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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Mufeeq
I Plan to Stick Around
I was at the milton,ontario walmart grocery shopping, saw a manager carting away 3-4 big brown boxes to the back saw a glimps of one white label "iphone 6" 😉 fresh batch!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around
I don't agree that just because I got a phone from their stock I should lose my speaker. I didn't real "cancel" my reservation at all, I just released it for them to sell because I already managed to buy one. They pretty much just stole the speaker I feel. They can't add it to their inventory and sell it. It either didn't come or they gave MY speaker to someone who didn't preorder.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

nasa25x
I Plan to Stick Around
Thanks for the feedback George

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sandyyue
I Plan to Stick Around
hi, Meowmix: Do your iphone6+ come with the speaker in the same box??? I am very unhappy with Rogers.
since I saw the ups is delivered to store already, I ran to store in the afternoon to pick up my iphone6+ . However, I arrived the store, the staff said they only receive my speaker, and no iphone6+ for me. I am very upset with them. feeling so bad with their Service.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jw67
I Plan to Stick Around
Doesn't the phone come with the speaker in the same box as someone said?? How can they receive the speaker and not your phone??

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sandyyue
I Plan to Stick Around
i did not receive anything yet. But the ups tracking said the stuff is delivered to store. the store staff said no iphone6 for me since ups just gave them a speaker. I dont know where is my phone now and dont know when i can get it. totally so mad.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around
They probably sold your phone.. They did that to me on the 4S launch..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
Did anyone else get an advertisement email saying thank you for reserving and saying that i can get a share everything plan with 4 GB for $80?! Is this real!? Or is there a catch...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around
At least YOU got a speaker! 😉

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sandyyue
I Plan to Stick Around
no , they did not give me anything .

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Takieya
I've Been Here Awhile

@jw67 wrote:
Doesn't the phone come with the speaker in the same box as someone said?? How can they receive the speaker and not your phone??


I was there when the shipment arrived at my local. They brought out two shipping boxes, one with a speaker, the other with a phone.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lxhunter
I Plan to Stick Around

Picked up 6+ 128GB Space grey at the Rogers store near Yonge/Lawrence.

First 6+ they had seen at the store.

Was #10 in reservation list.

I bit the bullet and moved tho the new Share Everyting plan after speaking to Rogers CSR on phone this morning.

When i was checking out at the Rogers store the CSR asked if I wanted to pay an additional $5/month for some type of enhanced voicemail.  Leave it to Rogers to nickle an dime me. The DNA still runs deep in this company.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sandyyue
I Plan to Stick Around
did your iphone6+ come with the speaker in the same box?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gregwootton
I Plan to Stick Around

Still at 36 Open for the 128GB 6+ Space Grey. Hoping for In Progress and Shipped this week!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

joinjon
I'm Here A Lot
The speaker is shipped in a separate box. It also doesnt necessarily ship at the same time as the phone. The speaker may show up before, the same day or after the phone. The box the speaker comes in has all the same customer contact information as the box the phone comes in. The store cannot sell the speaker as there is no SKU attached to their inventory.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sandyyue
I Plan to Stick Around
but we only got 1 ups tracking number, so this tracking is for iphone6 or for speaker???

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

melisssssa
I Plan to Stick Around

I pre-ordered my iphone 6 through the website the friday before for it to be shipped on launch day to their store & I still didn't get it but it says it was shipped . And i didnt get any email to view the tracking details?!?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Centaur
I've Been Around

iPhone 6 128gb SG on the corporate side: was #16 through the week and am now at Order in Progress (activation) as of yesterday at 4pm. Was really hoping to have it shipped on launch day but it looks like I'll be getting it next week some time. When I ordered on the corporate side I was told that business had priority on devices, so I was rather optimistic about getting it on launch day. Seems like Rogers dropped the ball on this a bit.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dot01
I Plan to Stick Around
My phones are in town at UPS and will not be delivered to the store until Monday. 😕😕 My rogers store is open all weekend but no phone for me.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around
Ok. Well, I'll calm down and give Dave the benefit of the doubt and wait for a call. I did email the situation to the escalation dept.

Perhaps I've just seen so much stealing of things in my life I jump to conclusions. I apologize if I have somehow accused an individual of something other than Dave not really having much of a clue.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gregwootton
I Plan to Stick Around

MeowMix, do you know if there will be any 6+ skids coming in this week? At 36, I'm sure i'll get mine with the next skid, Just as to when they will get a skid of them.