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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Alex_D
I Plan to Stick Around
Hello Meowmix,

What happens if I cant cancel my reserve in time? do i get charged the 40 dollars?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

DaveDemian
I Plan to Stick Around
Who thinks Rogers will get a shipment today still? I'm beginning to have doubts...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

AVIHANS
I've Been Here Awhile
I was #8 for 6+ 64gig. Got my phone today. I'm in BC

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dave222567
I Plan to Stick Around

anyone else having the same problem as me??

The phone has been delivered to the warehouse but is it gonna get shipped?

Which courier does Rogers use for shipping??? Do I even get a tracking for the status of my phones?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
Am here at the Apple Store patiently awaiting my turn to get my grubby hands on my shiny new big-screened toy! I hope everyone gets theirs very soon!

The ironic thing is, I can't even cancel my two existing Rogers reservations online. The one I made as a "new customer", I've been trying to cancel from day one, but was told that there's no way to do it other than rejecting it when it comes. And the one I reserved as an upgrade, I can't access it online because of the dumb website. If Rogers' reservation system was more efficient, some of you would be at least one or two spots up later this evening.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Alex_D

Yes you will get the $40 back. U will get it back no matter what. If u cancel it or it ships out u will get it back

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dave222567
I Plan to Stick Around

I just want to know what's happening.

My phone was scheduled to go to the store i wanted it to be on Saturday but fine it was rescheduled cuz of holiday.

FINE! I get that. This morning I received an email saying my phone has been delivered to Vancouver. Received by this person.

Now i want to know where my phone is. Can i be helped? 

 

Thanks!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello dave222567

Please ready my first post on the thread. I Made it clear many times including that post that this will happen if u pick a Rogers authorized store. Rogers uses UPS. Once it goes to that warehouse, u won't be able to track it. Only wait until they call u

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around

I was told today that each phone has a separate queue within each plan it is assigned to. 

 

That's scary, as I'm 571 on the business 85 plan for the 64gb Space Grey Plus. 

 

That means there's someone who is 571 on the business 70 plan for the same phone.

 

A way to give artificially low queue numbers.

 

I wonder if it's broken down by province too!?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jakers1975
I Plan to Stick Around
Avihans what colour did you get?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello omro

That's wrong. Each model, color and GB have their own lives. It's Canada wide not province wide

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kortasc
I Plan to Stick Around

16 gb Gold Iphone 6 at masonville... iphone 6 not 6+

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

doodads
I Plan to Stick Around
@ dave

I'll tell you the same thing I told everyone else (including myself) in this situation. I know it sucks but check the date in the shipment email you got where it says they're gonna give your phone to someone else. Because odds are you'll get it before then.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tecnobrat
I Plan to Stick Around
Meowmix isn't it model, color, GB and PLAN TYPE .. where PLAN TYPE is business or non-business?
-----------------------------------------------------------------------------------------
Over the years I've owned a iPhone 3g, 4, 5, 6+, 7.... waiting on my iPhone X 256GB Silver.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gulrez_zahid
I'm Here A Lot

Does Apple only update their stock once a day? is there still a possibility that Apple might update their stock once more before the end of the day today?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Deol1989
I Plan to Stick Around
Waiting in line at sq1, the reservation went through. I'll update everyone on whether I walk out with the 128gb 6+

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jkanaris
I Plan to Stick Around

Someone explain to me why Rogers is mocking me! It's not enough that when I see an inbox from Rogers about a device update my heart stops with anticipation. I also must read about the "great news" about being 537th (it's now 530th!) in line for my device! Seriously!?

 

------ Content of Rogers email -------------

 

ANTICIPATION LIKE NEVER BEFORE

 

Dear JIM, Great news! Your place in line is 537 for the iPhone 6 Plus 64GB Space Grey for your wireless number ----------. At your request, we are shipping the device to: Rogers Authorized Dealer Destination Mobile, 1 Place Ville-Marie Bureau 11108, Place Ville Marie, Montreal, QC H3B3Y1 When your new phone is ready, we will send you the UPS tracking number so you can follow it online. You will receive a call when your phone is ready to be picked up in store.

 

------------------------------------------------------

 

This is like saying: "Congratulations, Jim! You only have to wait a few more weeks before getting your device! Isn't that great news?!" Blah! You'd think Rogers would practice a little more discretion with these kinds of updates. Surely they have to rethink their strategy here. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jillzzzy
I Plan to Stick Around
I work in a factory all day and have no access to my phone to check the apple reserve site. I'm half tempted to give someone my info so they can reserve me one. Im #71 for a silver 128 gig but have barely moved except for a few cancellations. It sucks. I already sold my old 5S so presently don't have a phone at all just my iPad. So frustrating!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jdamant
I've Been Here Awhile

Roger completely screwed this up. Preordered early went to the store Friday and no phones. They had 4 (already sold) for non preorders. What is the point to preorder if non preorder get the phones first. So I wait till Monday see the tracking has been delivered. Go to the store but it was only delivered to the warehouse.
I now going on a work trip without my phone. Looks like you just lost my business. Canceling as soon as I get back. Way to screw everyone rogers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I hear ya ... I just got an email from them too... and I'm 3266 in line!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dennis1967
I Plan to Stick Around

@