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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

bethto
I Plan to Stick Around

@pcouture1

 

Log in and then use this link:

 

http://www.rogers.com/web/link/DeviceReservation?forwardTo=nrsRegisteredCustomer

 

Works for me, and if I just go to the reserve page there is nothing, like you.

 

Good luck! 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

When I go to that link it brings me to the page reserve another device. Should I try reserving another one to see if it lets me since we're only allowed 1 device?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SlyM
I Plan to Stick Around

Metrotown Apple Store (Burnaby BC) has had a 16GB 6+ space grey available for a little while in case someone wants to grab it. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

if you have multiple phone #'s on the same account make sure you first select your phone # in the dropdown menu that you reserved the device on before clicking the red device reservation button.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Firstlight
I Plan to Stick Around

My iPgone Plus 64GB SPace Grey has apparently shipped, got the text just under 2 hours ago. No shipping details in my e-mail yet.

 

Mine is being shipping to an authorized dealer so it will take longer for me. I want to track it to their warehouse though, since the store it's going to has a bad reputation of being sketchy... which I have already notified Roger's of. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

hmed
I've Been Here Awhile

Sure hope it ships tonight as I'm getting close to my trip.  And then I'll lose my reservation after 7 days of it sitting at the store.  Here's hoping good news is on it's way.  

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I'm pretty sure all devices get shipped to an authorized Rogers dealer and not your own address. You should have gotten the option to choose which dealer in your area when you were reserving the phone.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello richelsd


That's good. I told u guys it would ship today :).

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Firstlight
I Plan to Stick Around

Not all go to an authorized dealer. I would have chosen a Roger's Plus store... but the closest one is about 2 hours away from me. I only had the option of the one authorized dealer. SO it will be shipped to their warehouse and then I'll lose tacking info on it... and have to wait which shouldn't be longer then 2 - 3 business days for it to go from the warehouse of the authorized dealer to the store. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Firstlight

As explained in my first most on this thread, the authorized dealers won't get them tomorrow unless they go straight there. Most authorized dealers have different warehouses which the phones go to after they ship. U won't be able to track them after until the store calls u

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

How do I check what my reservation no. is?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

GSamp
I Plan to Stick Around

Hey meowmix... like rishelsd I have been IN PROGRESS since last Thursday but havent changed to the SHIPPED status yet (I am in Kingston ON) any idea as to when they will ship? 

 

What is the likelihood I get my phone this week, the anticipation is killing me..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello GSAMP

Yours should be shipped out tonight. U won't get a email the same time others will. They started shipping them out today.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gear1975
I Plan to Stick Around

Hi Meowmix,

 

I've been like many on this forum (giant) thread and am a corporate account holder. Our firm reserved three (3)   iPhone 6 Plus SG 64 GB models on Sept 12.

 

We're currently in position 185-188 of 1085, and it hasn't moved much in the last week.

 

Any ideas on status, or timing?

 

Thanks so much. We should show the same patience as you do in fielding all these inquiries! 

 

Cheers!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello gear1975

Hmm tough to say but maybe a month or so as it seems Apple still hasn't made enough and Rogers is slowly giving business customers the devices like always.

No need to thank me! Just trying to help out and give answers when needed!.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gear1975
I Plan to Stick Around

@Meowmix

 

Wow. That's a shame. Do you think that if there's inventory at local Rogers locations, or at my local Apple Store, they can fulfill the Corporate order, or can we only do the hardware upgrade thru the reservation service?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

t00lz
I Plan to Stick Around

I ended up cancelling my Rogers reservation and reserved and picked up yesterday right from Apple's store.

 

If you dont like manually refreshing pinapplenetwork I build a tool that I thought made it easier. Give it a try if you want... I used it to score mine right at midnight. 

 

http://tieulie.com/preview/iphone6/

 

Good Luck!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello gear1975


Most carrier stores don't have the devices in Stock unless they have a limited stock from people returning them or them notupicking them up.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around

Meowmix, hello again! 

 

I read a few pages back that you were finding the buttons a bit hard to press on your Spigen Neo Hybrid. I just received mine today. Did you install the little "Button Stabilizer" stickers that they included in the package? Those little things solve the problem completely, and it's a breeze to press any of the buttons on my iPhone 6+ now. 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Kbffs

Yes indeed I did that after lol. I noticed after it was working smoothly!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattc1989
I Plan to Stick Around
@meowmix what can i do if it doesnt ship tonight?? is it possible to escalate?