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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Scbasset
I Plan to Stick Around
Fair enough but why do all the Rogers employees give ridiculous answers and no trade ins? Not to mention being 7 in line and no phone over a week after launch. Why don't you ship to corporate customers!!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattc1989
I Plan to Stick Around
are JETech cases any good?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Scbasset


Honestly each store and every rep will give u a different answer. I know all carriers do this. Rogers does trade ins if u have a old drvif the and want to trade it for credit. As for the phone. As i said in my first post business customers have a different system so they get their phones later. I have seen a few business accounts have their phones shipped out which started this week.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello mattc1989

Hmm i used to use that for my Note 3 but was bulky

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SinginSmythe
I Plan to Stick Around

IN Progress +64G Gold (Sunday)

I wonder how long the shopping process will take

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Scbasset

No that is good that u are offering advice and telling people that they can find the same phone via Apple or somewhere else like many of us have. Rogers seems to have left out the business accounts on every reservation device i have seen. Its not just they iPhones.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello SinginSmythe

Yours should ship out Monday or Tuesday at most.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

hmed
I've Been Here Awhile

Quite the thead and I'm sure this is mentioned.

 

If it ships Mon/Tues, how long before it gets to my store.  (I'm in Winnipeg).

 

Also, how long does my store hold my phone for me.  I may be away for an extended period.

 

Thanks.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jw67
I Plan to Stick Around
just dropped another 200+ spots again,
iPhone 6+ 64GB Gold
Positions originally 900 > 500 > 214 Open right now, no luck with apple reservation but still trying tho

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello hmed

You will get it the next day it ships out. They send you via express but show u it's regular shipping. They do that alot.

The store will hold the device for 7 days. After that they can legally sell the device to someone else. U can make alternative plans to pick it up

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tecnobrat
I Plan to Stick Around
I am personally angry at Apple right now. Who i believe deserves a lot of blame.

Rogers doesn't control production. Apple does.
Rogers doesn't control distribution. Apple does.

Its appalling that Apple is sending phones to their stores using their reservation system the way they are. Their distribution chains (Rogers) had THOUSANDS of PREORDERS. They should be fulfilling those first!

Rogers is receiving a lot of the bad press around this, which I do not believe is fair at all. People keep saying that Rogers' communication about this is bad, thats because Apple isn't telling them anything. They don't know how many phones they are going to receive until they get them.

Anyways, just my 2c.
-----------------------------------------------------------------------------------------
Over the years I've owned a iPhone 3g, 4, 5, 6+, 7.... waiting on my iPhone X 256GB Silver.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tecnobrat
I Plan to Stick Around
And as I said this, my girlfriend's Phone 6 64GB Silver just went from ~650 to in progress.

Mine is still sitting at 76.
-----------------------------------------------------------------------------------------
Over the years I've owned a iPhone 3g, 4, 5, 6+, 7.... waiting on my iPhone X 256GB Silver.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello technobrat


Thank you. I agree with u 100% on that. This is what i have been saying for a while u. I only blame Rogers for not saying anything but they can only do so much if Apple isn't allowing them to say much or what is going on.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around
I blame Rogers more than Apple. Rogers should be communicating with their customers and especially their business customers deserve an explanation as to why their reservations aren't moving and the consumer ones are.

Anyone in the consumer queue on this forum who reserved a space grey 64gb 6+ on the 16th got their phone?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello omro

Rogers should be blamed for the business reservations that I agree my self on because they have left them in the dark and waiting around. It's pretty shameful on their part. In the end, the blame goes on both.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Doug1234
I Plan to Stick Around
I agree, pretty ridiculous they haven't been doing anything for business consumers I only went down #64-#60 last week and when I reserved on sept 12 I was #81 that's only 20 phones. hopefully this week I'll have some luck and it will get shipped out!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Doug1234

Hopefully they start moving the business customers and shipping their phones out!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Doug1234
I Plan to Stick Around
Yes hopefully! Also a question about apple care, since it's getting shipped to my house I won't get to add it on, Can I go to the Apple Store when it comes in and buy apple care?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Doug1234

Yes u can! You have 60 days from the purchase date of the device to add Apple Care 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around

Sounds like a lot of you silver and gold 6+ people are moving on to In Progress today (surprised they're working on Sunday).  Space Grey is pretty still from yesterday.  I'm still 54 Open for a 128 GB.  Maybe tomorrow or Tuesday...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello writegal


They might have just been working for a few hours on satuday. They are open Saturday for a few hours but Sunday closed