I just dont get why order numbers are being sent out but nobody can find them surely someone should be able to pull up that number it clearly exists !
How is it possible to get a new iPhone 6S and take advantage of Rogers trade-in program at the same time? I went to a Rogers store (not a corporate store) and they can't do trade-ins. They said it would have to be done over the phone and pick up the phone in the store (stock pending, of course)
If I call and arrange this after September 25th, would this be possible?
I am sorry about the poor customer experience.
I would like to look into this further andtry to resolve this for you.
Since addressing this issue involves accessing your account, I’m going to send you a private message from @CommunityHelps. Please check your messages via the envelope icon which appears in the top right hand side of your screen when you are logged into the forums.
Has anyone else checked the fee hold for the old reservation system? My bank confirmed that there was a hold of $55 + $20 from Rogers. I thought it was only $40?
if you reserved under the new reservation system the $40 charge was billed to your account. If you wanted a 6s other than 16gb rose gold and had to reserve under the old reservation system, you were asked to enter cc info and the reservation charge was billed to your cc
Yea, I know. I'm just wondering if anyone else can confirm the charge to their cc
The charge is pending on my cc and I can't see it. By like Wednesday I'll be able to tell the exact amount that was billed (I'm too lazy to call my cc company lol)