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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Philpaint


Very nice!! That way it's easier on Friday for u!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @mattc1989

Honestly i can't even give u that answer. No one can as this seems to be random. From my understanding it seems that they are rushing everything so they are pulling reservations and some pre orders out.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @DueckT0

I agree and i will bring this up to the mods about that. The rep should have never make a bold statement like that.

Haha that's true! We all go a bit crazy for our new phones I mean toys hehe

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

wassefr
I've Been Here Awhile

Hi there. First post on my part.

 

It seems a lot of users know their reservation number, but the only email I got (Hardare order update) didn't mention a number or order. When I call Rogers I only get a message saying the reps don't have any information. How did you find out ?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @wassefr

Unfortunately you do not get a number or status as that's only for reservations.. Pre orders or hardware upgrades don't get that information. You could try contacting Rogers again and see if the rep can look a bit more into it and see what's the status

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

vniven
I Plan to Stick Around
@Meowmix I'm sure you've answered this before I just can't find it...any chance you could explain the difference between pre-order/hardware upgrade and reservation? How are they different?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @vniven

Reservations give u more information like status updates, a number for ur reservation, and u pick ur own Rogers store to pick it up at.

Pre orders are done in a way that it ships to ur home BUT u don't get any information until it ships out. It already activated so u don't need to go to a store.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around

I order the new iPhone under a corporate plan device upgrade -- It's going to ship to my house, but I'm wondering do these typically ship the same time as pre-orders for customers who are not on a corporate plan? I didn't go through a dealer, I ordered from Rogers directly.

 

Thanks!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Haziq

Unfortunately it's hard to say. Most business and corporate customers that reserve wait a bit longer due to their plans / security and other steps into it. Hopefully they ship this week or sometime next week!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around
I would say its more then a bit longer.. the past 2 iphone launches, I reserved through both corporate and residential and I was in the #80s in residential and got it on launch day while I was #2 and #4 in corporate and that took a month to get it shipped out

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @charlo1108

Again it all depends. Last year was a disaster for everyone.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around

A month? 

 

Wow, terrible.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around

@Meowmix Thanks, hopefully it's sooner rather than later.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Haziq

Again there are a couple of reasons that happens which some don't see and understand. Business customers have a different layout of accounts / security then regular accounts.

Hopefully the devices come soon!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Haziq
I Plan to Stick Around

@Meowmix even despite if I already have a corporate account? 

 

That's strange. I mean I can wait, but it's going to be hard staring at my iPhone 6S case without an iPhone if it takes a month :(.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Haziq

Yeah as those accounts have more secure and different statues and also more check in then regular reservations. Some don't understand the process and I was shown how it goes so that's why i understand it. Hopefully they start them soon.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mikeo007
I Plan to Stick Around

A little news for pre-order folks. While there's still no information available, I was able to get a rep to give me my current place in line for My 6S 64GB pre-order (not reservation). I'm sitting at 218, and was ~360 last week. So I've dropped about 140 spots for that particular model. Either a lot of people are cancelling pre-orders, or they've prepared about 140 orders for shipping.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Mike007

Not bad! Those aren't cancellations, its most likely they are getting ready to ship out.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mvannie
I Plan to Stick Around

@mikeo007 and @christophermkim

 

What number / department are you calling that gives updates on pre-orders?  I have a pre-order from Saturday morning as the one I wanted wasn't available on the reservation but when I just called they were unable to give me any more information.

 

Thanks

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mikeo007
I Plan to Stick Around
@mvannie Try the online chat on Rogers site. Give them your order number and they will probably ask for more info to look up your order. Then give them the exact model you pre-ordered (Size, GB, colour) and they can look up your spot in queue that way.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

wynterlu
I Plan to Stick Around

Anyone with device reservation for the 128 GB 6S+ in gold or silver noticed any movement? Friend of mine with 6S+ in Grey 128 is on it's way to the store... hopefully this isn't another sad situation where if you got anything but the most basic colors you have to wait a zillion years heh.

 

Still time. Fingers crossed!

 

#25 for 6S+ 128GB Silver #16 for 6S+ 128GB Gold... nice to see you again this time of year, meowmix!