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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Buckwheeat
I Plan to Stick Around
Have not bought AppleCare in years for any apple product, however that stops with the iPhone 6+ I will buying it this time........when ever is does get here. SUPER jealous of those who have received theirs and hope too join the ranks in a week or two.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

orangefreddie
I Plan to Stick Around
@cdcd3

I have a PDF that prints out the 5s, 6, and 6+ in actual size so you can cut them out and "get a feel" for the size...

Am I allowed to post download links here if I put it in my dropbox?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello cdcd3

Its bigger then the s5 I had. Honestly it's not so bad! Hard to find a case so i found a store in Scarborough Town Center and got one for $15. Cheap but it works until my Spigen case comes.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Tiredandhungry
I've Been Here Awhile

@meowmix I don't get it, how come I've been at 412 since FRiday and I haven't moved at all. I have reserved a 6 64GB in gold and i live in ottawa. Thx. Phone 6 64GB Gold 6 64GB Gold

Position :      412
Status:      OPEN

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@cdcd3

Here is a PDF containing the iPhone 5s, 6, and 6+ in actual size... Download and print this... I found the link where I got it from.

 

Make sure your PDF PRINT SETTINGS ARE SET TO SCALE 100%

http://photos.appleinsider.com/iPhone6_preorder_picker.pdf

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Tiredandhungry

Its because they barely got any phones . please do remmeber Apple sends them the devices . So Apple sends them whatever they have

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

KittyKat43
I Plan to Stick Around
@georgek what number were u originally when u reserved ur 6 plus 64 gb gold? I was at 131 and now down to 90 and still open...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lxhunter
I Plan to Stick Around

Well I am using my 6+ 128GB Space Grey.

Love the new phone.

I was #10, one in front of Meowmix.

Thanks Rogers for the reservation system.

And thatns to the CSR's at the store and the CSR on the phone helping me setup voicemail.

Now if someone can help me grow longer thumbs, that would be great.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cdcd3
I Plan to Stick Around

Wow, thx Orangefreddie, I'll have a look

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lxhunter
I Plan to Stick Around

@Meowmix

 

Where did you order your Spigen case?

I tried through Amazon.ca from the "Spigen canada" store.

They sent me a fake USPS tracking number.

Now have a claim in with Amazon.ca

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dsfsdvdsnfj
I Plan to Stick Around

i dont think apple reservation is going to go live today reservation site just went blank 😞

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@lxhunter

I ordered mine through Amazon.ca as well.

I don't think it is a "fake" USPS tracking number. I think they printed the shipping label, but the items are not ready to ship yet. (One of mine said available Oct 1 so I am assuming this is the case)

 

when I search my USPS tracking number is says Pre-Shipment Info Sent to USPS

 

My understanding is that when you buy Spigen on Amazon, you are buying direct from the manufacturer, can't get more credible than that.

Correct me if I am wrong.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Kvalnir
I Plan to Stick Around
@Ixhunter

I ordered mine through Amazon.ca and got a USPS number that's tracking the package through LA currently. Sometimes the tracking numbers take a bit to show up.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

matfigs
I Plan to Stick Around
Hope everyone is enjoying their iphone 6 plus! It's amazing!!! 🙂

How do you like it Meowmix??

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cdcd3
I Plan to Stick Around

Thx again orangefreddie! PDF printed out perfectly and it gives me a good idea of the size. It's still  smaller than my ipad mini, so I should be fine. I have been so anxious for a bigger screen. I'm definitely going to wait it out for the 6+.  🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kcockbur
I Plan to Stick Around
meowmix you said like 45...50 pages ago that they "HAVE ENOUGH PHONES"

now your saying
"Its because they barely got any phones"



i seriously thing that rogers just f&^%$# up,
i read like 4 pages ago that one lucky guy got his phone and he ordered the same day and time i did, but he got 132 of all canada, and i was the 43rd that day, yet he has his and me and everyone else are lucked out....

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Mufeeq
I Plan to Stick Around

I see the apple reservation site running but . only able to select one location ? :S

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattsatt
I Plan to Stick Around
time difference, ontario only opens at 12

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kavinsky1986
I Plan to Stick Around
I just want to put this out there that the Apple Store at West Edmonton Mall treated me and my wife extremely well today. I made a reservation there for 10-11am for 2 gold 64gb 6s. When we got there, the store manager informed us that the Rogers system was down with no ETA of when it would be back up. He went out of his way to ensure we were taken care of by having an employee hold the phones for us until Rogers was back up. When it was, he called me personally to inform me we could come back and process the upgrades. Everything went smoothly and he even made sure we had priority in line for getting this done as we had already waited for our original reservation time. At the end, he made sure we were happy, thanked us for our patience, and apologized for the system being down and inconveniencing us (even though it was not Apple's fault, obviously).
I know this post is a bit long, but I feel that this Apple Store and the store manager there in particular need to be recognized for their outstanding service! So thank you to them because I'd still be waiting a long time for these phones to go to "in progress" from Rogers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Mufeeq
I Plan to Stick Around
Thanks for the clarification Matt !

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Missbonjovifan
I've Been Here Awhile
I've been trying to do an online reservation for an iphone6 and the system isn't working for me. As a business/corporate account I can't access support until Monday. Which is past the expiry offer for the online reservation an Bluetooth speaker. Let's hope my buisness rep can help rectify all this. I know it's been busy and systems can fail....I'm sure a Rogers will make it right.

I was in the retail store today to change up my plan, couldn't do it there and the offices were closed. Sigh.