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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Bashirc
I Plan to Stick Around

I'm so done!!!!!! This morning it showed the phone was out for delivery and now it gets changed to "Richmond, BC, Canada 09/20/2014 11:58 Delivery has been rescheduled due to holiday closures."

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kevykev
I'm Here A Lot
Vancouver BC

My package was expected for delivery to my local Burnaby Rogers store today, but apparently the delivery has been rescheduled due to holiday closures. Are they kidding me??? Now my package is gonna sit in Richmond until Monday

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Qdriver
I Plan to Stick Around

Well Mission Accomplished!! I LOVE IT... I LOVE IT, I LOVE IT, I LOVE IT!!!!

 

Despite all the MyRogers, systems and reservations issues, I managed to squeak through relatively unscathed. The phone actually arrived yesterday at launch, but i decided to avoid the mayhem and calamity and just waited until today to pick it up. I somehow managed to show up first in line at the Toronto Yorkdale Mall location and luckily managed to get everything done and walk out by 10AM, a hair before the systems crashed again. I overheard a couple of agents tell other people they couldn't proceed and to come back in a few hours. So Very lucky for sure.

 

I don't have anything good to say about the MyRogers thing and the ability to stay on top of the reservation, I know a lot was happening over the network, but I think maybe some level of greater anticipation or preparedness was needed by Rogers, in the face of what was surely to come. Anyhow for me in the end I did get all the emails as they promised, was able to track it through UPS, and was able to make all of the needed account changes, and it did arrive at launch. All of the agents, both at the store and on the phone were fantastic, despite the hiccups. So overall Im a happy camper

 

This will likely be my last post on this thread so just wanted to thank everyone out there for sharing all news and info, especially to MeowMix. Great Job there again and hope to see you there for sure on all the future releases to come 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gambiit08
I'm Here A Lot

went to a rogers plus store where my reserved 6 128gb was waitying....

 

systems were down... stopped by an hour and a bit later... same thing...

 

 

he said he'd call me when they were back up, as I live 2 minutes from there.. but still nothing

 

What the  ... ahhh

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattfca
I Plan to Stick Around
aww, have to wait a whole day to get your phone 😞

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Kcockbur

They do have enough have just saying that. If they don't, the stores have been advised to give something else Or a credit On ur account instead

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kcockbur
I Plan to Stick Around
crazy is being a consumer that expects a product in a way that was presented to you when placing a pre order to buy it and go home with it as intended.

crazy is also not hearing from rogers reps to address this thread and let us know wait times and volume stress,

crazy is how i feel when i wait in line for my phone to know that they didnt even get a shipment day 1 at my location of choice...not 1

this is not just crazy...its lazy business and a lack of good partnership between client and company

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Well, it arrived in the morning of yesterday, had to wait all of yesterday as well..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sandyyue
I Plan to Stick Around
Hi, Manny 1299 :the system back in Rogers??? so they can activate your phone??

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

WenLi
I Plan to Stick Around

guys , i just get a call to pick up the phone ...   haha ..the system comes back on 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dsfsdvdsnfj
I Plan to Stick Around

does anyone know where ups flights heading to canada come from and where there destination is?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sandyyue
I Plan to Stick Around
is the system back now??? Thx~~~~

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

zedehsea
I Plan to Stick Around

Went to get my STUPID phone and the systems are down!!!! COME ONNNNNNNNN Smiley Mad

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gambiit08
I'm Here A Lot

if it's up and running, will it be for my local store?  I hope it's soon.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Encompass
I've Been Here Awhile

Thx for posting the Apple store reservation a bunch of pages back.  My 128GB Gold 6+ is stuck @ 134 so I checked on the Apple store and amazingly, I will get it tonight!  Metrotown Burnaby BC!

 

Good luck to the rest!

 

-H

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

orabe117
I Plan to Stick Around
So I'm here in winnipeg my phone goes through winnipeg to Saskatoon according to ups
It's so messed up
Expected Delivery was 2 hours ago

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sandyyue
I Plan to Stick Around
Hi, WenLi: the system comes back now in all Rogers store???

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
@Meowmix

What's going on with your order now, still In progress too?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Georgekhoashaba


Nope my Rogers store upgrade my account with mine! Now going to go get it

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

AdrianG
I Plan to Stick Around

Guys, I need some help.

 

Here's my situation: I am number 25 nationwide for a silver 128gB iPhone 6+. My status has ALWAYS showed up as "open". I started off at number 28: I have always amongst the first. My only hope as of now is that Rogers gets a new batch of iPhones on Monday. However: will they get my model? Will they even get iPhone 6+'s? Unfortunately, me thinks not (slowly losing hope).

 

I therefore have 2 options as of now. I have no contract whatsoever with Rogers, I just moved to Montreal and am depending on a pay as you go plan:

 

1) Order through Apple. Question though: can I pay my 6+ $594? Or can I only buy it unlocked ($1079)?

 

2) Switch from Rogers to Bell/Telus etc etc... However, I have no idea on how their stock/network is.

 

What should I do? I haven't even started my contract with Rogers and already feel horrible ... Is it worth waiting longer in hope of one day seeing my iPhone 6+ pop up?

 

 

Please...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wynterlu
I Plan to Stick Around
Back online. Line up starting.