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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Kwalker

You might be able to BUT they may charge you a bit more to do so. You would need to call in & ask. it takes a few reps to do it tho so i would be patient if it doesn't happen right away.

You could buy it outright.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kwalker
I Plan to Stick Around

Yes, I could buy it outright, but to expensive (its a phone for my 16 year old).   It just makes me mad that the assured me that

my plan wouldn't change.   I will try phoning againg tomorrow.   Might just have to go with the $60 - 3 gig plan.  

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Kwalker

When you call them & they offer you anything at all, make sure they write it down on a note on your account & ask for the Interaction ID number for that note & ask for the rep to leave their name on that note as well. This way anything happens, you have that note.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pgchan
I've Been Around

I am in position 25 and still nothing it still saids open. It is even worth waiting anymore or is it better just to go through Apple?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello pgchan

You can go via Apple if you like & see if you can get the model / color & GB you are looking for as Apple gives their own pre orders more devices.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pump123
I Plan to Stick Around

As if today1360 place any idea when I would get my 6+64sg  

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello pump123

I would say 1-3 weeks at most. This all depends on how many units of that device Rogers gets from Apple.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

bprettie02
I Plan to Stick Around
When does rogers get there shipments from apple ??

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around

For those who have reserved at Futureshop or Best Buy:  How long was the wait, usually?  I stopped by the Bay/Dundas Best Buy today (because they were open!) and had no luck.  The guy had NO IDEA what I was talking about and thought I wanted a phone at that moment.  They did have a 16 GB 6+ at the time, which I didn't take.  I want the 128 GB, after all!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jasoncarvalho1
I Plan to Stick Around

Finally got my iphone 6+ 64 gb space grey ! I was 734 last i checked then someone i know hooked me up cause they work at apple, cancelled my rogers que sat when i got my phone, rogers is taking wayyy to long, thank god i got it

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello bprettie02

It all depends when Apple sends them to Rogers. Usually during thrusday and Tuesdays but it changes

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jasoncarvalho1

That's good to hear!! Due remember it's not only Rogers. Apple stores get more devices then any carrier does. Go look at the carriers in the states. People are upset and angry as they are still waiting like some on here.

Glad u got one tho!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jasoncarvalho1
I Plan to Stick Around

Yeah i get that, i understand, its just hard to think that rogers being one of the biggest carriers in canada it takes them a while to drop the ques quite abit and most of the time you can just walk in rogers stores and find one or two meanwhile there are people on here having to wait..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

etorre
I Plan to Stick Around

Hello Meowmix,   i have a pending activation on my iphone 6 plus 128 gig,  it's just really frustrating because on oct 4th, the activation was in progress and then i get a pending activation status on oct 8, so i call rogers business and they said that my shipping address was entered wrong, so yeah i corrected it with them but up till now its still pending activation.  here is the status history:

In progress(Pre Fulfillment) In progress(Pre Fulfillment) 10/3/2014 4:17:10 PM
In progress(Pre Fulfillment) In progress(Pre Fulfillment) 10/4/2014 11:36:23 AM
ISG In progress(Pre Fulfillment) In progress 10/4/2014 2:12:57 PM
ISG In progress In progress 10/4/2014 2:18:51 PM
In progress In progress 10/4/2014 2:20:11 PM
In progress In progress 10/4/2014 2:20:12 PM
In progress Order In Progress (Activation) 10/4/2014 2:21:07 PM
Order In Progress (Activation) Pending Activations 10/8/2014 4:18:00 PM
Pending Activations Pending Activations 10/8/2014 4:34:56 PM
Pending Activations Pending Activations 10/8/2014 8:04:19 PM
Pending Activations Pending Activations 10/8/2014 8:05:44 PM
Pending Activations Pending Activations 10/8/2014 8:05:45 PM  

It's odd because i have an iphone 6 plus 128 in gold reserved for my wife under the business reservations and rogers reserved her phone i believe on oct 6 and now her status is "finalization" ,,   do you think my status will change tomorrow as the long weekend is over?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

etorre
I Plan to Stick Around

meowmix,  correction to the above post, rogers received my wife's iphone 6 on oct 8, not oct 6, and on oct 10 it was in the "finalization" stage.   i'm just wondering if rogers totally forgot about my phone. i'm hoping they can ship both phones at the same time.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jasoncarvalho1

Most of the times the devices u see at the Rogers stores could be either in store transfers, customers not wanting them as they got it from another source as we have seen many do in here. I do agree tho

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello etorre

Your status should honestly change this week and be shipped out

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

Neat apps for those with the iPhone 6 (NOT 6 Plus), or iPhone 5/5s ...

 

https://itunes.apple.com/app/id922304974

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hellp SpeedyC

Oh very nice 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

If the following article is correct, i'm hoping Apple received a shipment of iPhone 6 Plus last week:

http://www.iphoneincanada.ca/news/apple-said-to-receive-500000-iphone-6-plus-units-on-october-8/

 

Hopefully some will filter their way to Rogers by this week.

 

I've been #3 for a iPhone 6 Plus 64gb Silver since Sept. 25 ...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

krida51
I Plan to Stick Around

I am now a month and 2 days waiting patiently for my  SG 64GB iPhone 6+ and I am 102 and still "open"

Its kind of disheartening.