09-09-2014
01:41 PM
- last edited on
03-26-2015
12:48 PM
by
RogersCassandra
Hello Everyone!
Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!
1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus 16GB, 64G,128GB " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .
- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.
2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.
3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.
For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ
4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.
Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.
Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or sometime before Friday!!!
Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.
Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.
Thank you!
***Edited Labels.***
09-30-2014 10:45 PM - edited 09-30-2014 10:46 PM
09-30-2014 10:54 PM
thanks meowmix,
How can you check what your reservation # is?
09-30-2014 11:05 PM
@bottleflipper wrote:
Just got this
Congratulations! Your Rogers reserved device has been shipped. Please check your email for shipping details.
Félicitations! L'appareil Rogers que vous avez réservé fut expédié. Pour les détails de livraison, prière de vérifier vos courriels.
Will update when I get the email
Awww c'mon! I went "in progress" before you did! LOL
Maybe leftcoast getting snubbed?
09-30-2014 11:12 PM
Halifax just got a whole bunch of 6 plus's after midnight hit there.
Maybe we'll get lucky and more will be available in other provinces too. Take a look http://tieulie.com/preview/iphone6/
09-30-2014 11:43 PM
meowmix, the reason why i need it now is because this is costing me money...i am loosing offers for my 5S, so it just sucks that I still havent gotten it and I had the chance to a week ago almost 😞
09-30-2014 11:58 PM
Hi, how do I see my reservation number? I go on my rogers.com, and I don't see anything.... thanks
10-01-2014 12:01 AM
@Doug1234
Were you successful reserving a phone at Mapleview? I didn't see a single 64 GB iPhone 6+ show up.
10-01-2014 12:08 AM
@omro
yes i went with the 6+ 16gb it was the only one available, would rather a 64gb but oh well
10-01-2014 12:12 AM
itisme
me and you both. I've asked a couple times, no luck with an answer
10-01-2014 12:24 AM
10-01-2014 12:25 AM
10-01-2014 12:30 AM
@Doug1234
Congrats on your successful reservation.
I decided to pay extra (a few months of belt tightening ahead) to get the 128gb 6+, since the 64gb was unavailable. The 128gb 6+ claims to only have a 114gb capacity, however having just thrown all my apps and music and a good selection of podcasts at it, I still have 76gb free. I don't need this level of storage by any means.
However, I've had 16gb for years on on my 5 and having had 32gb on my 4, it really felt restrictive. I have the US and Canada TomTom app and that beast ate up 1.6gb all by itself, so that's more than 10% of my capacity gone.
So, I hope that doesn't bite you. Depends on your quantity of apps and storage needs.
That said, the 6+ is pretty gorgeous.
10-01-2014 12:33 AM - edited 10-01-2014 12:34 AM
@itisme @MattyMac17
Are you a business or consumer customer.
When I was consumer you'd go to My Rogers and it would be in the Products and Services tab somewhere. I can't tell you exactly, as my consumer account is closed.
10-01-2014 12:39 AM
10-01-2014 12:39 AM
@ormo
I am a new business account. I have been in progress since at least yesterday (I realize in progress can mean a week away) I just dont see any indication or number relating to my reservation.
10-01-2014 12:42 AM
@ ormo
I may be a regular customer actually, mine is getting delivered to a rogers authorized location to set up the business account.... so i think im a regular customer as of now..?
10-01-2014 12:43 AM - edited 10-01-2014 12:44 AM
@MattyMac17
The link is
https://reservebusinessdevice.ca/SignIn.aspx
Once you sign in you should see an order queue / order list and on the left side of the grid is your order number which you can click.
Once you see your order you scroll down to a box labelled Reservations.
Mine reads:
Reservation Spot #514 out of 1087
If you're still consumer then my earlier post should help a little.
10-01-2014 12:46 AM
10-01-2014 12:51 AM
@ormo
I basically just have an online profile and not an official account at this point, which doesnt seem to work on the business reservation page. any other ideas?
10-01-2014 01:25 AM
@MattyMac17
To be honest, no I'm out of ideas.
I just went to the pages I recommended back when I was a consumer and then later a business client.
The reservation page for business doesn't use your rogers username and password, they use your reservation email and a password that gets sent to you, which you can change.
10-01-2014 03:31 AM