember that Rogers can't say or do much unless Apple let's them do it. This is the agreement they signed with Apple. Same with all the carriers. Bell and Telus customers are waiting just like u guys. Again it's both Apple and Rogers fault but nothing can be done. There is no way to control the inventory.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

aojsn
I Plan to Stick Around
@SummerlyGenie

i think that the fact that yours is still open the night before launch is really unimpressive. if rogers has enough stock to fulfill, say, the first hundred, then they should be doing that before they send those units out for general sale to people who didn't pre-order or make a reservation.

alternatively, if they truly don't have enough stock to fulfill even the very first preorders for that model, shouldn't they be communicating something? it's so unnecessarily confusing!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

aojsn
I Plan to Stick Around
@Meowmix but it really doesn't seem possible for apple to have given the largest mobile carrier in canada and one of the largest on the continent less than 100 units of a given 6S model. if that truly is true, then rogers should at least communicate this. by staying silent, it just creates more confusion and frustration.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @aojsn


Please read my post above. You guys don't know or worked in the warehouse. They aren't allowed by Apple agreements to give out that information. Apple controls that. Rogers could simply put a small message but that even u will cause thing.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Rheann
I've Been Here Awhile
Hello,
Im wondering when would the best time to pick up my reserved phone from Rogers .. The location is in a mall.. Should I go first thing in the morning or would it be better to go around 11/12 in the afternoon .. Or wait till even later? Not sure when and if all the commotion will settle down. (I'm 8 months pregnant so not really up for standing in a huge line lol)

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

salazr
I've Been Here Awhile

I'm #199 on the iPhone 6s Plus 64GB Grey line with a status of OPEN.

 

When do you guys believe this will ship? And, do you think the odds of walking in to a store tomorrow are good?

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello @Rheann

I am going in the morning. My store just called and told me they are opening at 10am. So I'll be waiting outside the store from 5am lol.

 

I would say morning is best but the system may crash.  Mid day is okay and evening everyone will go after work 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Jenn6s
I've Been Here Awhile

Wondering why everyone is so concerned that they won't get their phones tomorrow? Is there a link to somewhere that says that Rogers isn't getting very many, or that Apple is releasing so few?

 

I'm #596 for 6S+ RG.. which is by far the worst number i've seen on here (went down from 675 a couple days ago) and i find it hard to believe that I'm not going to get a call about picking up my phone this weekend. I mean really... i would think that Rogers would get at least 1000 of each model/colour Canada wide... that's just 8000 phones for 450 stores (17 phones per store) . I think people concerned that they aren't getting at least a couple hundred of each are perhaps a little paranoid?

 

PS, im dying to get my phone cuz my iphone5 died last week and I'm on a cracked 3gs now.Smiley Sad

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @salazr

Depends on how many units the stores will get. U can try ur chances and wait outside and see.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Mfeighn
I've Been Here Awhile

Only Rogers knows how many units they have to distribute tomorrow and they're not talking.  Lets say they got in 10K units of all types for processing to fulfill customer orders tomorrow.  They have to individually identify which type of phone it going to an individual customer and do 1 of 2 things, email a notification to that client and arrange to have a phone shipped out to that client via UPS.  Or ship x units to both their corporate and franchise stores, still notifying select customers that your dream has come true.

 

Each step of the process from inventory control to order fulfillment and finally shipping the units out is labour intensive.  Rogers has to track what goes where and to whom so that if there are questions as to why you billed me for a phone i didn;t receive, they can get to the bottom of things.

 

I remember when the iPhone 5S came out, some stores didn't get a shipment of new phones for the first few weeks, not days, weeks!!!  Corporate stores got them first and usually those with large orders.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

lexy
I Plan to Stick Around
Took the words right out of my mouth lol I feel like the world is coming to an end or something and everyone needs an iPhone ! I'm excited but have waited a month before no biggie I have a 6 still

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

aojsn
I Plan to Stick Around

@Jenn6s people are concerned because people with numbers #1-10 or #50 or #100 for 128gb gold and rose gold 6S+ models are still "OPEN" the evening before launch with no progress at all since reservations opened. at this point, it would be lucky if you got your phone this weekend as #596.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Jammer005
I Plan to Stick Around
Mine shipped as well @mvannie. The world is as it should be. Enjoy . . .

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

20three
I Plan to Stick Around

@Meowmix Thanks for the info. So that's where the problem is coming from. Apple's control on the inventory. I used to believe that when people pre-ordered or make a reservation on the 12th, Apple will match those numbers and send all of it to Rogers but it seems like it doesn't work that way. Oh well. We'll get it soon enough. 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

SpykeYs
I Plan to Stick Around

I sold my iPhone 6 yesterday so i'm missing my iPhone now lol...

 

Doesn't look good for tomorrow..

 

I've made a reservation for an iPhone 6s 64GB Grey... Moved to in progress yesterday but hasn't changed to shipped yet :-(..

 

As we're almost 7PM, I assume I will not be getting it tomorrow ;(((

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

marinerbc
I Plan to Stick Around
Would like to add that last year I did receive my iP6+ on October 10th , was # 25 was shipped to an authorized dealer on Vancouver island , and for three weeks after that the reservation system was still showing it being open!!!

This year my business reservation # 5 of 136 for the 6S+ 128 SG and I bet $ 100 that it will be the same for me and some others as well

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Rheann
I've Been Here Awhile
@Meowmix thanks for your input 🙂
I guess it's going to be an early day for me tomorrow!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

jordanclark1993
I Plan to Stick Around

I'll be checking this thread constantly in the next 24 hours with a glimmer of hope. Still sitting at IN PROGRESS for #2 position Gold iPhone 6S+ 64GB. I have faith it'll ship out tonight and get there sometime tomorrow.

 

Also is there not a posibility the website is just flatout wrong? Basically is it not possible that the website gets "delayed" in updating for whatever reason and so the website's info is just old? I feel this is what happens a lot with shipping companies. It hasn't shipped, and it hasn't shipped, and it hasn't shipped, and then all of a sudden it gets to my door from China overnight lol and I look at where it went and apparently it's been shipped for a week but the site just never updated. I just feel like that's a possibility. I'm really hoping for tomorrow, but Saturday wouldn't be the worst thing in the world if it's then at the latest. Guess we'll see tomorrow!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

wynterlu
I Plan to Stick Around
No, lol. Just hasn't even been received by rogers, honestly.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around
Its not that we HAVE to have the phone now or we can't wait or we are mad at Rogers for "not having enough stock".. Its the principle..If I am #4 and #8 on a so called reservation list and nothing is being processed, while others who were #75 and #90 are in progressed or shipped, thats just a complete hot mess of a so called system.. Don't tell people to reserve and tell them its processed in order then blindly pick and choose who to process