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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JS77
I Plan to Stick Around

At 5:07 pm this afternoon, I received an email message from Rogers with the re line:  "Congratulations! Your reserved device has been shipped".

 

The device was actually received in the store 4 weeks ago.

 

The joke goes on!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello JS77

The emailing system was screwed up & it might have been fixed so mostly everyone will get a email that never got one.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Couchmaster
I've Been Around

Hey - just found this forum.

 

I've been tracking my reservation number and it went from 1497 on day 1 to 377 - and now it's gone.

 

Replaced with Status:      IN PROGRESS

 

So - anyone -  can you let me know if this is good news - or any news at all?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Couchmaster

Its good news. It means they have hour device and they are working on getting ready to ship.. It can take 1-3 business days to ship out or a bit longer seeing as its the weekend.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around

@JS77 wrote:

At 5:07 pm this afternoon, I received an email message from Rogers with the re line:  "Congratulations! Your reserved device has been shipped".

 

The device was actually received in the store 4 weeks ago.

 

The joke goes on!!!


Did the store ever call you to let you know that the phone is there?  Or did you have to call them?  My status changed to In Progress yesterday (and my husband's on Monday) and I'm wondering if I'll ever get a notification.  Anyone know how long should I wait before calling my store if I don't get one?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello writergal

You should get a text via your phone sayings its shipped. At that point it should be at the store the next day or the other following day. The emails had issues not being recevied ONLY for the iPhone reservations. The Note 4 reservations never had this issue. So either they fixed the issue or its just only for the iPhone.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Lopes
I'm Here A Lot
My store called me this afternoon and I picked up my 6+ 64gb SG after work.
Bluetooth speaker included.

They didn't have any cases I liked.
I'm thinking spigen. Preferably one with a kickstand but I like the looks of the neo hybrid ex.
Opinions/advice?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Lopes

Nice that you got the phone!! I have the Spigen Neo Hybrid Metal case. Lovveeee it!!! I would highly suggest that.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

printer37101112
I Plan to Stick Around
Hi meow,

My status has changed to 'in progress' since Monday. But up until now I got no text or email that the device is shipped. So frustrating

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello printer37101112

Hmm . it should ship out either tomorrow or Monday

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

austinrth
I've Been Here Awhile
I ordered the 6+ 64gb on October 21 over the phone... How long should I have to wait? Is there anyway of seeing my place in line?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello austinrth

Unfortunately there is no way as u don't have a number when u call in and do a upgrade and order a phone. You will just have to wait for the email that it shipped out.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hyger
I've Been Here Awhile

Me and my wife ordered each an iPhone 6 by calling Rogers on Oct. 29. 

 

The rep said it would take 3 to 7 days to ship. Judging from the messages here, I believe this was simply a selling pitch.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Hyger

Simply you won't see it for maybe 3-5 weeks to be honest with you or even a bit longer . Bell and Telus have 3-6 week wait on the 6 Plus.

Yea sounds like a sell pitch but then again they don't have a estimated time so they just say they normal thing

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sidd2014
I Plan to Stick Around

My assumption is that i will get married, have kids, watch them graduate high school, then university - before Rogers sends out my iphone 6..

 

FYI, black friday is nearing. Apple will look to divert their stock towards US to cover the unprecedented demand they are likely to experience. In short, if you are a 'corporate' client who recently ordered an iphone 6 64 GB SG..then let me put it this way, Avatar 4 will release before your status changes to "In progress.." 

 

For those new to this forum, Rogers wait time for iphone 6 64 GB SG is, from personal experience, between 6-10 weeks..while Apple delivers it "within" 2 weeks. If you recently signed up for an iphone 6 64GB SG, then it might be better to head straight to apple and buy it out.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello sidd2014

While I do agree with you in everything u said just wanted to clarify that Apple Canada shows 3-4 weeks shipping for the iPhone 6 Plus in all models..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pgguru
I Plan to Stick Around
I was really hoping to have seen a shipped notice by this morning so maybe I would have it for the weekend to get it set up for work next week
oh well eh

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello pgguru

You never know. They might ship it out tonight for tomorrow or ship it out Monday for tuesday delivery

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

htimst_
I Plan to Stick Around
Are some some peoples status hung up as IN PROGRESS but their phones have shipped? It seems like phones are shipping coast to coast but I'm on day 4 of in progress. Excessively impatient I realize. I guess I'll phone the store. We dont have a rogers store locally and I have to be near the store I picked tomorrow. Banking on luck for convenience sake. *tapping foot*

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello htimst_

Indeed so. It's only like that for the iPhone reservations tho it seems. Rarely does it happen for other devices.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around

@Meowmix wrote:
Hello htimst_

Indeed so. It's only like that for the iPhone reservations tho it seems. Rarely does it happen for other devices.

Meow,

 

Would you suggest that people call the store to see if they've received it if they've been In Progress for more than a week? 

 

Thanks!