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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor
I just called ... there is a Gold 16GB at the Rogers Plus store in Erin Mills Town Centre.

Actually, everytime I've called them in the past few weeks, they always seem to have a 16GB Plus model of some kind...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

Hi meowmix.

 

Once your friend at the North York Rogers warehouse receives the next shipment,  can you let us know please?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello SpeedyC

I will do that once he tells me 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello dianachau

Really the only person you can send a complaint to is the Office of the President. Even they most likely won't give u a phone as they don't have access to them either. They might do a order but who knows when it will come.

You can contact Rogers via Live Chat,Facebook.com/Rogers or Twitter @RogersHelps.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

natfourt
I Plan to Stick Around

I think either Rogers got some phones or there were a bunch of cancellations. My que #  has not moved at all  this week and now today I'm down 20 #'sSmiley Happy

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

monsy72
I've Been Around

Which iphone model are you waiting for? Thank you. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around

@natfourt wrote:

I think either Rogers got some phones or there were a bunch of cancellations. My que #  has not moved at all  this week and now today I'm down 20 #'sSmiley Happy


Lucky you.  I'm not down anything.  Still sitting at 46 for my 6+ (SG 128GB), where I've been for the past few days (was at 49 over the weekend, but people cancelled).

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

saturntoronto
I've Been Here Awhile
Not me I normally fall one spot each day but today I haven't moved at all I'm still at #87 for 64GB SG 6+ Ordered around 8am sept 12th. I'm going on vacation next weekend I hope I get it by then. 5 weeks and counting 😞

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello natfourt

They didn't receive any from what i know of. It could have been cancellations u have seen as some people order multiple onea via diffrent accounts.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

natfourt
I Plan to Stick Around

It could have been cancellations. I did not move 1 number for a long time then all of a sudden I'm down 20.  Who know's. I am waiting for the 64 + in silver. I would not normally care about the wait but like I mentioned a while back my current iphone is just about toast. I don't think it will last until my new phone arrives.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello natfourt

Just keep looking on the Apple site and other stores to see if u can find one that way. It's hard but keep trying

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

iPhoneforthewin
I Plan to Stick Around

I'm going to be expecting a STATUS change tomorrow to in progress... hopefully.  Been #497 for a while now.  Is rogers usually good to update the website on Current Reservation status and such? *PLEASE iPHONE 6 64GB SPACE GREY BE IN PROGRESS TOMORROW*

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello iPhoneforthewin

They are if they get the devices in Stock and scan them in. The status from IN PROGRESS to SHIPPED seems to be a issue as many iPhones have been shipped but the status hasn't changed to SHIPPED until days later when u already have picked up the device and have it or some are still IN PROGRESS status yet have the phone and the status hasn't changed.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

iPhoneforthewin
I Plan to Stick Around

Will the phones be in tomorrow to the warehouse?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello iPhoneforthewin

No one knows. Not even my buddy at the Rogers warehouse doesn't know. Apple sends them whenever they want too. The carriers don't know until the truck shows up with them in. This is how it works with all devices coming in. They do know they are expecting one sometime this week. No one knows when tho.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

Hi natfourt.

 

I reserved the same phone as you (iphone 6+ 64 Silver).

 

What position are you?

 

I'm #2 (been that way for 3 weeks) in Mississauga, On.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

Hi iPhoneforthewin.

 

I've been #2 for an IPhone 6+ 64GB Silver for 3 weeks now.

 

I don't want to dash your optimism, but it is unlikely you will see your phone today if you are at #497...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gravann
I Plan to Stick Around
The number 77 on my reservation , is that from all reservations or just my store, Ontario, ?
Waiting for 6Plus 64 Gold

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

Hi gravann.

 

I believe the reservation # is Canada-wide.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sidd2014
I Plan to Stick Around

My friend, who works at futureshop, stated they are getting shipments of iphone 6 every week but not iphone 6 plus (i ordered iphone 6). 

 

His statement made me wonder why rogers is shipping iphone 6 to franchise stores and other 3rd part carriers rather than fulfilling corporate accounts? My assumption is it is because corporate customers pay 'less' than regular customers and rogers is after the additional $10+ a month regular customers pay (additional amount is dependent on a regular plan minus your coporate plan). 

 

I am frustrated! I don't believe this is a valid reason to delay corporate orders. Infact corporate clients give rogers orders in bulk and most firms pay the employees cell phone bills - hence reducing the probability of an account being 'past due.' Also, rogers pays a heavy fee to 3rd party stores when they sell a plan, thereby reducing the 'extra' makes via regular customers. 

 

In my opinion, Rogers needs to get its act together. One can blame apple, which i am for slow production of iphone 6+, but as far as iphone 6 goes..what rogers is doing is disgusting. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rugid
I Plan to Stick Around
sidd2014

I don't know why you can't get a 6. I could walk into any rogers store today and get any colour, any size I want in the 6, and I too am on a corporate plan.