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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

Hi writergal.

 

I just switched to "In Progress" yesterday morning and started calling my store yesterday afternoon.

I see no harm in calling them ... it's our money in the end after all!

 

The person at my store (Erin Mills town Centre, Mississauga, On) did say they haven't received any reserved phones in weeks... so I'm hoping that means I didn't miss any shipping notifications from them.

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Aubin1
I Plan to Stick Around

Man I went into "IN PROGRESS" on monday for a 6 gold 64gb and I'm still "IN PROGRESS" is this unusual?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

silva-thilan14
I'm Here A Lot

Hey... Reserved my iphone 6/64/Gold Sept 23.... Status changed to "In Progress" Monday. Finally got that Rogers Tracking Email, you know that can be found in Rogers myth and folklore. Received the email at 9:45 pm Thursday nights. It says it has been shipped from Concord, ON. So im expecting to get it by today evening!!!!  

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

htimst_
I Plan to Stick Around

The store assures me that they will call me when they get the phone in.  I have zero confidence in that statement, sadly, due to a string of fairly dismissive customer service experiences.  I guess I'll just kick back and wait some more.  *shrug* My experience with one of the oTher national carriers was never any better, mind you.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

milne011
I've Been Here Awhile

Hi, I've been in Progress since Monday and I haven't seen any change saying its been shipped. there are lots of different responses from people on that. I was wondering is there an actual time frame to hope for Meowmix on how long it is suppose to take once you are changed to "in Progress"?

 

Thanks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Aubin1
I Plan to Stick Around
Hey Silva, do you remember what number you were in the cue before it went into IN PROGRESS? I was 197

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pasdeignan
I Plan to Stick Around

iPhone 6, 64 GB, Space Gray - Ordered on September 25th through the corporate system. I've been hovering in the mid 300's for the last couple of weeks. Currently at 336 of 1969.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hyger
I've Been Here Awhile

How do you check what number you are in the priority list?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Hyger

Log into My Rogers - Products And Services - Device Reservation. It should show you there

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello milne011

Unfortunately there isn't a actual time frame. Tgr actual one SHOULD be 1-3 business days but it doesn't seem like it.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

milne011
I've Been Here Awhile

ok, thank you for the info, and the reply

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JS77
I Plan to Stick Around

@ htmist_

 

The store assures me that they will call me when they get the phone in.  I have zero confidence in that statement, sadly, due to a string of fairly dismissive customer service experiences.  I guess I'll just kick back and wait some more.  *shrug* My experience with one of the oTher national carriers was never any better, mind you.

 

------------------

 

I was told the same thing when I stopped by the store to check.  A week later I went back to the store and my phone had arrived just after my first visit.  The clerk that I spoke with the first time was the one that signed for the phone when it was delivered.  She was completely unapologetic.  It also looked like they had no way to electronically track what they had received

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sidd2014
I Plan to Stick Around

I am hopeful of rogers receiving close to 500 units of iphone 6 64 GB SG some time next week..if not then i will seriously consider cancelling my order. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello sidd2014

I hope so but it's all up to Apple to do that. Not Rogers. Apple again decides how many of which models gets delivered to the carriers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rugid
I Plan to Stick Around
Just called the store I reserved to. Apparently they have 6+ 16gb in stock, but still don't have my 64gb. Still waiting, in progress as of Tuesday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Rugid

That's because even Apple said they are having a rough time manufacturing the bigger GB models in all colors on the 6 Plus. That was said a few weeks ago.

Hopefully they get some soon.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Scrabbnut
I Plan to Stick Around
Hi Meow and Everyone! Happy Halloween!

I reserved my iPhone on Sept. 19th, and am sitting at 864 from 1501 a week ago. Am I going to have to wait another month before another shipment of 6 plus 64 golds comes in? Thanks.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pgguru
I Plan to Stick Around
Has any one on here actually picked up there phone since they went in progress this week?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Really? I Ordered a 16gb + and im still waiting, over a months wait

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

ameyer26
I've Been Around

Hey everybody,

 

I ordered a 6+ 64gb SG the morning of Sept 12. Tonight it shipped Smiley Surprised.  Last week I was 638 in line.  

 

I was pretty sure I wouldn't see it until January the way things were looking...  long story short must have been a massive shipment this week right?  Good Luck!

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

htimst_
I Plan to Stick Around

I reserved a SG 6+ 64 on Sept 12 and just got a text that it has shipped.  UPS tracking shows it in Concorde Ontario.  I hope to get it next week.  I hoped to see it this weekend, however...at least some progress is being made.  Sorry to those that haven't gotten theirs yet.  I feel your pain.