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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I agree on that point.. i think that NO walk ins should be filled till pre orders are done.

 

Not sure if this is just a ROGERS thing or a general thing, as i have heard the same from bell in the past (maybe apple says then need to do a small %?)

 

That certain versions of the device were not filled either... is not necessarily rogers fault either.
Rogers is limited by the stock that APPLE gives them.
WIth the ... 5s... rogers got pretty much NONE of the gold from apple.  ALOT of poeple wanted it, and were upset.
If its a stock issue, that none are available period for rogers to get, that is out of their control.
(and doesnt help, that rogers doesnt have their final numbers, on what they get.. till the day BEFORE at the earliest.. so not like they could say only the first X many will get right away)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

aubreyaablyth
I Plan to Stick Around

i wonder what the CEO IS DOING ABOUT ALL OF THIS?? he or she needs to start canning some people.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Gdkitty


That is correct on what you said. Apple controls the amount the carriers get and what they get . Rogers doesn't know until the devices ship to the wearhouse

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

204a
I've Been Around

So.. I preordered on the Rogers Reservation system and stayed up for it on September 12th. I was number 52 on the reservation list for the iPhone 64GB GOLD.  

 

I received an email from Rogers on the 19th (release day) saying my phone was being shipped.. so I knew I wasn't getting it that day.  But the tracking number they gave me says my phone was shipped to Saskatoon, SK... when I live in Winnipeg, MB. 

 

I called my local store I chose to pick my phone up at, and they don't have my phone either.

 

I've talked to a few Rogers customer service reps and one said it was probably just a mistake on the UPS site, the other said he wasn't sure what was wrong but to just wait it out. And apparently no one knows whats wrong because they can't even see the reservation or where it was delivered to in Saskatoon.

 

Anyone else having this problem???

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lopes66
I Plan to Stick Around
Has anyone's iphone 6+ 64gb gold shipped yet? Mines been in progress since Thursday night!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello aubreyaablyth

Nothing will happen to them unfortunately

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Matty2838
I Plan to Stick Around
Meow mix,

What do you think my chances of getting my phone this week is. I was 193 for the 6+ 64gb in silver. Now I am 51. Do you think I will get it this week. Rogers must get at least some 6+ this week right?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

MattAlex151
I Plan to Stick Around

Reserved and picked up at DIX30 today, a bit out of the way but now I have my 6+ 64GB Space Gray. Good luck to all of you and to those above #140, enjoy being one spot closer!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Deol1989
I Plan to Stick Around
I reserved my iphone 6+ 128gb sg at 5pm at apple sq1 and walked out of sq1 at 6:30pm with the phone.. My advice to everyone is don't rely on rogers reservation system and just go and get it yourself

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
Lopes66,

I'm in the same boat as you, still in progress for the same model as you.

I was originally #7. What about you?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kortasc
I Plan to Stick Around

heres to hoping masonville gets more phones tomorrow! looks like all east coast apple stores are done updating inventory for today.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

KittyKat43
I Plan to Stick Around
Was just reading the Rogers FB. According to Rogers this is the purpose of reserving a phone.... This is Rogers response to a lady who was asking what's the purpose of reserving a phone when people without reservations can just walk into the store and just pick one up.
Rogers Hi Natasha, some stores have devices in stock, but the Rogers Reservation System is to keep you from calling or visiting multiple stores that don't have stock.
-Chris
3 hours ago · Edited
So apparently it's not to reserve a phone to get before other people who walk into Rogers without lining up in this reservation line, it's to stop u from unnecessarily calling and going to their stores (taking up employees time) to check for a phone- which I should have just done- might have had better luck... If I had known this I would have just went straight through Apple instead!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Trissa
I Plan to Stick Around
I cancelled my reservation (iPhone 6+ 128gb SG #42) I hope that helps someone get the phone sooner!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

GOOD NEWS!  I understand Rogers is working earnestly to get their computer system restored and fulfill most of the outstanding reservations before the new iPhone 7 launches.  The new iPhone 7 is expected to be announced in a little less than a year, and is rumoured to be even thinner, with a faster processor, more pixels, and an improved camera.  (Valued Rogers customers will need to upgrade to a custom-tailored plan, and all normal activation and processing fees will apply).

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
Do those morons at the Rogers warehouse work on these orders at Night? I'm trying to guess at what time of day my status is gonna change from IN PROGRESS to Shipped (not a business account) since it's been in progress since thursday afternoon. OVER 4 DAYS NOW.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

salamander98
I Plan to Stick Around
I'm still waiting for my basic iphone 6 16gb space grey. In progress (pre fulfillment) since the 12th. Started off at 167 of 167
Now...... Reservation Spot #130 out of 1000

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

antunica
I Plan to Stick Around

Just cancelled my rogers reservation for SG 6+ 128GB #38.

Enjoy being one spot closer but I'd highly suggest just getting it through apple.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sargeYo
I Plan to Stick Around
Has anyone been able to do a corporate upgrade at the Apple Store?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattfca
I Plan to Stick Around

I wrote a script to alert me if there is an iphone+ near me.  Hopefully I can get one. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around
I went into a best buy mobile on Friday and picked one up no hassle at 6pm. I got fed up sitting at #45 since the day the reservation system opened.... At 3am. I am enjoying a iphone 6 as I type this. Never again. You have a better chance walkingn into a store then this crap. And what makes it worse is I was in OPEN status for the whole week! Spot #45!!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around
#45!!!!!!!!! Not 109 200 500 #45!!!