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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wireless234
I've Been Here Awhile

@eddie1958 wrote:

Its not just the corporate customers.   I am a residential customer and am still waiting for a 6 + 128gb space gray since Sept 16.  Same as all you guys.   I am now 14 in the list but it hasnt moved in a month.  I also read Apple says the wait time is 3-4 weeks for this yet how am I still stuck at 14 for a month?  

 

 


Hi eddie1958,
I am a corporate customer and am waiting for the exact same phone: a 6+ 128gb, space grey but I have been on the list since Sept 12.  As of today, I am #55 on the corporate list.   Just comparing those stat's with yours, they are moving the corp. list at a slower pace but that's not news to the dozens (hundreds?) of people on this thread complaining about how the corporate clients are being treated compared to business and consumer.  
If you are a corporate client, talk to your Account Manager.  I spent weeks talking to the Business rep's that were telling me all kinds of different stories about what my options were and it wasn't until I reached my Corp. Account Manager that I received an acceptable explanation and a solution.  I still don't have my phone but at least I now have a solution that should get me my phone sooner than waiting on this list.

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

 I reserved my 128gb Space Grey 6 + phone on September 12 and I'm currently 82 on the list. eddie99958 reserves 4 days later and he's at 14! How it this possible!?

 

I was blaming Apple for this fiasco, I now realize Rogers is the problem.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gmdf1994
I've Been Around

Can you direct me to where I need to go to check to see my number in the iPhone 6 cue?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

roja
I Plan to Stick Around

Yeah, It's literally ridiculous. If apples production was STOPPED or halted then ok but what do we think is the production total at apple for these phones ? Last few phone generations they were able to produce 1 million phones a month or very close to it. Now there are people waiting at number 14 for a month and me at number 275 since the 12th (accidentally reserved under my wife's number had to cancel and replace the order bumped me back 300). Since Sept the 12th ROGERS accross canada cannot get an order of 300 Phones at the very least. 

 

That does not seem weird to anyone else. Still fustrated to the point that this might not come before years end. ROGERS web site loves to promote they have the IPhone 6 (which they don't). 

 

"I will never reserve again", That's a definite promise. Nothing this time around add's up.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello gmdf1994

Log into My Rogers - Products And Services -Device Reservation. Should be there.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello inorbitjudge

I do blame Rogers but it doesn't seem like they have received any shipments within the last 2 weeks. I wonder why this is happening. Bell hasn't received any in 2 weeks either.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello Meowmix,

 

As I mentioned in a earlier post, I know the Iphone 6+ supply from Apple is a problem and I was laying the blame on Apple not Rogers, but after finding out someone who reserved the same Space Grey 128gb 6+, 4 days after me is way ahead of me in line (both consumer orders) that's when I realized this whole Rogers reservation is a joke. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!

Cookieman
I've Been Here Awhile

Hi.
I have a coporate account holder.
I finally got an email from Rogers Reservation System - Business: Shipping Notification!!!!


Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!

kdh7424
I Plan to Stick Around

Cookieman, 

 

which model did you order?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!

Well I had enough. The rogers reservation for the Iphone 6/6+ was a giant waste of time. The final straw for me was finding out people who reserved days after me were ahead of me in line. I thought the whole point of a reservation was first come first serve.

 

I tried calling Rogers today to see if someone could could help but that didn't work. I then decided to call a Future Shop to see if they had anything in stock and guess what, they said sure, Iphone 6+ Space Grey 128gb, come on down and get it !

 

I feel like an idiot waitng all this time. I will never do this again.

 

My advice to everyone waiting is to start calling the Best Buys and Future Shops to see if they have the device you reserved. The person that was taking care of me at the Future Shop told me they have been getting these Iphone's in for a long time now.

 

If your number was higher than 82 you should have just moved down one because I just cancelled my reservation.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!

Meowmix
I'm a Trusted Advisor
Hello Cookieman


Glad to hear u got it!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!

Meowmix
I'm a Trusted Advisor
Hello inorbitjudge

As i said from the beginning and many others said it, u can call around and see if FS and or BB has in stock. They get their stock diffrent ways then what carriers do. Do also remember they work more closely with Apple then sometimes carriers do.


Glad u were able to get it via them but remember to everyone else that is no thay easy as the user said ur account might have a code number that may block any store from accessing ur account and needs to call in and talk to them for sometime in order to unlock it. Depends on the account as well. Just a FYI.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!

Hello Meowmix

 

Yes I should have listened to past suggestions to check out Future Shops and Best Buys etc. That's why I say I feel like an idiot for staying with this reservation system for as long as I did. 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!

Someone is definitely lying through thier teeth. I called the Telus corporate department to see if would have better luck with them and they say they've never even seen a 128 gig iPhone Plus but...
Apple's online ordering lead time has gone down from 3-4 weeks to 2-3 weeks AND my local Apple store actually had the grey 128 gb Plus in stock earlier today. I find it VERY hard to believe that Apple has improved the whole supply chain and Rogers and Telus have gotten nothing. In fact I think this is pretty strong evidence that both of these mega corporations are roping in new customers at the expense of the suckers that are already custiomers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Cookieman
I've Been Here Awhile
Hi kdh7424.
I'm going to get iphone6 plus 64gb gold.
I can't wait to receive it!!!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Anyone in the corporate queue for a space grey iPhone 6 64GB, there was movement today. I just dropped from around 105ish down to 40 (out of 2305) today.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Doug_Caker
I Plan to Stick Around

well i dropped a whoping 2 spots in the last week, 

6+ 64 SG

 

love ya rogers, you are the worst :)))))))

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kdh7424
I Plan to Stick Around

I reserved iphone 6 SG 64gb corporate on Sept 23rd.

#56 on moday, now I am waiting for shipping.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pasdeignan
I Plan to Stick Around

Seems like they got a small batch in. Yesterday I was at ~165. Today I'm at 105 for the 64 GB SG iPhone 6. Hopefully they are in the process of receiving 105+ more.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Doug_Caker
I Plan to Stick Around

well apple canada is giving a 7 day delivery date on 6+ 64gb SG. this is down from 4 weeks yesterday

 

does that mean that rogers will get a shipment and start sending them out?

 

or will they say, "ahhhhhhhh our delivery driver got dirhea and couldnt deliver them"

so keep waiting.

 

i think it will be a ridicilous excuse like the one i came up with, because thats what they do.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Mindfield1
I've Been Here Awhile

Stiiiiiill waiting for the iPhone 6+ 128gb Space Gray.  Dropped to position 116 after the last shipment at the end of October.  Since then I'm down to 92 as of today -- a little under one spot a day.  At this point I feel like I just want to get the thing before Christmas.