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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @jrfox87

Yeah that is how it works! 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @plongstaff

Yeah it seems like many had this issue. Just call in and give them ur CC

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Lizzybear
I Plan to Stick Around
@RogersMaude

I tried to reply to your second direct message but it says message not available. The business site tells me my myRogers username and password are incorrect so I'm not sure what to do?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

arhamnaqi
I Plan to Stick Around

I made a reservation through apple.ca and can't remember exactly which time it was for. I would've received an email but I used my icloud email address and that for some reason hasnt been receiving any emails. I was wondering if there's a way to view your reservation details on the apple website. 

 

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @arhamnaqi

Unfortunately From what I know there is no way of seeing what time it was made for as the site just did a reservation for the store. I checked my Apple account and I can't find it. Only the email I have

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

arhamnaqi
I Plan to Stick Around
Do you remember from last year if they send you a text on your phone number closer to the date?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Lizzybear
I Plan to Stick Around
@RogersMaude
Thanks for completing the cancellation! I called into the business reservation system and a really great agent was able to reserve me the correct device! He was awesome and super quick to set it up! Now to hurry up and wait!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Fantastic @Lizzybear!

 

I am so happy to know that this is finally resolved. 

I actually just confirmed this information to you via PM.

 

Thank you for updating the Community on the outcome. Smiley Wink

 

Enjoy the rest of your weekend!

 

RogersMaude

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @arhamnaqi

Mine did as I added my cellphone number. If u did then u should be getting it

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Lizzybear

Glad to see everything got fixed up even though it took all day! Glad to see that @RogersMaude was able to help you out to resolve this issue and u getting to reserve ur device! 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Lizzybear
I Plan to Stick Around
@Meowmix thanks for following along and I would have gone crazy without the support and information on this forum!

@RogersMaude
Make sure Ken gets a a glowing review from me to his supervisor and you as well! Wishing everyone a great weekend and I'll still be following along.

If you have a discount from your employer it's good to know that you need to reserve on the business end and without the help from this forum I might not have figured that out! 😀🎉📲

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @Lizzybear

Always following along even though I am at work and extremely tired. I am doing this for you guys to get u guys the answers u guys need and help! Although I couldn't be much help, I tried! :).

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

DjRags
I Plan to Stick Around

Sorry if its been asked and answered but anyone know if Rogers is giving a bonus with any orders like the bluetooth speaker they sent out last year?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @DjRags

Unfortunately it does not seen like they are :(. I wish they would give out a gift but it seems they aren't going to...

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

nasa25x
I'm a Senior Enthusiast
I just want to thank @RogersMaude for her excellent follow up and help with regards to the issues I was having today. Good to see Rogers has competent, customer service oriented employees like this.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

DjRags
I Plan to Stick Around

I did notice they are giving a few options to select from for free (Shomi/magazine subscriptions) and NHL Gamecenter like they did last year.  I'd rather get another speaker or something like that though.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @DjRags

Yeah that is what they are only giving this year. It seems they rather give us that stuff then something else lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

You are very welcome @nasa25x!

 

We make it a priority to resolve your issues Smiley Wink

 

It was my pleasure -

 

RogersMaude

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

nina3251
I'm Here A Lot

I ended up doing both a pre-order and a reservation for the 6S 64GB in rose gold since I was confused about which system was working. Now that I have both done, can I just wait to see which arrives first and then cancel the other? Or should I be cancelling one of them now? 

 

Thanks for all your help everyone!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @nina3251

I would suggest canceling one of them. The pre order overides the upgrade so let's say the reservation comes in, u can't do a upgrade as the pre order is ur upgrade. It's weird like that

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

elvtnedge
I Plan to Stick Around
If I'm 46 in line for a device reservation is that worse than someone who preordered? Do all preorders get filled before device reservations?