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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

delta14
I've Been Here Awhile

Waiting for two iPhone 6 Silver 64GB # 171 and 176 on the business reservation system, reserved on the 12th.  Have barely moved since then.  Any idea when I should expect to see these phones?

 

I was able to reserve devices through apple today, but rogers said I won't be able to uprade via Apple, is there any way around this? If not, there will be 2 more devices available at Mapleview tonight.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around
@Delta14

I'll be at Mapleview at 7. What are you ordering?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Slam1967
I Plan to Stick Around

 

The waiting does (stuck on In Progress since Thurs) suck and the process with Rogers horrible.  Not sure if any better elsewhere, but I'm not willing to drive 1+ hours for a phone to get it earlier.   I got my case and upgraded my plan, so when it does eventually arrive it should be processed smoothly.

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

delta14
I've Been Here Awhile

2 64GB iphone 6 Silver on reserve at Mapleview.  @omro Do you know how any way to get devices through apple on business accounts?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around
@delta14

Read back, I've posted my discussions

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattc1989
I Plan to Stick Around
Day 5 - still in progress 😞 seriously rogers JUST PUT MY PHONE IN A BOX AND SEND IT !!!! WHAT ARE YOU WAITING FOR?!? At this point I don't even care about some cheap speaker bonus >.< I need my phone!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattc1989
I Plan to Stick Around

This is litterally costing me money - by waiting >.< Im loosing amazing offers on my phone because this is taking so long..... UGHHHHHHHH

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pcouture1
I'm Here A Lot

Where do I find my reservation page? This is the first time I've ever registered through Rogers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

delta14
I've Been Here Awhile

@omro

 

I won't be able to switch the SIM cards out since I am currently using an iPhone 4 and it uses a different sim card.  Guess I'm probably out of luck..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wliang983
I've Been Here Awhile
@jimedwards81
@djrags

Just saying, I reserved 6+ 128 silver and 6+ 128 gold from bestbuy @ stc before release.
Sales told me I am the first in que. Almost 2 weeks now. They told me they haven't got any 6+ since day one

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SlyM
I Plan to Stick Around

@richelsd wrote:

Just got the text from Rogers saying iphone 6+ 64 SG has been shipped.

 

Closer to yelling at someone. 

 

Hardly even excited after going through this process.


When did you go to "in progress"? Just curious, since I've been "in progress" since Thursday AM. Thx.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

richelsd
I Plan to Stick Around

SlyM,

 

I went in progress last Thursday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around
@mattc1989 how so?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wliang983
I've Been Here Awhile
I hope that's means a bunch shipped out and we will all start getting text

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

richelsd
I Plan to Stick Around

Text says:

 

Congratulations! Your Rogers reserved device has been shipped. Please check your email for shipping details. 

 

Then the same thing in French.

 

I replied back "About Time."

 

Have checked email, nothing yet.  Nice system ya got going there guys.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SlyM
I Plan to Stick Around

@richelsd wrote:

Text says:

 

Congratulations! Your Rogers reserved device has been shipped. Please check your email for shipping details. 

 

Then the same thing in French.

 

I replied back "About Time."

 

Have checked email, nothing yet.  Nice system ya got going there guys.


Thanks for the update - as someone else said, hopefully that means they're starting to ship all the in progress ones from last week. LOL'ing at your reply text.  Smiley Very Happy  (Gotta laugh at the nonsense.)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pcouture1
I'm Here A Lot

Anyone? I'm trying to find where mine would say "In Progress" or "Open" but I can't find it. I didn't receive an email with confirmation or anything though it did tell me I was number 210 when I placed my order.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Cdr
I Plan to Stick Around
If you reserved as a regular account (not business) you log into my rogers, then products and services, device reservation and your status should come up! Hope this helps!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pcouture1
I'm Here A Lot

Yeah nothing comes up when I go there, it puts me to the screen to reserve another device even though I already did it. Does this mean it didn't go through fully?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Nyser
I've Been Around
@pcouture1 Click reserve/reserve to upgrade as if you are going to reserve a new device and it should show you your current reservation.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Yeah nothing under there, that's not good..

 

Thanks though