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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello anas_moustarzak

It ships out to who ever they get first. You are in a separate line then the reservations & other orders. So you might not get it for another bit. They have to go with the reservations first it seems. The date was given to you like eveyrone else as the reps did not know Apple did not have much in stock

Booked means that they already ordered it for you & waiting.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

natfourt
I Plan to Stick Around

If my memory serves me right, the last time Rogers received some phones was it not mostly for the business clients? It was mostly business accounts that moved down in numbers. Maybe this shipment was just for the non business accounts only

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello natfourt

It could most likely be. That is what it seems. Seems like some shipments go to business VS other ones go to the consumer ones.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

suziemouse
I'm Here A Lot

ordered mine on the first day of pre order. Just changed to in progress on monday. On november 14 I am moving out of town. Do you think my phone will be here by then?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello suziemouse

Oh i am sure you will get it before then! You should get it if not this week then next week for sure! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

brenz
I Plan to Stick Around
6+ SG 64gig corp plan reserved on sept 12. 160 in the queue. Only seeing around 2 cancelations per week. It's never coming... 😉

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello brenz

It will come hopefully soon but when no one has a idea. It sucks they won't let you guys get them from the stores.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sidd2014
I Plan to Stick Around

I have given up on receiving my phone. Been using a non-smartphone since 5 weeks (i placed my Iphone 6 SG 64Gb order then). Someone i know went to a rogers store and picked up a iphone 6 64GB SG today..and I am at exactly the same spot i was 2 weeks ago - i.e. 450+. 

 

Apple may be hoarding supplies, but it doesnt explain why rogers 'intentionally' setup two different queues - corporate vs regular. I think this is 'cheap' and unfair. Adding to this frustration is the inability of corporate clients to upgrade at stores. Hopefully the new google hire changes this..

 

Even my lightning cable order, one that was supposed to take 5 weeks, has arrived but my phone - which was supposed to be here sooner - hasn't :(.

 

Seeing my two lightning cables causes mixed emotions: positive ones for I wll have ample wires to charge my phone, and sad ones for it reminds me i dont have a phone to charge.. :'(

 

From,

Disappointed corporate client. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello sidd2014

The reason why they use two different lines for the reservation is because Business and corporate customers have different reservation statuses to deal with compared to the consumer side. Yours will go into Activation and then finalization which are 2 extra steps then consumer ones have to go threw. Also if they put both lines into one, you would have bigger numbers to deal with. The ones with the highest numbers would sit and complain or just cancel which they are already doing now anyways.

I do agree and always agreed Rogers has made a huge mistake not being fair and taking half of the shipments and putting them towards the business and corporate reservations and the other half towards the consumer reservations.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Frustrated that I just wasnt directed to the reservation system since it seems that the phones are coming through there much faster. Also wish I had a rough timeline as I am currently phoneless.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello anas_moustarzak

You can try ur luck using the Apple pre orders or on BB OR FS ( Best Buy or Future Shop) but even there it's hard to get it as well.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I've been waiting since September 25th, I cant imagine having to wait much longer

 

FYI you have been more helpful than anyone I have spoken to yet lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello anas_moustarzak

I don't think you will be waiting much longer to be honest. Give it another few days or week and hopefully it comes in! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Lopes
I'm Here A Lot
Got an email with my tracking number!
No mention of the Bluetooth speaker though.
I reserved on the 12th of sept., so hopefully I still get it.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Lopes

That's good! Should be getting the phone tomorrow!. I am sure you will get it!:)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

I finally went into "In Progress" for a iPhone 6+ 64GB Silver.

 

The wait for it to arrive these next few weeks is going to be agonizing ... but worth t!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

Hi to Everyone who have moved to "In Progress".

 

How long did it take to get your UPS notification after the status change?

 

I live in Mississauga, which is 1 hour away from the North York warehouse...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello SpeedyC

Ahh that's good!!. Yours honestly will ship if not tonight then start of next week. Once UPS has it it u will get it the next business day. It won't take that long. They go to Concord, Ontario during the night then deliver it the following business morning.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor
I'm so happy I can hardly contain myself!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello SpeedyC

All that wait and now finally will have in am a few days or week!! Should be worth it!!:)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

joecanada72
I've Been Here Awhile

Ordered a new iPhone6 and all it says on the reservebusinessdevice is 'In progress (pre-fulfillment)' anyone have any infor on that at all?