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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rogie
I've Been Here Awhile

Yeah you lost me with that answer.  Not sure what you mean with either Ordering or Reserving.  I am presuming I reserved a phone since I called and they didn't have any.  Its a corporate account and I am presuming they will just charge my company when it actually delivers.

 

As for the page I am on, its reservebusinessdevice.ca, then I am on the order Queue page where is shows in Progress (pre fullfilment) but there is no mention of position in line status anywhere on that page?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rogie
I've Been Here Awhile

Appreciate the help, will look into In-Store!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Rogie

That is why i edited the post with the last part i added..

As Sidd2014 said, try going to a local Rogers store WHICH can do upgrades or can handle Business accounts or any FS or BB which can handle business accounts & if they have the model you are looking for, just do it there. Then cancel your reservation online.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mcleanit
I'm Here A Lot

In case anybody's curious about timelines I was roughly #1016 on Tuesday, "In-progress" last Wednesday, shipped Thursday, and in town today at the distribution centre (not at the pickup store yet). Called the Rogers store and they said it might still be a day or two before I get my call.

In Victoria BC for shipping time reference.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello mcleanit

That is good. Yea picking a Rogers authorized store does that which does suck but hey what can we do.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mrkei
I'm Here A Lot
Question, if i were to switch pick up location, will that reset my # in queue?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

joecanada72
I've Been Here Awhile

My order status has changed to 'in process finalization', anyone know how long it takes from that until delivery?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sidd2014
I Plan to Stick Around
Joecanada72,

I am jealous :(. Congrates bud.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

i have been waiting 10 days still says "in progress"

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Wow and here i am waiting from 13 to 11 in 2 weeks...right on mcleanit.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello joecanada72

It should change within the next few days & then ship!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jpaul27

Hopefully yours will change tomorrow or Wednesday

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

joecanada72
I've Been Here Awhile

Nothing to congratulate me on yet! No email, just a change in status! LOL

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

modufour
I Plan to Stick Around

Is most of us here waiting 6 Plusses? 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello joecanada72

Its because yours is at status where others aren't 😛 lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello modufour

Most of you guys if not all are waiting for the 6 Plus.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Yup Modufour, 6+ 128gb. Any longer and i think we will see the next iphone model.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Little_stephy09
I Plan to Stick Around

I reserved iPhone 6+ as well.... (64gb)

 

I hope Rogers will get more phones before Christmas. The demand will be even higher around that time Cat Surprised

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Little_Stepy09

Yeah i agree. Apple has a more of a demand during the Holiday session !

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

modufour
I Plan to Stick Around
Just got the email and text message from Rogers saying that my iPhone 6+ has shipped and got my tracking number for ups! Whohoo!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello modufour


Yay!!! Happy it shipped out! That means others have been shipped out top!!. Glad to hear that! U shall get it tomorrow 🙂