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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rugid
I Plan to Stick Around
Woah woah.. Upto 15 business days to ship AFTER it turns to in progress? No way!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gaok123
I've Been Here Awhile
Who knows when will be the next shipment?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sandovalphoto
I Plan to Stick Around

I dropped 300 spots today from 867 to 520

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Aubin1
I Plan to Stick Around

I was told at a local store that Rogers is not shipping anything until November 15th. I'm in Kelowna,BC.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around

@sandovalphoto wrote:

I dropped 300 spots today from 867 to 520


What model?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sandovalphoto
I Plan to Stick Around

6+ Silver , 64gb

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around

6+, 128 GB in SG, now IN PROGRESS!!!!! *HAPPY DANCE*

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I just received a call from Rogers to let me know I was eligible for an upgrade. He also said I would need to change my plan to one of the shareplans. I was under the impression this was only for people who spend less than $80/month. I spend $100. 

 

Have other people had this experience?

 

I am getting an iphone 6 plus SG 128gb sent to future shop (ordered Sept 22). I will switch to Bell if they make me change my plan (I go there for my other services anyway). The phone won't be locked to Rogers when it arrives so I will be able to switch at that time. 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rnramen
I've Been Around
I'm a corporate client. Ordered 2 iphone 6+ silver 64gb on sept 12. Been #1 and #2 out of 406 for 2 weeks now. How is it that the consumer line dropped 300 and no movement whatsoever from the corporate queue?! Serious allocation issues!! So frustrating....

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello writegal

I forgot to mention that they did get some in stock this morning!! Just been busy at work today. That's good that u went into progress!! Should see it soon!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Aubin1

Unfortunately the store has no clue what they are talking about. This is why i take whatever they say with the a grain of salt.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello gaok123

From Apple? No one knows. Not even the warehouse. As i have explain plenty of times... Apple sends them randomly to the carriers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Rnramen

It does seem weird that most of the shipments are going to the consumer line instead. It doesn't make sense but i guess maybe the lines are bigger on those ones? I don't think so tho.

I wonder why they are leaving u guys behind. Maybe waiting for a bigger shipment?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello bke

Normally it's supposed to be 3-5 business days to ship out. That's due to many reasons. But again no one knows when it will truly ship out until u receive that text or email.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pgguru
I Plan to Stick Around
Yesterday I got an offer to switch to Android and Rogers will waive my Device Balance on my current phone and give me 75000 Rogers Points

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello pgguru

Oh very nice. Make sure thats legit tho eh. If one rep says it and doesn't note it down, the next rep won't have that offer. Just a heads up.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pgguru
I Plan to Stick Around
Meowix
It has to be a mistake I just ordered 3 Iphone 6 and 2 6 plus on my account so I could order new Android phones and clear what I owe on these 5 Phones. Im sure as soon as it order they will say that was a mistake.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello pgguru

Most likely a mistake or false information from the rep so they can get u to get another phone. I wouldn't do it if i were you.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

hogle25
I've Been Here Awhile

i ordered a iphone 6+ 16 GB gold and was 85 yesterday and am now in progress. Checked just know since yesterday

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello hogle25

Very nice!! Hopefully it ships out soon! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I ordered my Iphone 6 plus Gold 16gb on the phone, not throught the reservations system. Who does Rogers ship to first? I ordered back on September 25th and was told that it would be maximun 10 business days before I got the phone. I would have liked some warning and not lies form the Rogers employess since I am now over a month with no phone. My device status says BOOKED what does that mean?