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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kwalker
I Plan to Stick Around
@sweet1988
When I ordered the phone thru my rep he said it was no problem keeping my existing plan as it had not yet expired still have another year on it

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

It was asix, but at that time Zero supply in any of the local Rogers stores. Directed to the online waiting room shuffle

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello pat1977777

It should ship out if not tonight then tomorrow

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I was told that my plan "was not compatible" with the new phone

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

asansoya
I Plan to Stick Around

@Meowmix wrote:
Hello pat1977777

It should ship out if not tonight then tomorrow

Hi Meowmix,

 

I was 439 on consumer from Sept 12, down almost 200 spots on launch day, and slowly to just under 200 after cancellations, and In progress last Thursday. No text/call, or anything else. Any idea when mine might show up? Should I bother calling the store?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello docrjm


What plan u got?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

When did your status change to in progress? Where are you located?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Ive had it for about 30months, was originally an adjusted my5 plan. I will see an increase in costs. Find it odd that Visual Voicemail is still charged as an extra, its Data. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

hansonxi
I Plan to Stick Around

I hvae been stuck like this since THURSDAY SEPTEMER 25.

what is going on!??

 

iPhone 6 Plus 16GB Space Grey 6+ 16GB Space Grey

     
Status:      IN PROGRESS
 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello asansoya

Hmm try and call the store and see if they have it

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@meowmix

 

Further to your feedback 2 days ago, that evening you said it would ship, and believe it or not, I received 2 text messages from Rogers that my device indeed shipped.

 

I waited 2 days for the tracking email and my status remained "IN PROGRESS"

 

I just got a call from my rogers store informing me the device has been received.!

 

Still yet to receive tracking email and status still "IN PROGRESS"

 

SO you were dead on with your timing, the Rogers system is just a big mess however.

 

My ROgers store has no cases however for the 6+ ,  so I will have to get one at the apple store.

 

Thanks for the info.  Hoping everyone receives their device soon.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Zeppy27

Glad to hear it shopped! Yeah barely any store has cases for the 6+. I was lucky and ordered one before hand and have it.

No need to thank me! Just helping out 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@meawmix

 

What would you recommend as "best case"

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Zappy27


I would say Spigen cases. They are amazingly build

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

printer37101112
I Plan to Stick Around

Hi Meow...any news from your source regarding shipments???...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello printer37102112

He did say they are hoping on tonight shipment or tomorrow to get something from Apple.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

method17
I've Been Around

Has anyone had any luck with upgrading to iphone6+ in store (apple store, bestbuy mobile, rogers store) under a corporate account?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I am #13, showing "InProgress" and have been for almost 2 weeks.

Received a txt stating it was shipped last week. No Email, no information

No update on Rogers.com either. Called the store and still nothing.

This registration system is definitely flawed.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello raymanthewolf

Hmm yours should have been shipped out unless it ships out tonight. I would call back tomorrow at the store.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

BrandonHolmes9
I'm Here A Lot
Got the text last night and the call while I was writing a midterm! My phone is in store and waiting to be picked up! Seems that In Progress indicates a wait of about a week and a text usually means within 24 hours, at least from what I'm seeing!

iPhone 6 64 Space Grey for those wondering.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello BrandonHolmes9

Good to see u will get it!!. It seems so:)