Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!
1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus 16GB, 64G,128GB " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .
- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.
2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.
3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.
For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ
4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.
Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.
Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or sometime before Friday!!!
Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.
Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.
I gave up on Rogers and decided to cancel my reservation. I think I got a better chance of getting an iPhone 6 through this one:
I was able to make a reservation with the device of my choice and will be picking my device up this morning!
I woke up really early last September 12 just to make my reservation, just to be sure that I can have an iPhone 6 on launch day. I had #30 on an iPhone 6+ 16gb Silver, upgrade. It never progressed from the "Open" status.
I had a wierd experience when I went to the Rogers store where I was supposed to pick up my device just to see by chance if they have any in stock during the launch day. They had one iPhone 6 Plus, but they would not let me have it because it was only for new sign-ups and I was on reservation and upgrade. I ended up watching in quiet frustration while another customer walk out with a new iPhone.
Roger's reservation system is not up to par. I understand that they do mention that getting on it is not a guarantee that you will get the device on the day of the launch itself, but that does not help me get over my frustration with them.
I believe there's no chance for me to get an iPhone 6 Plus this early and settled for just the 4.7". I was able to check the larger screen one out earlier and find that it's too big for me.
For those of you who would rather not wait anymore, try out the link and check if the Apple Store near you has the device you wanted in stock.
Plibra. I'm not hating on you lol. I too was up at 5am and had an initial number of 145. I've been open the entire time. Was at #8 for 3 days. Now at 7. This reservation system and how Rogers/apple distributes stock is not right. This whole experience has been horrible. I will never again.
Yea this was deffinitley my first and last time using this reservation system.
I went with 2 friends yesterday who also reserved phones and were both still in process (iphone 6 16gb space grey)
we walked into vaughan mills and got 2 of them no problem.
I dont even want to know when my #371 6 plus will show up.....
Hello folks, sorry I don;t want to scan through the 150 pages that have been created since I last checked the forum .. does anybody have any verified updates on 6+ with business reservations? I have my 6+ from apple sitting here and it's killing me not to open it
If you're in Ottawa I'm not sure why you're waiting for Rogers. The Rideau is fully in stock of 6 and 6+... cancel with Rogers.
Everything on here is just talk, vote with your feet and leave Rogers! Is it their fault they have low supply, no. Is it their fault that the website is down and communication has been non-existent, yes. Anyone that has a job in business knows that almost every issue comes down to communication and they know it as well but continue to treat customers as children and hope that problems just resolve themselves and they choose not to admit when they have issues. I'm personally tired of it and if I have an option to get my iphone anywhere else I'll take it, which means I won't renew with them. Like I said, vote with your feet... go somewhere else!