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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

thekamp
I Plan to Stick Around
@meow yeah I'm not to worried, either way I'm working all day anyways and the store isn't open tomorrow so I have to wait till Monday anyways. Guess I'll just stare at the empty 6+ case on my desk beside my note 3 a dream a little longer lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello kcockbur


Hmm i have seen other things on their Facebook, blog site and with a few people I know they got a email saying that Their devices they pre ordered will be going late.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Plibra
I Plan to Stick Around
Micks good luck with that. I haven't heard of one person being successful in NOT switching their plan. So be prepared to walk out 😞

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

thekamp
I Plan to Stick Around
Oops and dream a little longer

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

VanessaCaravagg
I Plan to Stick Around
@meowmix my delivery date is Monday! And I live about 2 hours away from where it's being deliveres

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello thekamp
Oh my! Go on ur break and get it 😛

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tcrosbie
I Plan to Stick Around
I live near Ottawa and the tracking says my phone is in Montreal right now?!?!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Aablyth

That i do strongly believe they need to do. They need to come out and explain what happened and why it happened. Wishful Thinking? Most likely. They will blame Apple on the low amount.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

thekamp
I Plan to Stick Around
@meow oh I wish man, unfortunately I'm a wedding photographer so there aren't any breaks in the day 😞

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello tcrosbie

Your going to get it! The UPS site isn't up to date and UPS is always late to update statuses.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello VennesaCaravagg


Hmm maybe there is a issue in ur area? Either way at least you will get it Monday 100% for sure.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cbprod
I Plan to Stick Around

for people cant access the rogers site should we just wait for an email/txt

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello thekamp

Oh man:(. It's okay at least you will have it Monday in ur hands!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tcrosbie
I Plan to Stick Around
I know I'll get it. Just surprised at the route it is taking.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

VanessaCaravagg
I Plan to Stick Around
I'm not even getting my hopes up for Monday. I'm in a small town that's pretty useless when it comes to receiving shipments on time. I'll aim for Tuesday lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello tcrosbie

UPS drivers have to go threw a certain root that they got from the warehouse per say. They have checkpoints they need to go to as well.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello VennesaCaravagg

Okay Tuesday then! We can't blame Rogers on that now hahah although we can blame the little city hah

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Aablyth
I Plan to Stick Around

cbprod, txt/email anything they just need to let us know whats going on

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kcockbur
I Plan to Stick Around

it still just says open meowmix..............when did you say the site will be refreshig? 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jayp416
I Plan to Stick Around

It'll be strange going back to my Rogers Plus store today to pick up my 6 Plus after being "shooed" out at 6:00pm last night and told that Apple had sent Rogers zero 6 Pluses. My friend in Montreal picked his reservation up from Rogers last night so obviously that wasn't true.

The couple that arrived just before me picking up their 6s sat down and the first thing that the CSR said was "Well, first we need to change your plan. How much data do you use?" I picture a lot of people being in the same situation after Rogers only last year copied Verizon's website style and "share everything" plans.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Jayp416

That is why most people is better to change ur plan before hand this way u go in and then out lol. Yeah thankfully i still was able to keep my 6GB of data :¿