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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

hogle25
I've Been Here Awhile

went to in progress wednesday evening for my 6 + 16 gb gold and got my tracking number about hr ago.  wil pick my phone up hopefully tommorrow after work

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello hogle25

Good!! Your tracking number should start working later tonight around 10-11pm. UPS does that

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pgguru
I Plan to Stick Around
well they can ship then they just cant receive.
they sent my wife's tonight. Now If I can keep my self from signing for them until Friday I will have until January 2 2015 to pay for these two 6 plus phones or else I will have to pay for them December 2nd

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello pgguru

They will be able to receive them tomorrow. They will accept it from UPS but not be able to add it into their system until possibly tomorrow.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rugid
I Plan to Stick Around

My local rogers got annoyed with me calling every couple hours and told me to call tomorrow.

 

When I contacted rogers earlier, they told me to call the store periodically to check.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

michaelvincent
I've Been Here Awhile
How long have the average times been. Its been over 2 weeks. My status still reads in progress fulfillment. And where can check to see where in line you are??

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Rugid

While Rogers did say that, Understand its a business & calling them every hour or 2 kinda makes them feel like you are harassing them for the phone & trying to find out if the system is up & bothering them meanwhile they might be helping other customers out or doing other work that NEEDS to be done.

I would honestly wait until tomorrow. Do remember calling them every hour or so & bothering them, they do have the right to refuse to sell you the device tomorrow if the store manager deems it as it does goes boarder line there. So i suggest waiting until the AM when the store opens.

You might not see it that may it is that way. As a customer you do have a right to call & find out but not every hour or so. Give it a few hours then call or wait until the next day.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello michealvincent

You log into your business account, Scroll into Device reservation Click on your order number on your reservation page. It is near the bottom of the page. Then it should show it there.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jkanaris
I Plan to Stick Around
6+ 64GB SG finally shipped!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

michaelvincent
I've Been Here Awhile
When i ordered i believe i was in the mid 600's. Now im in the mid 500's and its been a little over two. Is it really that delayed?? And when i ordered, it didnt have to go to a rogers store. It could be shipped to my residents, right??

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jkanaris

Finally glad you will be able to see it tomorrow & use it!!! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello michealvicent

Yes business & corporate customers get their devices shipped to their home or business. Its not delayed its more so that Rogers seems to be pushing the business & corporate customers back for some odd reason which i am trying to find out why. Plus the delay of the devices isn't making anything better

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

austinrth
I've Been Here Awhile

Hi, So i odered the 6+ 64 SG 2 weeks ago over the phone... what would be an estimate on how long before it ships out?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jkanaris
I Plan to Stick Around
Meowmix: you really think it'll arrive tomorrow?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around

Got a shipment notification a few hours ago!  The tracking doesn't work yet, but it looks like I should have it by the middle of the week! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello austinrth

Honestly i would say 2-4 weeks as the other carriers have a 2-4 weeks shopping estimate.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jkanaris


I am sure it will!!:)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello writergal


That's good!!! :):)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

djashdj
I've Been Around

venting

My wife has been #29-36 for her phone on the rogers business waiting list for about 5 weeks now.  

 

I just needed somewhere to vent.  Do you have any idea what it is like to have your wife ask you ever day what number she is on the list and to let her down every day telling her she hasn't moved?  

 

NEEEEVER would have gone this route had I known the wait would have been this bad.  

 

I understand the demand is high, but 5 weeks and moving less than 10 is insane. 

/venting

 

thanks.  

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Aubin1
I Plan to Stick Around
Tracking number now works, it is in mount hope Ontario aka Hamilton international airport.
Hopefully it gets a direct flight to Kelowna tommorow 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sidd2014
I Plan to Stick Around

I am very disappointed..did not expect Rogers to completely ignore corporate customers. I am sure many people here will be complaining to their respective HR departments at work (as did I) in the hopes that they do not renew company contracts with rogers.