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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor
krida51

I feel your pain ... just remind myself that patience is a virtue, and all good things come to those who wait (I find lying to myself helps dull the pain!)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kaylog
I Plan to Stick Around

@SpeedyC wrote:

If the following article is correct, i'm hoping Apple received a shipment of iPhone 6 Plus last week.

 

Hopefully some will filter their way to Rogers by this week.

 

I've been #3 for a iPhone 6 Plus 64gb Silver since Sept. 25 ...


What article are you referring to?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor
I guess it would help if I posted the link!
http://www.iphoneincanada.ca/news/apple-said-to-receive-500000-iphone-6-plus-units-on-october-8/

My local Rogers Plus (Mississauga, Erin Mills Town centre) store actually have a few iphone 6 Plus, but only 16gb (silver, gold).

My current iPhone 4 is 16gb, and i found that capacity to be very limiting ... holding out for more space ...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kaylog
I Plan to Stick Around

Are you still waiting for 6+ 64 SG or just the silver?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

fchen
I'm Here A Lot

Thank you Meomix for your help in this thread.

 

I received my iPhone 6 plus 64G Gold. I on small business account.

 

Ordered on Sep 12.

Changed to Order In Progress (Activation) on Oct 4.

Shipped on Oct 9.

Received on Oct 14.

 

Donwgrade feature and pay more to be able to upgrade. 

At the end, I still save some $ by getting it from Rogers. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kaylog
I Plan to Stick Around
@fchen

Lucky you!! Enjoy your new phone.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor
kaylog

Waiting for iPhone 6 Plus 64GB Silver

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

damanveen
I Plan to Stick Around

I think i chose the wrong iPhone... Seems like getting a 64GB gold iPhone 6 was a terrible idea as its taking FOREVER.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gear1975
I Plan to Stick Around

Awaiting 3 devices - iPhone 6+ 64GB SG on Business Registration. Still currently 138 out of 1148. 

 

... sigh.

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tonyqiu1971
I Plan to Stick Around

I reserved 6+ 64G gold as well,  it is 33 of 278 now, hopefully, can get it next batch.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor
So such thing as choosing the wrong phone ... you chose what you wanted!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello fchen


You are welcome!!:)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello tonyqiu1971

I am hoping so. It seems that Apple isn't giving enough to carriers or even them selfs yet want to release it to the rest of the world.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

acerdacer
I Plan to Stick Around

You guys should give wirelesswave a message on facebook regarding the phone you want.

I contacted them after calling multiple stores in Toronto with no availability (Fido 16Gb Gold 6).

Wireless wave told me they had none in stock but would order one for me.. from where they ordered it, I have no idea but they said ill get a free case for being their first social media customer as I messaged them through facebook. This was last week and I got a call from the Yorkdale location saying the phone would be here by tomorrow or Thursday.. it wouldve been here by monday but the long weekend screwed everything up. Anyways you should try messaging them seeing if any stores have them in stock or maybe if the can order one for you: https://www.facebook.com/wirelesswave

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello acerdacer

That's good to hear! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mcats
I've Been Around

Hi,
I preordered a iphone through the rogers reservation system a week prior to the release of the phone. Anyway, long story short I ended up buying it outright at Apple.

I called rogers to ask why I haven't been refunded my $40 as its been over the period that they hold the phone for you. The rep told me I still have to cancel it online. Anyone able to give me some guidance on where to find this?

Thank You!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

big_nono
I Plan to Stick Around

@ fchen

 

whats that downgrade feature about??

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello big_nono


Most likely talking about the plan features.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello mcats

They will give u back the $40 if you cancel the reservation or if it ships out. That's the only way u get it back.


To cancel the reservation, you must log into My Rogers - Products And Services - Device Reservation. If the status is OPEN, you can cancel it and you will receive the cancellation email with a $40 credit towards ur account or credit card. If the status says IN PROGRESS you can not cancel it. U must wait until it ships out to get the $40 back and then decline it when the store calls u.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@big_nono

 

I meant downgrade feature for my phone plan with Rogers.

 

From $50/month with 5GB data to $60/month with 3GB data.

 

In my view, I'm paying $10 more with less data to be able to upgrade my phone. This is two years so addional $240 + tax over 2 years.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello fchen

It seems since they stopped the 3 year terms & now the 2 year terms is mandatory they started raising the prices on plans & making us get higher plans but less features.

Unfortunately this seems to be the only way to upgrade to any device.