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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

saturntoronto
I've Been Here Awhile
Hello I ordered a 6plus 64GB SG iPhone sept 12 around 8am started at position 954 consumer reservation, it went to in progress last Tuesday and went to shipped on Monday and I got my text it was shipped and the tracking number email. I was hoping it would arrive by Friday but it did not I went on vacation Saturday so frustrating as all my pictures will now have a fuzzy side as it's scratched on my iphone4 any how it arrived at my store location yesterday they called I told them I'd be back Monday to pick it up. That's the last hold day for the phone lol. But I almost got it now.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gear1975
I Plan to Stick Around

Well, finally go my devces, but it was a pretty long haul. Here's the summary:

 

  • Sept 12: Pre-ordered 3 x iPhone 6 Plus 64 SG devices on Rogers corporate
  • Sept 19: Was in the queue at position 250-252ish for all 3 devices
  • Oct 15: Still in the queue for Rogers Corporate in about 160's
  • Oct 16: Reserved at FutureShop to see if maybe it would arrive sooner
  • Oct 31: 1 device arrives at FutureShop, pick it up but keep my place in the Rogers Corporate Queue
  • Nov 3: Decide it's too big, return it to FutureShop for full refund, pick up 2 iPhone 6's they have in stock. I now have 2 of the 3 devices on hand.
  • Nov 3: Notice my local apple store has some iPhone 6 128 GB in SG in stock, reserve it
  • Nov 4: Go to Apple Store, and they say they can't upgrade Corportate account there (/rage). I then go accross the stree to BestBuy, and they have one in stock (super lucky, just arrived an hour beforehand).
  • Nov 5: Cancelled my Rogers reservation queue in Corporate, still in posisiont 130, 131, 132...

At least we have our updated devices now. We're all upgrading from iPhone 4. Was really getting tired of the iPhone 4 home button periodically working, very little battery charge holding, glitchy apps due to old tect, etc.

 

Hope you all get your devices soon. Good luck!

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

For those waiting on a 128GB iPhone Plus, perhaps the wait is a good thing?

http://www.iphoneincanada.ca/news/iphone-potential-technical-defects/

 

Not sure what a large recall could do to Apple, especially this close to the Holidays.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kaylog
I Plan to Stick Around

@speedyC

 

that's how my queue went up to 173/174.  Glad you got your phones!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor
@kaylog.

If you're at 173, then I would suspect you will get your phone in the next Consumer shipment ... whenever that may be.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kaylog
I Plan to Stick Around

@SpeedyC

I am hoping that I get it soon. Our 4 and 4s are doing exactly what yours were doing.

 

Perhaps I should approach Future Shop and Best Buy and see if I can get one. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

likekenshin
I Plan to Stick Around
Finally mine changed to in process. I was 1300s yesterday now in process!!

I have a question. I will be out of the town next week for 8 days. If the Rogers store has my phone, how long does the store hold the phone for me?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

FrancisE
I've Been Here Awhile

Looks like 64GB iPhone 6 SG's are being shipped out now. I was from 854 to 424!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mcleanit
I'm Here A Lot

Was 1017 yesterday, now In Progress.

 

Mere days away? I'm on the west coast.

 

Also wanted to say that Meowmix, you have the patience of a saint. Thanks for putting up with all of us.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sidd2014
I Plan to Stick Around

Mcleanit,

 

Which model did you order? I ordered iphone 6 64GB SG and still at exactly where i have been for the past 4 weeks (excluding movements due to order cancellations). 

 

FrancisE: I also ordered iphone 6 64GB SG..but 0 movement in the past 4 weeks. How is it that rogers has moved you but not me? 

 

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pasdeignan
I Plan to Stick Around

I'd be curious to know if Mcleanit is in the corporate or consumer queue. As I type this, I'm #331 out of 2141 in the corporate queue. Hasn't moved in weeks.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Consumer queue. 64GB SG 6+

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

From my experience (I live in Mississauga, outside of Toronto):

1. Oct.30: In Progress

2. Nov.3: Shipped and received tracking number

3. Nov. 4: Picked up in store

 

UPS should not take more than an extra day to ship to other major canadian cities, assuming it's by air.

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kaylog
I Plan to Stick Around

@SpeedyC

 

After seeing how you got your phone, I called Future Shop close to my work to see if they had a 6+64gb SG. The very nice associate at the store said she had a customer who didn't picked up his order and it has been more than 7 days so she said if I want it I can get it. HOW LUCKY AM I????

 

 I went about an hour ago and picked it up.  Now... I will sit and wait on the corporate queue for the other 6+64gb SG.

 

So happy right now!!!!Smiley Very Happy

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wangx89
I Plan to Stick Around

My queue for silver 64GB iphone6 did not move at all. I am with rogers corperate plan. My plan has the telecom block, so I have no choice but wait... so frustrating!!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kaylog
I Plan to Stick Around

hey SpeedyC..

Did you have to pay this hardware activation amount of $50 or $25? I had to pay this and I was a little surprised when she said it will be on my bill.

 

Is this just a corprate account thing or consumer too?

.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor
Hi kaylog.

I had to pay some fee, but I think it was closer to $15?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kaylog
I Plan to Stick Around
@SpeedyC

I think because my plan is a 3 year corporate plan, I have to pay a little more. Good to know that Rogers wasn't ripping me off.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dalibal
I've Been Here Awhile
I'm in the corporate queue and was told by Rogers that corporate customers can only pick up phones from Rogers plus stores. After seeing that other corporate customers were able to pick up phones at Best Buy I called my local store and they have my phone (6 SG 64gb) in stock. However, they said not all corporate customers can pick up their phones there and that the only way to know is to go to the store and have them call and find out for me.

Does anyone know how this works? How can I find out if I can pick up my phone at Best Buy?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sidd2014
I Plan to Stick Around

I am DISGUSTED at the way corporate clients are being handled. Consumer queue is moving leaps and bounds while corporate clients are sitting and waiting some rogers top level exec decides to finally fullfil corporate orders..

 

Maybe they are waiting to first meet all consumer orders before starting to fullfil corporate..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kaylog
I Plan to Stick Around

@dalibal

It depends on what kind of coprrate plan you have. There are diferent plans out there and there are definite restrcitions to some of the plans.

I have a $60 plan with the Minsitry of Health. 

The associate at Future Shop couldn't confirm if I was able to get the phone through them until they try to put the device through. I was lucky my plan allowed me to get it through Future Shop.