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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

6Plusless
I've Been Here Awhile
In have been in progress for 1.5 weeks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around
@6Plusless are you pre-fulfillment or just in progress?

Which model?

Business or consumer?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor
Just curious.

Anyone waiting on a iPhone 6 Plus 64gb Silver?

What's your position in line, and has it dropped since Friday?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jakcyuqn

I am sure it will ship out tonight or tomorrow night. U will get it by mid week

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@SpeedyC

I'm waiting for my iPhone 6+ silver, 64GB. I was 115 before Friday and moved to 43, open.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Cdr
I Plan to Stick Around
Hey speedyC - I am waiting for this phone! Reserved on pre order day at 6am as spot 238. Went down to 70 by last Wednesday and to In progress last Thursday but no change to 'shipped' yet. Fingers crossed!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

@jjohnseger and @Cdr

That is odd.

@johnseger and I still have a status of Open, even though @johnseger is in spot 46 and I'm at position 3.

 

Meanwhile @cdr is In Progress, though he was last at spot 70, higher than the 2 of us (not that I'm bitter or anything Smiley Tongue).

 

I wonder how Rogers decides the Priority?

 

Apparenty not first come first serve (meaning the Reservation number is not reliable)?

 

I am a Home Customer, upgrading from a previous phone ...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

msvandenberk
I Plan to Stick Around

I went to "In Progress" from position 3 "Open" Sunday morning for a 6+ 16gb SG.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I went to in progress from position 162 this Sunday (28 september) morning. Hopefully it ships out this week, fingers crossed

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around
Business queue, 64gb Grey 6+ went from 540 to 531 over the course of the weekend. Probably from people getting fed up and getting their phones elsewhere, more than Rogers actually prioritizing some phones to business customers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

1261861551
I've Been Here Awhile

Is there any way for me to check my order status? Everyone seems to have a reservation number. I am new to Rogers, so I do not have an account number or a cellphone number yet. All I have is an email saying that my order is on hold because the iPhone 6+ that I want is on hold. I am ordering for a business account, if it matters. 

 

Thanks!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattc1989
I Plan to Stick Around
there is a link two pages back or so.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Simonlh
I'm Here A Lot

I have been #1 on the Business queue since the release.  I ordered an Iphone 6 PLUS 64 GB, SG.  It still says in progress (pre-fulfillment).   I know that thousands of Rogers customers have gotten their phones.  This is quite depressing!  I have sent an email complaint to business services...perhaps they'll notice we exist soon!  #1 out of 1065 in the queue!  This is ridiculous!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around

@Simonlh

I feel your pain, I know consumer customers who have their identical phones, so it's clearly a priority given to consumer over business. You should have gotten your phone by now.

 

My status just went down from 531 to 530 so I doubt that means your phone moved up a notch towards being sent.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

brian_90
I Plan to Stick Around
@Simonlh

I feel your pain as well. I have been #14 since September 12th at 9.30AM for my iphone 6+ 16gb SG and nothing moved. It looks like they forgot about their business clients! I am very very upset. Not the kind of customer service I expect from a big company like Rogers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wpd
I Plan to Stick Around

I have a 6Plus 64GB SG that should be arriving this week from Reservation ( in Progress right now ). Kitchener area. I've decided that I do not want it. Willing to have someone take it in my place when it arrives if Rogers will allow.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around
@wpd what number in the reservation queue were you originally?

if the above stories of wpd and simonlh don't show the bias towards the consumer side, I don't know what does!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jorjel
I Plan to Stick Around

Bought my 6 plus last Thursday from Apple, but I find it too big for my daily use.

If someone from Montreal wants it, let me know..64Gb Space Grey. It comes with leather case and film protector.

I still have plenty time to return it to apple, but seen that stocks are so low, maybe someone cannot wait 🙂

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Scrabbnut
I Plan to Stick Around
I am patiently awaiting my 6+ 64 GB IPhone, but am positioned at 1814 in line. My new plan is extremely good, which is the reason why I am waiting until 2020 to get my new phablet.😝
Does anyone make a guess as to when I'll get phone? By reading some of the other posts, it doesn't look like it will be anytime soon.😔

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kortasc
I Plan to Stick Around
Has anyone that went to in progress on thursday to sunday morning get shipped yet, i have a feeling they are gonna push out a big wave at once.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wpd
I Plan to Stick Around

OMRO

 

I have been on reservation from pre-launch day 12 Sep. Was number 721.