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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jasperville
I Plan to Stick Around
Are people that picked up their reservations receiving the Bluetooth speaker when they picked their phone up?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Kvalnir
I Plan to Stick Around
I received 2, 1 for each of the 2 reservations I had.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Jasperville

From what i have heard it comes in the box with ur phone. Another user said they didn't get theirs.

If u don't get one, speak to the store and see if the store can give u something

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Typif
I've Been Here Awhile

I have been reading this  post for the last 2 day.  I still have no idea how you guys are checking your reservations and queue numbers.  I have tried every link I have came across.  I also get a "No pending orders" on myrogers app under device delivery status.  

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Typif


The app will NOT show you your reservation. The app doesn't have that option. The device delivery on the app is just when u call Rogers and order a phone that way

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Typif
I've Been Here Awhile
Ok thanks. How are people still checking their queue numbers, do they get lucky with the website?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

ambroseh
I Plan to Stick Around
No idea.. mine keeps saying its down.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Manny1299
I Plan to Stick Around

Getting very excited to pick up my iPhone... The second that bad boy gets in the store, I'm heading over... Not waiting for any Rogers call 😛

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Typif

No idea but for most of us it's down. Maybe they are lucky and can see it

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

MaaMnfNaf
I Plan to Stick Around
The website is working normal for me today. Yesterday I had to click buy now beside the iphone 6 ad and then reserve, reserve to upgrade and then login and it would take me directly to my reservations

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mike75
I Plan to Stick Around

Mine says shipped. hope to get it tody 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello manny1299


Hhaha nice! I am going to go get a hair cut ans then head over!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello mike75

Very nice!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jay6
I Plan to Stick Around
Website still not working for me. Going on day 4 now.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jay6

Website will be down for a while unless they bring it back tonight or tomorrow hopefully

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

bfarzan
I'm Here A Lot
I am still 177 OPEN with no movement for iPhone 6 Plus 64 GB Space Grey. Any idea for a rough estimate on when I should expect my phone? I reserved my phone at 6:00 AM on the dot when it opened. I started trying at 4:45 AM. Others are getting their phones. Bloody nothing over here.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lxhunter
I Plan to Stick Around
UPS says delivery before 1:30 to Rogers store near Yonge/Lawrence. 6+ 128GB Space Grey.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Alewcock
I'm Here A Lot
The web site is still down for me. I'm canceling my $500/mo services with Rogers on Monday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

amg111
I Plan to Stick Around
Wpd

Device protection only went up 1$ for iphones/select devices (9.99 to 10.99)

The 7.99 price point is for "low end" smart phones (s4, htc m7, note 3, etc)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Manny1299
I Plan to Stick Around
Another update Ottawa...

Ottawa, ON, Canada 09/20/2014 10:45 Out for Delivery

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

icandothatMatt
I Plan to Stick Around
Leaving for the apple store.. Appointment between 11 and 12.. ip6+ 64gb SG... STILL #1257 OPEN with Rogers... Huge fail rogers