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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Orevarc
I've Been Here Awhile

So my order status changed last week to In Progress for a 64GB 6 and hasn't changed yet. I've recieved 0 emails from Rogers about the change to my order status or why it is apparently taking over a week to ship to my pickup location. This is pretty ridiculous.

 

I was going to cancel my reservation last week and go to an Apple store to purchase the model I wanted but because of this status change, Rogers made it impossible for me to cancel my reservation. For a company who "specializes" in telecommuncations, it's rather shocking to see such a lack of communication above this issue.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sweety1988
I Plan to Stick Around
kwalker,

did you get told by any rep so far that your plan will need to be changed once they process your hup?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

coldgreydawn
I've Been Here Awhile
Awesome, thanks so much!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

petrovtan
I'm Here A Lot

Does anybody want my reservation for an iphone plus 128GB, Silver? In Hamilton area. 

 

I got one from Apple on the 19th so don't need this one. You can even have the free bluetooth speaker (if they have any left)

 

PM me if you want it.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Audi23
I Plan to Stick Around
@meowmix

Currently #258 for 6+ SG. How long do you think it might be? I haven't moved more that 10 spots all week

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

1337Tac
I've Been Around

Just a reference for everyone who still waiting for the iphone 6 plus. I'm the 35th in the original list, my status changed to processing over a week ago and I'm still waiting for my 64GB iphone 6 plus. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

KittyKat43
I Plan to Stick Around
Anyone wants a gold iPhone 6 plus 64 gb at Oakville store it's there. I just declined it so they should have it in stock. Rogers plus store on third line.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello KittyKat43

Anyone that is going to go for ur device GO NOW as they will either buy it for give it to someone else lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

KittyKat43
I Plan to Stick Around
True. It's a hot item. Do u think they will be able to call them and tell them they are a rogers customer in reservation and to hold it.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Audi23
I Plan to Stick Around
Rogers should offer you a consulting job for all the work you do here. It seems that you know a lot more than they do.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello KittyKat43

You could BUT its up to them if they will sell it or not

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Audi23

Lol that is true its because i share info & try to help out & answers questions u guys have :). They are limited to say something or aren't allowed too.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

richelsd
I Plan to Stick Around

Last post I swear.....but it's funny.

 

 

Just got the email from Rogers that my phone has shipped which includes the tracking number.

 

P.S. I've had the phone since Tuesday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Audi23
I Plan to Stick Around
I meant ,Rogers should offer you a job meowmix.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello richelsd

Yeah the system now is sending out emails about it LOL. The system has its own issues :P.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Audi23
I Plan to Stick Around
Well meow mix have only moved up to 258!for 6+ 64gb. SG. In your expert opinion how long am looking at? At least my spigen case made it lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kwalker
I Plan to Stick Around

OMG just jumped from #111 to #9 in the queue for a gold iphone 6 16g.

 

Corporate account Vancouver, they must have got a big shipment in at Rogers, maybe only another week or so now?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hatebunny
I've Been Here Awhile

I just got my email about half an hour ago...

When I checked the tracking number, it said it had shipped FROM Toronto TO Calgary... but I'm in Toronto.

 

I'm going to call the store and see if they have it anyway, but that's mega confusing!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jammer005
I Plan to Stick Around

Side note: After receiving my shipping text earlier this week from Rogers and picking up my phone last night, today I finally  received an email confirmation that it is on its way with a tracking number that says it was delivered today . . . how crazy is that.

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Jampole

It truly seems the system has a huge issue which is causing this to happen. Honestly tho in the end everyone should be getting their phones!. They need to fix this issue & will bring it to their attention.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello kwalker

Yes indeed as the shipment that came in is going towards half for business / corporate accounts & regular reservations.