Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

[Meowmix]

Hello Everyone!

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

Thank you!

***Edited Labels.***

[DaveDemian]

Any one going into in progress yet today?

I've moved up to 51 via a cancellation I assume.

iPhone 6 Plus 128GB Space Grey

[debomatic]

Hey Technobrat and Jay,

Thanks Technobrat..both links still send me to a NEW reservation.

[tecnobrat]

debomatic, thats amazing 😞 (sarcasm)

I tried!

[mattc1989]

Has anyone gotten their phone or the email before the site is updated??? Im still 233 Open for a 64gb gold 6+ 😞 im hoping the site hasnt been updated yet 😞 I am going to best buy to put a deposit and hope for the best. UGHHH so frustrating.

[kortasc]

All of you having trouble seeing your reservation... Make sure you have selected/checked all lines on the account before crying about not seeing the reservation. Otherwise you cancelled it bud

[tecnobrat]

kortasc, it appears Rogers is having web issues again, because I just tried and the dropdown is empty. Which is why its having issues. I refreshed a few times more and the dropdown appeared properly.

[Jimmy2x2x]

This is pure speculation but i doubt we're going to see any other 6+ being shipped out any time soon. I doubt Rogers has any stock nor will they receive any. The WORST part, and i have no clue how this will go but with a bunch of other countries about to get in the act on the 26th then demand will really outweigh supply. Looks like this will be a complete disaster. 

[darkdad]

If you leave the My Rogers open for awhile...you will have to sign in again when you hit refresh, when you do so, it reloads the reservation page but because you refreshed it from there it will show no number, always go back into your account and then click "device reservation" and it will be there

[kortasc]

I haven't experienced these outages everyone is speaking of except for on friday morning. Technobrat... I really think you just have to be patient... That sounds abnormal and i hope you have better luck because if i am frustrated, i would be livid if i were you

[sungod661]

Hey guys just a quick heads up i got the iphone6+ 128 the day after launch at the apple store just walked right in askedif they had any they said yes re uped a 2 year deal on the 6gb super plan and got the phone subsidized.

Meowmix had said it would be unlikely but many other have got phones from just walking in at best buy or even target.....if rogers s taking long look around

[ProtoWTF]

@DaveDemian

not me.

still at 36, OPEN

6+, 128GB, SG

[kortasc]

What kind of info is everyone who has called a rogers store been getting? I am tempted to call but i really dont want another reason to be upset (aka the enployee not having patience for the 1000th iphone call of the day)

[kbffs]

kortasc, there's no need to be sarcastic. There are large swaths of Rogers customers who currently can't do much with My Rogers other than signing in, including myself (and I believe, even Meowmix too). This has gone on for days. Many of us aren't technophobes and have tried everything we can, including all the suggestions helpfully offered by forum members here. This issue affects many customers who have nothing to do with the iPhone 6 as well, and just want to view their account information. Rogers' FB account is full of angry customers complaining about this. 

For me, I can access the reservation I made as a "new customer" by going through the link in the original confirmation e-mail, but cannot access the "upgrade" reservation, no matter what I do. Good for those of you who are able to do so, but that doesn't go for everyone. 

[Jeffrogerson]

Has anyone had any luck with Best Buy or Future Shop? 

I've made the $50 deposit at both locations locally, as I've resigned myself to the fact I won't be seeing my 6+ 64GB space gray anytime soon.

I've seen a few comments on here as well with respect to Apple online.  Anyone know if I can place and order and have it delivered the same week using this method?

[orangefreddie]

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@kortasc wrote:
What kind of info is everyone who has called a rogers store been getting? I am tempted to call but i really dont want another reason to be upset (aka the enployee not having patience for the 1000th iphone call of the day)

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Rogers Stores know nothing but thier own speculation. They will not have any helpful info, and what they say must always be taken lightly.

[wpd]

By Apple's own estimates, they are producing approx 140,000 6Plus units per day. Even if Canada receives 10%, there's 14000 units a day dispersed among the different channels. Over the last week, using a 5 day week, there would have been 70,000 units available, not to mention, anything manufactured prior to the pre-launch. Rogers has received how many ?  Further, where are all the phones going that we won't see any movement for a couple weeks ?

[kortasc]

Kbffs... I wasnt being sarcastic its just not something i have experienced at all... It also makes little to no sense that some accounts have been unaffected and other completely incapacitated. The reservation system seems to be separate from most of my rogers based on being able to access it despite the major my rogers outages. Sorry that i blame user error but it seems like often that is the case. The fact that i ask questions in this forum that are completely legitimate and never get answered while the same beaten path gets rehashed is frustrated, hence my rather sour posting attitude. Nothing against you homie.

[SpeedyC]

iPhone6+ 64GB Silver

Went down a couple notches today ... I'm currently at 220... I was 300+ on Friday, so that's progress ...

[bottleflipper]

still

Position 4

Status open

6+ 128GB Silver

I'm so irritated.  I've been in this position and status since i reserved.

[kortasc]

Bottleflipper... You poor soul. I would be pulling my hair out

[orangefreddie]

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@SpeedyC wrote:

iPhone6+ 64GB Silver

Went down a couple notches today ... I'm currently at 220... I was 300+ on Friday, so that's progress ...

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Maybe Rogers is starting to process some inventory 🙂