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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

joinjon
I'm Here A Lot
Started at 569 for Plus Space Grey 64 GB. Now 284. Status: Open

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kortasc
I Plan to Stick Around

#264 for 6+ 16GB Space Grey.... MEOWMIX... this week? or next? I really am jealous of anyone using a 6+ right now as i was really impressed with the phone i played around with at the eaton's center on friday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

DaveDemian
I Plan to Stick Around
For those with plus models... It's going to be hard for anyone to predict when they'll come in due to the production problems. If you really want an estimate rather the a guess wait to see what kind of numbers come in this week. Then people who do the math will be able to estimate.

But if I had to guess anything, I'd guess we'll all be waiting longer hen we'd like to!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around
So I talked to detentions on the phone about my speaker. They told me that the problem is with the store, not them. I called the store 5 times and no answer. I left a message for a manager to call me and no call. I emailed rogers complaint dept. and received no response and I pm'd the Rogers Facebook account, again no answer. I'm getting a little frustrated. It seems stupid to be upset over a free speaker, but I just want what I am entitled to. How does a speaker just disappear unless a Rogers employee just yanked it?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around
Has anyone had their speaker shipped seperately?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jasoncarvalho1
I Plan to Stick Around

so upset looks like i gotta place a new order tomorrow morning.. and prob not receive the phone till nov..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Anyone know just how the reservation system works?

 

I reserved a 6 64GB Space Grey.  I started at 345.

 

Others (akswun for example) reserved the exact same model and were HUNDREDS of spots behind me.... and they've already received theirs.

 

I'm still 23 in queue with status of Open!

 

So frustrating.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dlim58
I Plan to Stick Around
@bouche: I would escalate your issue to a manager in customer relations. If you were given an interaction ID for your live chat conversation you have that to back your argument. If the manager in customer relations won't do anything then escalate it to the office of the president and if they won't do anything then the last escalation step is the office of the ombudsman. At that point, an investigation would be done by a separate customer service team and they go over all your account info as well as go over your calls (not sure about live chat). I've gone through thr process and it works. Good luck!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

doodads
I Plan to Stick Around
@ slint

It's all part of the rogers experience.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kcockbur
I Plan to Stick Around
SOUND OFF.

who is still waiting for Iphone6+'s in toronto?
------------------------------------------------------------


iPhone 6
6+ 16GB Space Grey
Position: 19
Status: OPEN

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

PhiliPhone
I Plan to Stick Around
Guys, I gave up on this reservation system. Cancelled my order this afternoon.

Just reserve one on apple's reservation system at midnight and you'll get one the day after!

iPhone 6 plus 128GB gold here and it's amazing.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

darkdad
I Plan to Stick Around
kcockbur,

In Oakville but at 47 with same phone as yourself...heres to getting our phones tomorrow!
haha

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jay6
I Plan to Stick Around
Toronto
iphone 6+
Position: hahahahaha i haven't been able to look since tuesday
status: assumed open

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Codyrog
I Plan to Stick Around
gave up on Rogers too. Walked in to Best Buy and walked out with 2 iphone 6's. They gave us $50 off each phone too!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kcockbur
I Plan to Stick Around
mr. dad, heresd to us getting our phones is right.!!


but straight up, if ANYONE IF LOOOKING TO GET A PHONE THROUGH APPLE PLEASE NOTE :
apple is stocking all types of iphone 6's +'s and 4.7's BUT there will always be a larger stock of the normal iphone due to more demand for the +'s
keep trying for a + with apple but dont drop your reso with rogers just to try with apple. if you score a phone through apple then drop your reso with rogers to help out the rest of us.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

salamander98
I Plan to Stick Around
Reservation Spot #133 out of 917
Little change from Friday. Iphone 6. 16gb space grey. Business account.
Rogers is going to get an earful once I get it

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

defina33
I Plan to Stick Around

Reserved my Iphone 6 SG 64gb at midnight last night with apple and picked it up today at yorkdale 🙂 cancelled my 6+ reservation with rogers which was obviously the best decision and all i can say is I love my new phone. it is so slick and the camera is amazing but i wished they had the 6+ 😛

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kcockbur
I Plan to Stick Around
as i allready said, its not a big deal to get a 6 at this point.
if you are lucky enough to score a 6+ however, its like jumping through hoops of fire.

best luck to us all waiting for 6+'s



Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattsatt
I Plan to Stick Around
Hopefully there are some available tonight!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

DjRags
I Plan to Stick Around
Anyone with a business upgrade have any movement on their phone yet? I'm still in pre-fulfillment

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Matty2838
I Plan to Stick Around
If I am 54 now for s 6+ 64gb silver and have a status of open. is my chances good of getting my phone this week?