Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!
1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus 16GB, 64G,128GB " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .
- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.
2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.
3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.
For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ
4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.
Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.
Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or sometime before Friday!!!
Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.
Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.
Somehow I got the link back!
Okay, this is what was available (6 Plus) at Apple Store Polo Park WINNIPEG:
16GB 64GB 128GB
Silver Available Unavailable Unavailable
Gold Unavailable Unavailable Unavailable
Space Grey Available Available Available
Thanks so much!!! I just looked at where the phone WAS and not the scheduled delivery time. 1:30 Sept. 20th!!!!! I just assumed it would be a few days, thats what the e-mail said. NOW IM NEVER GOING TO SLEEP. I was starting to chill out and just know it was on its way. How are you doing with your order??
as it stands, from my extensive reading on this thread.
seems like those of you that reso'd a i6+ in any size but in GOLD will get your phone tomorrow.
as for white....i havent a clue, and as for those of you that are like me and waiting on an i6+ sg.....well, i think we are worse off then those folks waiting for i6+ whites
you don't remember when you initially went on if it was any different, do you? like if any 64gb models were available, but just sold out quick. Or im wondering if those that waited in line today and didnt get the phone (because they apparently didnt get their stock http://accesswinnipeg.com/2014/09/iphone-6-and-iphone-6-plus-delayed-in-winnipeg/) accounted for all of the stock of those models?
I'm half hoping you say they weren't available as I may lose it otherwise haha. I knew I should have waited in line.
@kcockbur et al
I do agree with your analogy to a point where i add that reservation fulfilment does follow a certain pattern with assigned categorical preferences such as , upgrade, new customer , added line, business and plans, i think from my own observation those who are back in the bus will be the least to benefit rogers in the short term, it’s all in the Customer relationship management software logarithm and not in the hand of humans., that will explain the lack of information on the part of all of rogers personnel ...my two cents , good luck to all in getting what they are looking for
Good Point!!! Totally ridiculous how this has been going down. I've talked to various store employees that know LESS about what is going on that most people on this thread. I wish the US carriers could come into Canada. Force some competition into the monopoly Roger & Telus have. Its only a matter of time. I get sick of watching the deals that U.S. carriers offer thier customers.
I just reserved a 6+ tomorrow for pickup at the apple store. I just signed a new contract with rogers to get the new phone for 2 years to get the supplement price as well. How will apple charge me at the store when I go in and pick it up??
Technically because I signed a 2 year contract my 6+ 64 gb phone should be $485, correct?
Or will they charge me the full price and tell me to figure it out with Rogers...?