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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

fchen
I'm Here A Lot

My changed to "Order In Progress (Activation)". What does this means?

 

Thanks,

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello fchen

That means they are activating your device

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Martinhouse
I Plan to Stick Around
Both 128GB SG 6+ I appreciate it though!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

skateboardp86
I'm Here A Lot

Went from 78 to 80. (Corporate plan 6+ gold 128gb)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

etorre
I Plan to Stick Around

hi meowmix,

    my status was changed to order in progress(activation) on oct 4 at 221pm.   i figured it would change today to "shipped"  but it hasn't.  do you think my phone will ship this week?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jakcyuan
I Plan to Stick Around

 hi i get the email. and the email tell me the phone derlivey at friday . today i go to the rogers store tell i can not pick up at today . so torrmow i go to the store .thanks god finally i will get my phone 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello etorre

It should ship out sometime this week.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dyousse
I've Been Here Awhile

I'm a new consumer, switching to rogers, reserved the 6 in 64gb SG on sept 14, started at 68 and went into "In Progress" on Sept 25...haven't heard a thing since and rogers keeps telling me theres no way to track it or find anything out for me and the location I'm getting it shipped to hasn't received it.

 

I don't think I get a text because I'm a new customer and don't have an account yet, when should I expect to get it if its already been more than a week in progress? (shipping to an authorized dealer)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello dyousse

You should be getting it sometime this week hopefully. You can call the store & see. Read my first post about the authorized dealers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dyousse
I've Been Here Awhile
All the store says is if I haven't received the UPS email then they can't help me, and reading that the system gets stuck on "In Progress" isn't very comforting. I have to send it to this authorized dealer because they have the special government bundle plan I'm getting and I don't have the EPP code

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

salamander98
I Plan to Stick Around

Mines been sitting at activation since Friday. How long does it take to activate a phone and stick it in a box and ship it? Stupid Rogers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

big_nono
I Plan to Stick Around

Another night with no sucess getting my phone from apple's  iphone resevations 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

acerdacer
I Plan to Stick Around

Yup same... 2nd night in a row. Was refreshing like crazy. Im almost certain that Apple just didnt restock the one I want ( 6 16gb Gold ) at either Yorkdale or Eaton.. because the other colours were available. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jtlemiski
I've Been Around

Ordered my iPhone 6 Gold 64gb on September 15th. Started at 1998 in line. It's not October 6th and I am at 998. At this rate, I should have the phone by the New Year.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

printer37101112
I Plan to Stick Around
Hi meow,

U said there was a shipment but there's no movement at all. U heard anything from your source?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

big_nono
I Plan to Stick Around

acerdacer

 

Seems like there getting more stock in. I have a good feeling tonight will be the night!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kingfisher09
I've Been Around

Hi There,

 

I am an existing Rogers Wireless and reserved my iPhone 6+ on the very day reservation began picking the option of existing customer wishing to add a new line.

 

My status changed to 'In Progress" on Friday Sept 26th and I got a call from the store on Friday Oct 03rd that my device has arrived and I should come pick it up. I went to the store, activated my new line and picked up the device on Oct 03rd itself.

 

However my status is still stuck as 'In Progress'. Note that during this entire process the only email I received was the original email confirming reservation and nothing else since then. I did not receive any emails when my status changed nor did I receive any email with the UPS tracking number once device was shipped.

 

It is day 4 today since I got my device. I am wondering that since the system thinks it is still in progress when will I get the $40 credited back to my Visa as the Rogers FAQ's states that if an existing Rogers customer is activating a new line then on receiving the device and activating the new line the $40 would be credited back to the credit card.

 

Also any idea how long it will be before the Rogers First Rewards gets updated with the 2500 points as per promotion of giving customers 2500 points on activating a new iPhone with Rogers.

 

Thank you.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

bprettie02
I Plan to Stick Around
Does anyone know if the iPhone 6+ is actually getting delivered or are people just cancelling there reservations ?
I'm reservation number is going down but Im wondering if it is because people are fed up with the system.
I contacted Apple about a I home 6+ 64gb and it could be delivered on Nov 5th. I hope Rogers can get my phone to me faster then that since I reserved it on Sept 12th.
Fingers Crossed

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jkanaris
I Plan to Stick Around

It's been said a gazillion times on here before but I feel a psychological need to say it again: Rogers' Reservation system is a complete farce. I reserved at around 5:00 am on launch day and locked in at 858 (!!!). I've been sitting at 56 Open for the past week. I know many of you have worse stories. Anyway, I called my Rogers boutique today and they told me that they've only received 2 iPhone 6+'s since launch day. Fair enough. But then I was told that one was for a reserve and the other was for a ... (wait for it!) walk-in customer! Seriously?! In any case, this is the last time I'm buying into this fiasco. Sure, once I get the device I'll feel better but I certainly won't forget! Last time Rogers. Promise.  

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JS77
I Plan to Stick Around

If more people took the same position, maybe Rogers would listen.....but I doubt it......sigh.....

 

Was at #46 on 9/12, #8 after launch and have been "in progress" ever since.

 

Rogers can blame Apple all it wants for the supply issues.  But, it is not Apple's fault that Rogers cannot be bothered to communicate with its own customers.

 

Surely, it is aware of this forum and what people are saying

 

 

_______________________________________________________________

@jkanaris

It's been said a gazillion times on here before but I feel a psychological need to say it again: Rogers' Reservation system is a complete farce. I reserved at around 5:00 am on launch day and locked in at 858 (!!!). I've been sitting at 56 Open for the past week. I know many of you have worse stories. Anyway, I called my Rogers boutique today and they told me that they've only received 2 iPhone 6+'s since launch day. Fair enough. But then I was told that one was for a reserve and the other was for a ... (wait for it!) walk-in customer! WTFrig??!! Seriously?! In any case, this is the last time I'm buying into this fiasco. Sure, once I get the device I'll feel better but I certainly won't forget! Last time Rogers. Promise.  

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jkanaris
I Plan to Stick Around

@JS77 wrote:

If more people took the same position, maybe Rogers would listen.....but I doubt it......sigh.....

 

Was at #46 on 9/12, #8 after launch and have been "in progress" ever since.

 

Rogers can blame Apple all it wants for the supply issues.  But, it is not Apple's fault that Rogers cannot be bothered to communicate with its own customers.

 

Surely, it is aware of this forum and what people are saying

 

 _______________________________________________________________

 

Rogers is just passing the buck and providing their sales personnel with automated-type of apologetic responses, if that. Sorry Rogers. Fail.