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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

harmonium0
I Plan to Stick Around

This is the NFL.  Fluctuates week to week.  Maybe NE is overconfident.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

doodads
I Plan to Stick Around

I hate not having any tracking since it was already delivered to some other random location. Just have to hope the store calls me tomorrow?

 

Sigh. Comeonnnnnnnnnnnnnn.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

KittyKat43
I Plan to Stick Around
Position. 88 open. Went down from 89 today. 6+ 64 gb gold.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tnesbitt26
I Plan to Stick Around

Even if it says we are experiencing difficulties and you cannot view the details of your account, you still can! I have been able to all along, on Safari. Just go up to MY ROGERS, hover over it, and click on Products & Services. Should come up fine, then click Device Reservation. Has always worked for me, unless the site is completely locked out and you cannot sign in. As long as you can sign in, you should be able to review device reservation.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

defina33
I Plan to Stick Around
Anyone who is 50 and higher for the 6+ silver 64gb, you guys just went down by one lol I cancelled and got a 6 instead at apple

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kjoseph
I Plan to Stick Around
@youngrichone
Yeah, I tried different browser, different OSs, different links, clearing cache, the whole nine yards. Nothing works.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

nat12345
I Plan to Stick Around
I'm in the same situation but I'm number 511

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

slint
I'm Here A Lot
Yep me too. Nothing since Wednesday night.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tnesbitt26
I Plan to Stick Around
@kjoseph are you able to sign in?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kjoseph
I Plan to Stick Around
I can sign in but I get the red "currently experiencing problems" message. Hovering over MyRogers didn't work either.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jenniiibear
I Plan to Stick Around
Battery Usage 6hrs 15 min on LTE/wifi since last full charge, still at 34% on my iPhone 6. It's doing okay.

I agree with one of the previous comments that the InvisibleShield Glass screen protector is great. I wonder if they made it slightly smaller due to the slight curve of the glass, but I agree it could have been marginally larger.

Down to #20 waiting for iPhone 6+ 128gb Gold, down from #21. Yay cancellations lol.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tnesbitt26
I Plan to Stick Around
You can't be in the forums when you hover over My Rogers or the sub-menu won't come out. if you can be signed in and able to click Products and Services in that submenu you might have a shot. Otherwise, no other ideas.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dot01
I Plan to Stick Around
Mine is coming via UPS to my Rogers store and I have been able to track it all the way using UPS tracking number.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jenniiibear
I Plan to Stick Around
I have been able to check my reservation number by going to:

https://www.rogers.com/web/content/iphone?asc_icid=home-campaigns_iPhone_slot-1

Scrolling down to the bottom and picking reserve device for upgrade. Login and then it gives me the reservation page and I select the phone number I reserved it under and it shows the position/status.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JeremyB
I Plan to Stick Around
I hit the "products and services" tab, then the red upgrade button. Then it shows my status

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

slint
I'm Here A Lot

For some of us, doing that gives us the red message; not our status.

 

It's awesome! /mad

 

We can login, it's just that every page while logged in gives the message.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Jenniibear

My iPhone 6 Plus 128GB lasted 11 hrs from 80% that it was when I first got it. I fully charged it this morning and took it off at 7am. 7 hours in and its at 68% and i am using it like crazy and have mostly everything on. The 6+ is worth it for the battery alone

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello everyone


The site keeps going on and off. Most of they time if not all the times it's down . I haven't been able to log in since Monday lol..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tnesbitt26
I Plan to Stick Around
@kjoseph try this link, its a long shot, but while you're logged in.. I don't see anything specific to the user in it

https://www.rogers.com/web/RogersServices.portal?_nfpb=true&_pageLabel=ReserveDevice

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

TheDestroyer69
I Plan to Stick Around

Picked up my 6+ this morning from Rogers. They didn't give me the bluetooth speaker though because I bought the phone outright. Did I get jipped?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SlyM
I Plan to Stick Around
@delfina33 - Thanks! LOL Down to #56 now for the 6+ silver 65GB. 😉