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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

mikeo007
I Plan to Stick Around

Is the preorder generally faster? I know the reservation for my iPhone 5 took weeks to come in after release.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

automaton
I Plan to Stick Around

I pre-ordered iPhone 6S 64gb rsgd. I called and confirmed I'm #55 in line, as well as redeeming my Rogers pts to reduce the cost.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

nasa25x
I Plan to Stick Around
It depends when they ship the phone via preorder. If they ship it to arrive at your house on launch day then that could be quicker. If you have a low reservation number and the store gets your phone before launch day for pickup on launch day, then that might be faster.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

nasa25x
I Plan to Stick Around
Dfsadfsdfsa how do you have a # in line for your preorder? You must mean reservation correct?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

automaton
I Plan to Stick Around

@nasa25 wrote:
Dfsadfsdfsa how do you have a # in line for your preorder? You must mean reservation correct?

 

No, I mean pre-order. I know my position because I called them to redeem my Rogers pts and after looking at my pre-order confirmation (I have an order #) they told me I am #55 in line.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

My issue with the pre-order is system is that you are billed upfront (correct me if I'm wrong) and for those that need to change their grandfathered plans to the Share Everything Plans, the change is immediate.  Using the reservation system, you don't have to make any changes until you actually pick up the phone.   However, the reservation system doesn't have all the models available.

 

 

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello @lllllllllllllll

 

That is all correct. That is why I use the reservation system or go via Apple as they won't touch my plan until I pick up the phone. In the meantime I can call Rogers and get a better plan. Pre order you pay the amount upfront and have to change the plan

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

kozzykozak
I've Been Here Awhile

I pre-ordered the phone from apple.ca and chose the iphone with carrier option. When I go pick it up will I pay the contract price at the apple store or will it be applied to the next billing cycle? 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @kozzykozak

If you are doing a hardware upgrade, then yes it will be applied on your next invoice when it comes out.

If you are doing a new activation, I am pretty sure it's upfront unless Apple changed it and does it next month's invoice as well. Call you local Apple store and see!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

kozzykozak
I've Been Here Awhile

So at the apple store I can specify to them that I want to do a hardware upgrade?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @kozzykozak

Yes. Since u pre ordered the iphone and did u pick "iphone to carrier" option? If yes then it will work

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

kozzykozak
I've Been Here Awhile

I picked the iphone with carrier option, so I am all good to go?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around

This is so stupid.. So there's an old reservation and a new reservation system.. and preorder.. and business preorder and most of it doesn't even work.. Good to know Canada's so called "leading technology company" is also setting a new standard for utter incompetency with every launch of a cellphone.. you would think its rocket science.. even logging onto this forum to post, the first 10x it was stuck on an endless loop of "we are trying to load your account, sorry for the delay".. and the business reservation said "we are not able to complete your request at this time, please try again later".. and the residential old reservation system said "please enter your email" except that field is greyed out so you cannot.. and the other reservation site says "please enter a valid credit card number".. Even though the one I entered IS.. 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

benamin
I Plan to Stick Around

AT position 59 for a gold 6S Plus 64gb now! must have been some cancelations. Last time I reserved my ip5 I was position 4500 and had to wait 2 weeks after release date. Wonder how long after the 25th i'll have to wait in position 59? Same day or or a few days after ?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @kozzykozak


Then yes u are all good! 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @benamin

You will most likely get it the same day. It seems this iPhone isn't as much as a hype as last year's version and when the iPhone 5 was released. That's why you don't see someone with that crazy number lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

jrfox87
I Plan to Stick Around

I'm not surprised the demand doesnt seem as high this year. Last year I think there was a lot of pent up demand for a bigger iPhone and that made people go nuts for it.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

nasa25x
I Plan to Stick Around
I have no idea how to check my number in line under the old reservation system. Anyone know how to?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

If you goto the email they sent you after you ordered, near the bottom there is a spot that says:

 

Want to review or make a change to your reservation?
Visit the site here.

 

That will make you log in to your myrogers account but then it takes you to your reservation.

 

I'm #6 for the rosegold 64gb 6s.

 

I still have a preorder to cancel.  I'm not at all into being charged up front and having no idea when I'll get the phone.  8 weeks later and you still have my money?  

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around

How would we even know how many phones are allocated to the old system vs the new system?  Why is there even multiple systems.. this is ridiculous

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello @charlo1108

You won't know. They won't give that information out as they won't have staff counting and telling us what they have and how much. No carrier does that. U know it. I honestly don't know why in this world why they did that