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Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6S & iPhone 6S Plus . The new iPhone's includes a 3DTouch, 13MP back new isight camera, rose gold color &  much much more. . This thread is the offical thread for the iPhone 6S / 6S Plus for customers which have any questions or need answers!  Rogers will put up the pre order list for customers that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your  reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mind you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level 1 on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

4) . For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

Pre orders will come out Saturday Sept 12th & Launch date is Friday Sept 25th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get both models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6S Plus, it will be much higher price then the iPhone 6S. Rogers will announce the phone prices within either today or  sometime before Friday!!! The prices are the same as last year from what Apple said!. 

 

 

Also remember please post anything related about iPhone 6S & 6S Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 5 years of doing this to answer any questions you have about the reservations or device.

 

IOS 9 will be available Sept 16th on your current Apple device!

 

Here are both links from Apple for the iPhone 6S & iPhone 6S Plus. I know for sure i will be getting the iPhone 6S Plus!.

http://www.apple.com/ca/iphone/

 

Thank you!Smiley Happy

3,456 REPLIES 3,456

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @darkdad

Thankfully I got one from Apple as well so if the devices don't ship out like last year at launch, I have a 10am reservation at Apple lol

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

matcartmill
I Plan to Stick Around
For business customers, I simply called in and they reserved it over the phone.

Easier than this online reservation system non-sense.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Evocative
I Plan to Stick Around

@Shakkan

 

No, your plan may still have to be changed. "To receive a device subsidy when you upgrade your smartphone, you may be required to switch to an eligible 2-year Share EverythingTM
smartphone plan, if you’re not already enrolled."

 

Cheers!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

quattrob
I Plan to Stick Around

Is there a difference if I got it from apple store selecting rogers as my carrier?  As Rogers' reservation system doesn't have the model I want available for me to choose because of their screw up.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

hendersonsarah
I Plan to Stick Around

same like @Meowmix rogers site is only good as back up, apple is the way to go, stock there and easy and painless.

 


Rogers massive let down. Make sure you guys go on twitter and let @rogershelps know the more we let them know the more they can see how customers are upset about it! ugh...I feel bad for all the people that cant get it through the apple store way cause they held us hope for rogers. I would be if not for meowmix 's inspiration lol 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

gaband27
I Plan to Stick Around
The online system used to work fine, got my 5S with no issues. That's why I was really surprised they managed to screw this up as well. I'm thinking of starting a Twitter hashtag #rogersiphonefail see if maybe a bit of social shaming gets them to clean this mess up.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

StephenHoltzman
I'm Here A Lot

Just got off the phone with Rogers.. everything confirmed. #1 for the Gold iphone 6s 128. Easy this year than any other year... getting better!

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

benamin
I Plan to Stick Around

Well I got in and got my second choice. a 6s + 64gb gold and number 69 in line!

 

I would have preferrred spay gray but was a choice between this and rose gold.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

chiufam
I Plan to Stick Around

I went with the "pre-order" route instead to find the iPhone 6S 64GB Gold option.

 

The order has the "one-time fee: Pay Today" which I confirmed with staying at my existing share everything plan.

 

With Pre-order, it's shipping to my home, but reservation is for pick up in store right?

What are the other differences? Pre-order I pay today, but reservation I just pay the reservation fee?

 

I'm waiting for another email of confirmation with order details "within 24 hours"

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

fletom
I've Been Here Awhile

How did you get them to do that?

 

For me the business reservation system simply shows an error message when I put in my info: "The site is temporarily unavailable. Please check again at a later time… We apologize for any inconvenience. "

 

I called Rogers Business support and they told me the system was down for them too, and that I might have better luck going to a Rogers store in person.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

yes, it seems all models are available with the "pre-order" route. However, I have an old plan and don't want to "upgrade" to the new 2 year share everything plan.

 

if you go with the "reserve my device" route, the models I want is still not shown in the drop down list....

 

 

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

somalp
I Plan to Stick Around
If your business account is thru a corporation that is providing you with corp 300 plan.. is that elegi le for iphone 6s upgrade? Had no issues last year when getting the iphone 6plus

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

call centre agents are not able to reserver iphones to customers. Just got off phone with Rogers and they advised that so dont bother calling to reserve....

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

chiufam
I Plan to Stick Around

So "reserve my device" is only for those who want to keep their own plan? Anything else different from the pre-order?

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello @chiufam

Both ways u will have to change your plan if its not the everything shared plan

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

So in order to RESERVE the phone I have to change my plan?

 

Step 3 is to choose what plan I want. "Recommended for me" is a plan with less features for double what I pay currently. If Rogers thinks that I'm paying $110/month for less features, they have another thing coming.

 

Is it possible to reserve the phone and figure this out with them at activation?

 

--edit--

 

looks like others have already asked this.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Evocative
I Plan to Stick Around

Reserving doesn't force a plan change right away but when you get to the store to pick it up they will not be able to process the upgrade unless your plan is eligible.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

chiufam
I Plan to Stick Around
@Meowmix could you answer this? 🙂

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

isally
I Plan to Stick Around
The @rogershelp twitter just said that "Pre-order means you will get the device once it is launched and reservation is once we get some in stock" and "Once the stock of a particular model is depleted in the pre-order queue it will be available for reservation". I just pre-ordered instead and I hope that was the better option..

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Radar2000
I Plan to Stick Around
Man I'm tired... I was up around 8 and got the 6S+ Rose Gold 64gb and I'm position #5. I was also hoping to get the 6S in grey.

I bet that as soon as I log off here and go back to bed, that the 6S grey models will be posted live... I'll be really upset.

Re: Apple iPhone 6S & 6S Plus Questions / Reservation numbers!.

Clarification needed!

 

So when I "add to my cart" the Share Everything plan, it won't affect my current plan? Is it going to be possible to negotiate with Rogers before I go to pick up the device?