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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello mike75


That is why. As i said in my first post and many others here, if you pick a Rogers authorized dealer, those stores have a different warehouses where the phones go before going to the stores. This is why i warned everyone to pick a Rogers plus store or Rogers corporate store. You will see it Monday or Tuesday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mike75
I Plan to Stick Around

I'll get it Wednesday. I'm heading to Chicago till then and wanted it for that timeframe. Shucks!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Alewcock
I'm Here A Lot
@tecnobrat, no kidding. I know the challenges that come with keeping a web infrastructure online, but this is unprecedented. Several days down in 2014 = epic fail.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello mike75

Oh okay! Have fun and a safe trip to Chicago!! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

smrtnz0012
I Plan to Stick Around
Hey Meowmix, did you wait for your rogers store to call you or did you just head into the store? I was in the same boat as you, got the shipping email and UPS tracking info last night with a scheduled delivery of today before 1:30.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello smtzn0012

I just went to the store. I called the store a few minutes before UPS came and then saw the truck so i headed over. They have it and i saw it but the systems are down so they can't do much until the systems are up again

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tecnobrat
I Plan to Stick Around
Meowmix any ETA from staff there? (I assume even they do not know)
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Over the years I've owned a iPhone 3g, 4, 5, 6+, 7.... waiting on my iPhone X 256GB Silver.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Plibra
I Plan to Stick Around

Got the email that UPS delivered to my store at 11:56, got a call from the Rogers Store less than 15 min later. Off to get my 6+!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello tecnobrat

They don't know. They said maybe in several hours maybe. No one knows unfortunately

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

smrtnz0012
I Plan to Stick Around
Meowmix,
I may do that a little later. I had a bad experience with my iPhone 5 as I waited for them to call for a few days so I decided to head to the store only to find ithe store almost empty with my phone in the back. I got the feeling that some of these stores don't call as that means they have to work.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tecnobrat
I Plan to Stick Around
Plibra good job from the staff! Have fun waiting for the systems to come back up!
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Over the years I've owned a iPhone 3g, 4, 5, 6+, 7.... waiting on my iPhone X 256GB Silver.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

501joe
I Plan to Stick Around
Anyone got a phone number for Rogers corporate? I know I'm not going to get anywhere, but I'd still like to express my displeasure with this whole experience. The iPhone 6/6+ launch through Rogers has been a complete flop for most involved, particularly any business user who wanted a 6+.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Plibra


Congrats! Be prepared to be waiting at the store. All Rogers systems are down and they can't access the upgrade option let alone go into a customers accounts

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Manny1299
I Plan to Stick Around
Meowmix...

Do you think I need to wait for the system if I'm just buying the iPhone outright? No account changes needed.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sandyyue
I Plan to Stick Around
which one is a Rogers plus store or Rogers corporate store or Rogers authorized dealer ? Thank you~

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello manny1299


I don't think so as they just need a CC or cash to do it.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello sandyyue

A Rogers plus and corporate store is from Rogers. A Rogers authorized dealer is another company that is working with Rogers to sell their stuff. This is called a Rogers authorized dealer.


Most Rogers plus stores will be listed on the Rogers site as well and the stores have different interior then a Rogers authorized dealer.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jay6
I Plan to Stick Around
For the people that are picking up their 6+ what number were you in the reservation system? (Other than meowmix because I know you were close to the top)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tecnobrat
I Plan to Stick Around
Meowmix,

Just making sure I have this right.

"Open" means they don't have phones to allocate to you yet.
"In Progress" means they have a phone being shipped to them from Apple, its been earmarked for you. But is not yet in their main warehouse.
"Shipped" the warehouse has received your phone, and has shipped it to the Rogers store.

Is that about right?

So theoretically we are going to see people go from Open => In Progress once Apple ships Rogers another order of phones, right?
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Over the years I've owned a iPhone 3g, 4, 5, 6+, 7.... waiting on my iPhone X 256GB Silver.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello tecnobrat

Wrong. IN PROGRESS means that the Rogers warehouse had the device in stock and are preparing them to be shipped out via UPS.

SHIPPED means they have shipped out the phone from the warehouse.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

smrtnz0012
I Plan to Stick Around
Jay6,
I was around 144 for a 6+ 128 GB space grey before I went to progress Thursday afternoon