Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

[lexy]

one girl found it once i told her what it was but couldnt do anything about it lol guess ill wait a bit

[lexy]

I just dont get why order numbers are being sent out but nobody can find them surely someone should be able to pull up that number it clearly exists !

[Targetsu]

How is it possible to get a new iPhone 6S and take advantage of Rogers trade-in program at the same time?  I went to a Rogers store (not a corporate store) and they can't do trade-ins. They said it would have to be done over the phone and pick up the phone in the store (stock pending, of course)

If I call and arrange this after September 25th, would this be possible?

Thanks

[RogersMaude]

Hi @lexy,

I am sorry about the poor customer experience. 

I would like to look into this further andtry to resolve this for you. 

Since addressing this issue involves accessing your account, I’m going to send you a private message from @CommunityHelps. Please check your messages via the envelope icon which appears in the top right hand side of your screen when you are logged into the forums.

RogersMaude

[lexy]

perfect thank you

[joss1813]

Has anyone else checked the fee hold for the old reservation system? My bank confirmed that there was a hold of $55 + $20 from Rogers. I thought it was only $40?

[lexy]

It says 40$ and it usually goes on your account at least mine does

[nasa25x]

if you reserved under the new reservation system the $40 charge was billed to your account.  If you wanted a 6s other than 16gb rose gold and had to reserve under the old reservation system, you were asked to enter cc info and the reservation charge was billed to your cc

[joss1813]

Yea, I know. I'm just wondering if anyone else can confirm the charge to their cc

[nasa25x]

The charge is pending on my cc and I can't see it.  By like Wednesday I'll be able to tell the exact amount that was billed (I'm too lazy to call my cc company lol)