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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

modufour
I Plan to Stick Around

Just went fron 88 to "in progress" today! Yay! I think i will be getting my iPhone 6 Plus 64GB Space Grey soon after 7 weeks of waiting!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

After over a month of waiting I cancleed my order with Rogers, went over to FutureShop and trhey had phones in stock. If I didnt already upgrade my contract I would have gone to a different carrier, good luck to you who are STILL waiting.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

natfourt
I Plan to Stick Around

did Rogers get some phones? i have seen my numbers slowly going down today.

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kaylog
I Plan to Stick Around
@modufour

let me guess.......you are on a consumer queue?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

natfourt
I Plan to Stick Around
business queue

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Little_stephy09
I Plan to Stick Around

hmmm....I think Rogers got some phones

 

My number went from #1729 to #146 today Cat Surprised

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Harmz10
I Plan to Stick Around
Any updates on 128 go SG Rogers keeps saying 20 more days

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

rkoshack
I Plan to Stick Around

Signed up for a corp plan through Rogers Business over the phone a couple weeks ago and ordered the silver 64gb iphone 6. They said it was about a 2 week wait for the silver iphone 6. I haven't received a shipping email but was wondering if anyone else has been waiting for the same model? Hopefully it ships soon

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

rkoshack
I Plan to Stick Around
I was told by a Rogers Business rep that there was a loophole they could do at the apple store for corp clients. Rogers sets up the corp plan on your account over the phone then you go into the apple store and just sign up for just the basic consumer share plan so you can get the phone and then go home, call Rogers and have them switch the shareplan to your corp plan.

Complicated for sure but an option if you're tired of waiting and can find one at a local apple store.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Little_stephy09

Yes Rogers got some phone from Apple this morning 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello natfourt

Yes they got some from Apple today. They told me tomorrow or Saturday they should get more

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello modufour

You should be getting it sometime next week :):)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello rkoshack

That's a huge complication in which u doubt anyone would go threw just to get a phone. I wouldn't go threw all that tho. It seems like u spend more time doing that and might screw up at the same time.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

rkoshack
I Plan to Stick Around
Ya only reason I considered doing it is my account with Telus is set to cancel on Nov.9th and I have yet to receive my iphone 6 I ordered with the new corp account I signed up for with Rogers. They said the silver iphone 6 was less of a wait than say the SG and/or any 6+ model obviously.

They said approx 2 weeks for the silver iphone 6. It will be 2 weeks exactly this friday and I have yet to get a shipping notice. If it doesn't come this week or even early next week I'll be without a phone for an unknown amount of time.

I can find the model I'm looking for (silver 64gb iphone 6) at my local apple store though so not sure what I should do.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jayjen789
I've Been Here Awhile
Just wondering if anyone knew....
Hello so I ordered my 6+ 64 through customer service a while back and they save that there is an internal 8 digit tracking number and hopefully it will be on a truck soon. Exactly what does this mean?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wangx89
I Plan to Stick Around
@ Meowmix

However my position in queue did not change at all...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Jayjen789

That tracking number is ONLY for the order they placed nothing to do with locating the device or UPS tracking number. So if ur order number is missing, they can find the order via that tracking number. Ita a internal Rogers tracking number.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Wangx89


It all depends if it's the same model, GB and color. Also depends on which Que u are in and what number.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wangx89
I Plan to Stick Around
@ Meowmix

I'm on business account queue. I ordered 64 GB silver iphone 6.... which to me is less popular than SG and gold. The rep told on the phone that the waiting time is around 4 weeks. However, it is almost 4 weeks, my position in queue is still 575 out 882... so frustrating!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello wangx89

I understand its frustrating believe me i do. The wait would be 4-6 weeks as all carriers & even Apple has that long for that model. That model is a popular money. Apple a few weeks ago said the 64GB & 128GB 6+ in all colors are the most popular devices.

I do hope it changes soon & u get it

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wangx89
I Plan to Stick Around
@Meowmix

Thank you for your responses. I also hope that it changes soon. I really need a new phone since I dropped my 4S 2 weeks ago and the screen was cracked...