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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

l0l1013
I Plan to Stick Around
Why does my phone say it was delivered to Richmond hill when the store I reserved it at is in woodbridge? I'm confused.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

My iphone 6 plus was delivered to a Roger Plus store in Scarborough since yesterday afternoon (according to UPS).  No store rep called yet and I tried to call but no one picks up!  How long is this wait...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

According to UPS, my phone was delivered to Mississauga at 1:37pm today and was signed for.

 

When I called the store, they said they haven't received it yet, and the name of the person who signed for it doesn't work there?

 

What?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello SpeedyC


Call back and ask or go to the store.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Haroxanne

HHmm go to the in my other suggestion

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello l0l1013

If u picked a Rogers authorized store then that is why. It most likely went to their warehouse before the store.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

printer37101112
I Plan to Stick Around
Hi Meow,

do you know if it will take them a long time to process the phone after the store gets it???...i get a call from the store just 10 min and the rep told me that my phone was delivered there...but that person said that i can't pick it up until after 5pm...gosh...i was thinking about to leave work early to get my toy...lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

bke
I'm Here A Lot

Mine was apparently shipped to the warehouse, they think, but they can't check. The tracking number says it was delivered but apparently Rogers can't tell where it was delivered to. They said "Just pretend like it's Christmas Eve and know that it will get there soon" but they have no idea when. This is just painful.

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Scrabbnut
I Plan to Stick Around

can ANYBODY tell me if there is going to be a shipment this week? thanks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Scrabbut

Not tonight but hopefully this week. Again no one else knows when it will come in AS i said many times before that Apple ships them randomly to their own stores and carriers. So even my buddy at the warehouse won't know until they come in. Apple is doing that. Not the carriers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello printer370101112

Maybe because that's the quite time in the store and can process them without any issues or anything.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

likekenshin
I Plan to Stick Around
 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

likekenshin
I Plan to Stick Around
Since it droped like 1000 last Monday the number seldom moves. I just wish I get it when I retro from my vacation in mid November. I waiting for 64gb SG 6plus... I saw 6 plus 16gb SG in stove at the Chinook (in Calgary) apple store but I was tempted to switch to 16gb!!! I am sure I need bigger storage than that. 😊

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pasdeignan
I Plan to Stick Around

Does anyone know if Apple Stores can do upgrades on corporate accounts? I understand Rogers isn't to blame here with regard to the supply issue (though communication could drastically improve), but if I found an iPhone 6, 64 GB in SG, could they process it at the Apple Store?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

austinrth
I've Been Here Awhile

Hopefully this means we will be seeing more soon: http://www.businessinsider.com/iphone-6-plus-availability-maps-2014-11

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rugid
I Plan to Stick Around
FINALLY picked up my phone today. 6+ SG 64gb. It is AWESOME. Bigger then I thought, but I don't regret it a bit. Also came with the speaker. Ordered Sept 12th. Posting this from the massive screen right now. SO happy!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello pasdeignan

Unfortunately it seems like they can't unless they have a code to access ur account. Its a security issues.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

bke
I'm Here A Lot

Hey Meow,

 

Do you know how long it usually takes to get from the warehouse to the store, if that is where my device is? They are sending it to a Rogers Authorized Dealer.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello austinrth


Hopefully that helps out a bit.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Rugid

Told you today u would get it!!glad u got it 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello bke

From the warehouse from the store to the store should take another 1-3 business days depending what shipping method they use.